London, England, United Kingdom · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Customer Success, Customer Experience, Account Management, SaaS Post-Sales Leadership, Executive Communication
London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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Skills: Data Analysis, Power BI, Tableau, Excel, C++
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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Skills: Leadership, Team Coaching, Commercial Analysis, Performance Management, Communication
London, England, United Kingdom · Hybrid
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Skills: Analog Electronics, Digital Electronics, Schematic Capture, EMC Design, ESD Design
London, England, United Kingdom · Hybrid
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Skills: Diary Management, Inbox Management, Executive Support, Stakeholder Management, Travel Coordination
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
$56k–$66k/yr
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Skills: Prioritisation, Influencing And Negotiating, Verbal And Written Communication, Facilitation, Data Analysis
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Remote OK
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Remote OK
ServiceNow Platform Owner Department: Managed Services Employment Type: Permanent Location: Remote, UK Description The ServiceNow Platform Owner is a strategic technology leader responsible for the management of the Nass…
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London, England, United Kingdom · Hybrid
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Manage a portfolio of enterprise accounts to ensure measurable value realization and long-term partnership success. Act as a trusted advisor to executive stakeholders while coordinating across cross-functional teams to drive product adoption and retention.
Requires over 5 years of experience in Customer Success, Account Management, or SaaS post-sales leadership. Candidates must possess strong executive communication skills and expertise in data-driven CX and lifecycle analytics.
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.
Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.
NAVEX is seeking an Enterprise Customer Experience Manager (CXM) to deliver highly personalized and strategic experience for our most important enterprise customers. This role is responsible for managing a focused portfolio of Enterprise accounts and ensuring customers achieve measurable value from NAVEX solutions.
As an Enterprise CXM, you will serve as a trusted advisor to executive stakeholders and plays a key role in strengthening customer relationships, driving product adoption, and ensuring long-term partnership success. This role partners closely with cross-functional teams to execute NAVEX’s Customer Lifecycle Value & Impact Framework and deliver a consistent, value-driven customer experience.
You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!
What you’ll get:
What you’ll do:
What you’ll bring:
Our side of the deal:
Compliance doesn’t have to be complicated.
NAVEX empowers over 88 million employees and 13,000 customers around the world to manage and mitigate risks with confidence. Our mission is to help customers promote ethical, inclusive workplace cultures, protect their brands, and proactively mitigate risks. Our trusted solutions holistically address employee engagement, risk management, and compliance health across the corporate risk and compliance program, promoting a culture that prioritizes doing the right things right. Headquartered in Portland, Oregon, NAVEX has four other offices worldwide and thousands of people working to help transform how modern risk and compliance departments are built and run. Our other locations are in London, Charlotte, North Carolina, Frankfurt, Bangalore, and Japan.
Offices: 5885 Meadows Rd, Suite 500, Lake Oswego, Oregon 97035, US · 13950 Ballantyne Corporate Place, Suite 300, Charlotte, NC 28277, US · 1 Queen Caroline Street, Hammersmith, England W6 9HQ, GB · WeWork Vaishnavi Signature, Space #125 No. 78/9, Outer Ring Road, Bellandur Village Varthur Hobli, Bengaluru , Karnataka 560103, IN · Amelia-Mary-Erhart-Straße 8, 60549 Frankfurt am Main, Frankfurt, DE
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