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shift supervisor - Store# 51236, 850 Wellington Road South
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Lead daily store operations by motivating the team and ensuring an exceptional customer experience. Manage KPIs, inventory, and visual merchandising to drive sales and brand growth.
Requirements
Requires at least 2 years of retail management experience and a high school diploma. Must have flexible availability and the physical ability to stand for long periods and lift up to 40 lbs.
Full job description
Company Description
RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative, passionate individuals who bring our vision to life every day.
Want to grow with us as we evolve? Explore our current opportunities and start your career with RW&CO.
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.
Job Description
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.
Key Responsibilities
Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.
Qualifications
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
Strong skills in organization, planning, and prioritization.
Ability to maintain a high level of performance and quality under pressure.
Proven ability to lead a team toward achieving objectives.
Solid skills in driving strong sales performance.
Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
Passion for fashion: good sense of style and solid knowledge of fashion trends.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite
Flexible availability; able to work evenings, weekends and holidays.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
High school diploma required.
Additional Information
What Sets Us Apart
Salary: $46,000 - $54,000 (rate may be greater based on relevant experience)
Exclusive Benefits:
Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
Well-Being First: Access a comprehensive benefits program designed to take care of you
Monthly Bonus: Attractive bonus potential to reward your efforts and outstanding performance!
Career Advancement: Opportunities for professional growth and career development
Tuition Reimbursement: Invest in your future with financial support for your education
Enjoy up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!
Certain conditions apply
Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
Why Reitmans (Canada) Limited
At RCL (as we affectionately call ourselves), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores, we are always finding new ways to create memorable experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry.
We are proud of our almost one hundred years of history as Canada’s fashion retail icon, and we have a remarkable story to tell. Operating under three flagship brands – Reitmans, PENN. and RW&CO. – we thrive by demonstrating our passion for fashion. Our innovation and drive to constantly raise the bar on customer experience is complemented by our dedicated and talented team – our most important asset.
Being RCL is all about caring for our people, working collaboratively and authentically, while inspiring performance. Our values come to life through the passionate people we hire, the charities we support and business relationships we create both in Canada and abroad.
Come fashion your new career with us
careers.smartrecruiters.com/ReitmansCanadaLteLtd/en
Offices: 250 Sauve West, Montreal, Quebec H3L 1Z2, CA
How many Management & Leadership jobs are open in London, Canada right now?
There are currently 360 open management & leadership positions in London, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in London, Canada?
Companies currently hiring include Starbucks, Trojan Technologies, PwC UK, Trackunit, Extendicare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in London, Canada?
Yes — 100 of the 360 open management & leadership positions offer remote or hybrid work (24 remote, 76 hybrid).
How do I apply for Management & Leadership jobs in London, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.