London, Ontario, Canada · On-site
$75k–$100k/yr
About the role In this position you will be an escalation point on the ManagePoint team and responsible for deploying IT projects while reporting directly to the owner. This position will give you the ability to improve …
Skills: IT Solution Architecture, Server Installation, Network Administration, Virtualization, Active Directory
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Act as a senior escalation point for the Service Desk and lead the architecture, design, and deployment of IT projects. Responsible for staging, configuring, and supporting infrastructure builds and security projects for clients.
Requires over 10 years of IT industry experience with deep expertise in server solutions, virtualization, and networking. Must possess strong communication skills, a valid driver's license, and proficiency across multiple operating systems.
About the role
In this position you will be an escalation point on the ManagePoint team and responsible for deploying IT projects while reporting directly to the owner. This position will give you the ability to improve and strengthen on your skills and experience while also having direct input into projects, budgeting, and planning for ManagePoint and/ or our clients.
What you'll do
You will be responsible for handling calls to the Service Desk on occasion and acting as an escalation point, triaging client issues or questions, and resolving or escalating them to vendors as required. You will also assist in leading IT Solution Architecture and Design as well as Quoting these solutions as IT Projects. You will also assist in the staging, configuration, deployment, and support of these Projects. The successful candidate will also get to explore the field through on-site visits or service calls to client sites and assist in project implementation and rollouts such as new IT infrastructure builds, process improvement or implementation, security and surveillance projects, and on occasion assist with IT budgeting for ManagePoint and/ or our clients on a regular and recurring basis. We are growing steadily which is the driving force behind the addition of this role and look to create an environment for all who choose to work here to feel included and rewarded for their contributions as well as grow with the company.
Qualifications
Additional Qualifications
Always On, Always Secure, anywhere your business needs IT for Businesses of 5 to 500 that keep your business in business
We solve IT challenges daily for organizations of all sizes from Ransomware, IT support, monitoring and patching. ManagePoint will supplement or provide a full stack IT department with the tools to do the job right! ManagePoint Technologies was founded on the principal of using Technology to enable businesses to do what they are best at. We strive to provide services which aide businesses in doing what they do best, with solutions tailored to your business’ needs. ManagePoint Technologies focuses on the intersection between technology and business. Businesses are growing more and more everyday. At the heart of this growth is technology; from communication to automation. We believe in providing technology solutions which meet your current and future needs to get you where you need and want to be.
Offices: London, Ontario, CA · Windsor, Ontario, CA
View all jobs at ManagePoint Technologies IncAlways On, Always Secure, anywhere your business needs IT for Businesses of 5 to 500 that keep your business in business
We solve IT challenges daily for organizations of all sizes from Ransomware, IT support, monitoring and patching. ManagePoint will supplement or provide a full stack IT department with the tools to do the job right! ManagePoint Technologies was founded on the principal of using Technology to enable businesses to do what they are best at. We strive to provide services which aide businesses in doing what they do best, with solutions tailored to your business’ needs. ManagePoint Technologies focuses on the intersection between technology and business. Businesses are growing more and more everyday. At the heart of this growth is technology; from communication to automation. We believe in providing technology solutions which meet your current and future needs to get you where you need and want to be.
Offices: London, Ontario, CA · Windsor, Ontario, CA
View all jobs at ManagePoint Technologies Inc