El Paso, Texas, United States · On-site
Director of Operations – Services Delivery We are seeking a results-driven Director of Operations to lead service delivery in a technical, labor-intensive operating environment. This role is responsible for translating b…
Skills: Operational Leadership, Workforce Management, Lean Methodology, Continuous Improvement, Data Analytics
Centennial, Colorado, United States · On-site
Company Description: Plastic Molding Technology (PMT) manufactures high precision plastic parts for automotive, telecommunications, medical device, renewable energy, and industrial customers. The primary manufacturing pr…
Skills: Account Management, Customer Relationship Management, Order Lifecycle Management, Cross-functional Collaboration, Problem Solving
El Paso, Texas, United States · On-site
Zone Lead (Full-Time) Job Summary: The Zone Lead (ZL) reports to the Zone Manager and supports merchandising in designated zones and maintains an active selling culture by ensuring that all visual aspects are set and uph…
Skills: Visual Merchandising, Task Management, Inventory Control, Team Leadership, Staff Training
El Paso, Texas, United States · Remote OK
Job Summary Under general supervision, manage the relationship with existing accounts. Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts. Serve as the primary i…
Skills: Account Management, Cold Calling, Full-cycle Sales, Sales Forecasting, Customer Relationship Management
El Paso, Texas, United States · On-site
$66k–$99k/yr
Job DetailsJob Location: Kenworthy - El Paso, TX 79924Our Company: At Raiz FCU, we share a passion for knowledge and a pursuit of growth. Grounded in our El Paso heritage, formally Teachers Federal Credit Union, since 19…
Skills: Branch Operations, Staff Leadership, Financial Coaching, Conflict Management, Regulatory Compliance
El Paso, Texas, United States · On-site
KEY RESPONSIBILITIES Coordinate daily logistics operations including transportation, warehousing, and inventory management to ensure timely and accurate delivery of products. Lead and support the logistics team to optimi…
Skills: Logistics Operations, Transportation Management, Warehousing, Inventory Management, Supply Chain Optimization
El Paso, Texas, United States · On-site
DESCRIPTION The Patient Safety Manager will have primary oversight of the facility-wide patient safety program. This leadership role will direct others within the facility towards process improvements to support the redu…
Skills: Patient Safety Oversight, Process Improvement, Safety Assessments, Clinical Practice, Healthcare Leadership
El Paso, Texas, United States · Remote OK
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical r…
Skills: Partner Acquisition, Team Leadership, Outbound Sales, CRM Management, Sales Coaching
El Paso, Texas, United States · On-site
$130k–$190k/yr
Eaton’s ES AMER ARS division is currently seeking a Factory Operations Manager. This is a Full-Time role working onsite, M-F at our manufacturing plant in El Paso, TX. Relocation benefits and sponsorship assistance are a…
Skills: Strategic Leadership, Operational Excellence, Lean Manufacturing, Continuous Improvement, Change Management
El Paso, Texas, United States · On-site
Description POSITION SUMMARY Wright Construction Group, LLC is seeking an experienced and highly organized Program Manager to oversee and coordinate multiple construction projects. The Program Manager will be responsible…
Skills: Program Management, Construction Project Management, Budgeting, Resource Planning, Scheduling
Alzheimer's Association®El Paso, Texas, United States · On-site
$63k–$81k/yr
Position Summary: As Program Director you join an exclusive team of leaders responsible for the implementation of the Alzheimer’s Association Portfolio of Community Program Offerings. The Portfolio brings awareness…
Skills: Volunteer Recruitment, Community Engagement, Relationship Building, Strategic Planning, Budget Management
El Paso, Texas, United States · On-site
$65k–$80k/yr
Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environmen…
Skills: Archaeological Research, Technical Writing, Project Management, Field Investigation, GIS Software
El Paso, Texas, United States · On-site
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s create a welcoming a…
Skills: Retail Management, Merchandising, Recruitment, Employee Training, Coaching
El Paso, Texas, United States · On-site
Summary All Native Group is seeking an Instructor/Operator (I/O) – EMT to provide medically credentialed instruction and operational support in a Medical Simulation Training Center (MSTC) environment. This role is respon…
Skills: Medical Simulation, Tactical Combat Casualty Care, Moulage Techniques, Instructional Delivery, Patient Simulator Operation
El Paso, Texas, United States · Hybrid
$6k–$9k/mo
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage…
Skills: Office Management, Public Administration, Strategic Planning, Investigative Techniques, Case Management
El Paso, Texas, United States · On-site
Summary All Native Group is seeking a Senior Instructor / Site Lead – Paramedic or EMT to provide medically credentialed instruction, operational leadership, and site-level oversight in a Medical Simulation Training Cent…
Skills: Medical Simulation, Tactical Combat Casualty Care, Instructional Leadership, Site Management, Moulage Techniques
El Paso, Texas, United States · On-site
Summary All Native Group is seeking an Instructor/Operator (I/O) – Paramedic to provide medically credentialed instruction and operational support in a Medical Simulation Training Center (MSTC) environment. This role is …
Skills: Medical Simulation, TC3 Instruction, Moulage Techniques, Patient Simulator Operation, Emergency Medical Training
El Paso, Texas, United States · On-site
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trus…
Skills: Profit And Loss Management, Inventory Management, Accounts Receivable, Strategic Planning, Customer Relationship Management
El Paso, Texas, United States · On-site
The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy,…
Skills: Store Management, Professional Sales, Customer Service, Leadership, Marketing
El Paso, Texas, United States · On-site
Own your Farmers Insurance agency Grow business through prospecting and networking Protect clients with tailored coverage Deliver standout service and build loyalty Lead and inspire your sales team Engage your community …
Skills: Prospecting, Networking, Customer Service, Leadership, Communication
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Lead end-to-end service delivery operations in a technical, labor-intensive environment to ensure high-quality execution and customer satisfaction. Drive operational performance through workforce strategy, Lean initiatives, and data-driven decision making.
Requires a Bachelor's degree and 8+ years of progressive operations leadership experience in labor-intensive service environments. Must demonstrate expertise in workforce planning, Lean practices, and financial acumen.
Director of Operations – Services Delivery
We are seeking a results-driven Director of Operations to lead service delivery in a technical, labor-intensive operating environment. This role is responsible for translating business strategy into disciplined execution across people, process, technology, and performance. The ideal candidate brings a strong balance of operational leadership, workforce management expertise, Lean and continuous improvement practices, and advanced analytical capability to improve service quality, productivity, cost performance, and customer outcomes.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Core Competencies
Success Measures
Success in this role is measured by consistent service execution, achievement of SLA and KPI targets, improved labor efficiency, reduced errors and rework, stronger employee engagement and retention, effective leadership bench strength, and sustained delivery of Lean and continuous improvement results that enhance customer experience and operational performance.
WHAT WE OFFER
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
The Power of Possibility
Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in. Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do. Discover how we create impact and turn possibility into reality: www.spsglobal.com.
Offices: Pfingstweidstrasse 60 B, Zürich, 8080, CH · 10 E 40th St, 9th Floor, New York, New York 10016, US · 5 Kew Road, Parkshot House, Richmond, England TW92PR, GB · Am Börstig 5, Bamberg, Bavaria 96052, DE · 60-62 Rue de Wattignies, Paris, Ile-de-France 75012, FR
There are currently 921 open management & leadership positions in El Paso, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Starbucks, Tenet Healthcare, OXXO USA (Southwest Convenience Stores, LLC), Becton, Dickinson and Company, Great Clips Inc., among others. Browse the listings above to see every active employer.
Yes — 119 of the 921 open management & leadership positions offer remote or hybrid work (59 remote, 60 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
