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Full-time
high school, bachelor degree
401(k) with company match, Profit sharing, Health insurance, Life insurance, Paid time off, Employee discounts
Posted 10d ago
~40 hrs/week
Responsibilities
The Customer Fulfillment & Inventory Manager leads stockroom and fulfillment operations to ensure accurate, timely, and cost-effective product delivery. This role collaborates with production and supply chain teams to optimize inventory levels and improve operational efficiency using ERP systems.
Requirements
Candidates must have 3–5 years of experience in inventory control, warehouse, or fulfillment leadership. A high school diploma is required, while a college degree in business, logistics, or supply chain is preferred.
Full job description
At UniFirst, we Always Deliver—for our customers and our people. The Customer Fulfillment & Inventory Manager reports to the Production Manager and leads stockroom (distribution center satellites) and fulfillment operations to ensure accurate, timely, and cost-effective delivery of both garment and non-garment products. This role is critical to service excellence, inventory optimization, and customer satisfaction, while also ensuring alignment, efficiency, and consistent standards across all locations.
As part of the plant leadership team, this leader will partner closely with Production, Service, and Supply Chain teams using our ERP system to improve inventory accuracy, manage products, and ensure consistent fulfillment across the organization.
What Your Role Entails:
Inventory Accuracy & Fulfillment
Improve garment and non-garment inventory accuracy, leveraging the ERP system to track, manage, and optimize usage.
Partner with Supply Chain to align inventory levels with business needs and ensure efficient product flow.
Lead fulfillment operations to meet customer needs with speed, accuracy, and service quality.
Stockroom Operations
Oversee all stockroom activities including receiving, grading, order assembly, emblem processing, and merchandise handling.
Ensure compliance with quality, safety, and regulatory standards while maintaining smooth product flow.
Manage returns and reissues with cost control and efficiency.
Leadership & Development
Lead, coach, and develop stockroom associates, fostering accountability, teamwork, and continuous improvement.
Cross-train team members to maximize flexibility and ensure operational resilience.
Build a high-performance culture where employees feel valued, respected, and engaged.
ProcessImprovement
Analyze inventory and fulfillment data to inform decision-making and identify improvement opportunities.
Collaborate with plant leadership on initiatives that strengthen operations and customer service.
Core Competencies:
·Customer Focus – Keeps customers at the center of operational decisions and priorities.
·Operational Excellence – Ensures accuracy, efficiency, and compliance across all inventory and fulfillment processes.
·Analytical & Systems Thinking – Uses ERP tools and data insights to drive improvements.
·Leadership & Influence – Develops people, builds partnerships, and influences across functions.
·Change Agility – Embraces new ways of working and leads the team through change with clarity and confidence.
What You Bring to UniFirst
·Experience: 3–5 years in inventory control, stockroom, warehouse, or fulfillment leadership. ERP experience strongly preferred.
·Education: High school diploma required; college degree in business, logistics, or supply chain preferred.
·Skills: Strong leadership, data analysis, ERP and inventory management systems, order processing, and MS Excel.
·Physical: Ability to stand, move, and lift up to 40 lbs; tolerance for variable plant temperatures.
You Will Benefit From:
Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
Career Development: Continuous training and growth opportunities
Company Culture: A supportive and inclusive workplace rooted in a strong sense of community
Stability & Work-Life Balance: Monday–Friday daytime schedule, no nights or weekends
Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.
Join UniFirst for a Rewarding Career
At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you!
About UniFirst
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. Together with its subsidiaries, the Company also manages specialized garment programs for the cleanroom and nuclear industries. In addition to partnering with leading brands, UniFirst manufactures its own branded workwear, protective clothing, and floorcare products at its five company-owned ISO-9001-certified manufacturing facilities. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the Company outfits more than 2 million workers every day. For additional information, contact UniFirst at 888.296.2740 or visit UniFirst.com.
UniFirst’s mission is “To serve the people who do the hard work. Helping them succeed and deliver for what gives their lives meaning.”
Our continuous customer focus enables us to grow, to provide an equitable return on investment, and to create development opportunities for our Team Partners.
Offices: 68 Jonspin Road, Wilmington, MA 01887, US
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There are currently 919 open management & leadership positions in El Paso, TX listed on Clera. New openings are added daily as companies post roles.
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