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$15/hr–$16/hr
Full-time
401k, Dental, Free Services, Medical, Paid Time Off, Retail Discounts
Posted 2d ago
Apply by Oct 31
~32 hrs/week
Responsibilities
The Lead Retail Sales Associate will drive membership growth through consultative sales and provide operational support across three studio locations. Responsibilities include managing front desk operations, covering staffing gaps, and ensuring high-quality client experiences.
Requirements
Candidates must have previous sales or customer service experience and the ability to meet performance conversion metrics. The role requires open availability, including evenings and weekends, and reliable transportation to travel between locations.
Full job description
Overview
Elements Massage in Columbus, OH is looking for a motivated, sales-driven professional to join our team as a Floating Shift Sales Lead. This is not just a front desk position. The ideal candidate is someone who enjoys building relationships with clients, driving membership sales, and helping studios achieve growth goals while providing operational support across all three Columbus locations (Easton, Hilliard, and Dublin).
As the Shift Sales Lead, you will serve as the primary on-call team member, provide coverage when staffing needs arise, and play a key role in converting guests into wellness program members. Success in this position requires strong sales skills, flexibility, reliability, and a passion for delivering exceptional client experiences. You will be regularly scheduled at one or more locations each week 30-32 hours and be on call for additional shifts when unexpected coverage is needed. This is a full-time position.
What You'll Do
Sales & Membership Growth
Educate clients on wellness membership options and benefits
Consistently achieve or exceed a minimum 25% membership conversion rate
Generate wellness program enrollments through consultative sales conversations
Promote and sell gift cards, retail products, and additional services
Contribute directly to studio revenue growth through membership and retail sales
Studio Operations
Work 30-32 regularly scheduled hours across all three Columbus studios and
Serve as the primary on-call coverage team member for all locations
Cover staffing call-offs and scheduling gaps as needed
Open and close studios
Answer phones and schedule appointments, handle payments, check clients in/out
Monitor operational tracking documents
Maintain studio cleanliness and presentation standards
Deliver outstanding customer service to every client
What We're Looking For
Previous sales and/or customer service experience
Comfortable discussing products, services, and memberships with clients
Proven ability to meet performance goals and conversion metrics
Open availability, including evenings and weekends
Willingness to work extended shifts and overtime when needed
Ability to adapt quickly to different teams and studio environments
Reliable transportation and willingness to travel between Columbus locations
Strong communication, organization, and problem-solving skills
Compensation
Hourly Rate: $15.00-$16.00 per hour
Monthly Shift Lead Bonus: $250
To receive the monthly bonus, the District Shift Lead must cover at least 80% of call-off shifts during the month.
Sales Commission Opportunities
Membership Conversion Performance:
25% Conversion Rate = $10 per membership sold
30% Conversion Rate = $15 per membership sold
35% Conversion Rate = $20 per membership sold
Why Join Us?
This role is perfect for someone who enjoys sales, leadership, and variety. You'll have the opportunity to work across multiple locations, directly impact studio growth, earn commissions and bonuses, and become a key support leader within the Columbus district.
If you're highly dependable, flexible, and motivated by sales performance and client relationships, we'd love to hear from you.
Founded by a massage therapist for massage therapists, Elements Massage is dedicated to changing lives--including yours!
Industry
Wellness and Fitness Services
Company size
5,001-10,000 employees
Founded
2006
Headquarters
Englewood, Colorado
LinkedIn followers
10,488
Founded by a massage therapist, Elements Massage™ provides handcrafted, personalized, and therapeutic massage. Different than the day-spa experience, Elements Massage™ serves clients who value massage as a way to boost immunity, ease muscle aches, minimize stress, encourage sound sleep, and alleviate issues stemming from injuries, illnesses, or stress.
Elements Massage™ affordable membership model helps clients prioritize a service that greatly aids in living a healthy lifestyle.
At Elements Massage, we are proud to be an organization that reflects the diversity of our communities. We embrace our differences and continually strive to be better because of them.
How many Management & Leadership jobs are open in Dublin, OH right now?
There are currently 263 open management & leadership positions in Dublin, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Dublin, OH?
Companies currently hiring include Cardinal Health, Sarnova, OCLC, Pepper Construction Group, National Church Residences, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Dublin, OH?
Yes — 72 of the 263 open management & leadership positions offer remote or hybrid work (19 remote, 53 hybrid).
How do I apply for Management & Leadership jobs in Dublin, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.