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City of London, England, United Kingdom • On-site
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Provide day-to-day HR support across retail, warehouse, and head office teams, focusing on employee relations and administration. Manage the employee lifecycle, recruitment processes, and maintain accurate HR and payroll systems.
Requires practical HR or people management experience, preferably within a fast-paced retail environment. A CIPD qualification is desired, along with strong communication skills and proficiency in Microsoft Office.
We have an amazing opportunity to join our Apricot team!
We’re looking for a friendly, practical and confident HR Advisor to join our close-knit HR team. This is a varied, hands-on role supporting our warehouse, retail, field and head office teams with day-to-day people queries, employee relations, HR administration, recruitment, payroll processes and people projects.
You’ll be a trusted first point of contact for managers and team members, giving clear, pragmatic advice while helping us keep our HR systems, processes and documentation running smoothly. If you enjoy variety, like building strong relationships and want to make a real impact in an owner-led business where ideas are welcomed, we’d love to hear from you.
KEY RESPONSIBILITIES
HR Administration and Systems:
· Respond to HR queries from our retail, warehouse, field and head office colleagues, escalating where extra support is needed.
· Prepare and manage key employee documents, including contracts, contract changes, flexible working outcomes, disciplinary paperwork, references, maternity paperwork and other employee lifecycle documents.
· Keep our HR and payroll system accurate, secure and up to date, including recruitment requests, new starters, pay updates, contract changes and leavers.
· Support managers with people-related admin and help create a smooth onboarding and offboarding experience.
· Help make better use of our HR technology, spotting opportunities to automate processes and reduce unnecessary admin.
Employee Relations and Manager Support:
· Act as a trusted first point of contact for managers and team members on employee relations matters.
· Coach managers through formal processes such as investigations, disciplinaries, grievances and flexible working requests.
· Support managers with performance conversations during and after probation.
· Stay close to teams through an open-door approach, helping spot and resolve issues early.
· Keep up to date with UK employment legislation and help ensure policies and ways of working remain current.
Recruitment, Reporting and Projects:
· Support recruitment by posting roles through our ATS and Indeed, liaising with agencies and working closely with hiring managers.
· Join interviews where helpful and think creatively about alternative ways to find great candidates.
· Help turn people data into useful insight, including sickness, recruitment and turnover trends.
· Pull together feedback from exit interviews, pulse surveys and employee surveys, turning it into clear actions.
· Support the Head of HR with projects, policy updates, presentations and improvements to how we work.
What We Desire From Our Team:
· Good HR or people management experience, ideally within retail or a similarly fast-paced environment.
· A practical, balanced approach — able to combine best practice with what’s realistic for the business.
· Confidence supporting employee relations processes and advising managers clearly and fairly.
· Strong influencing and relationship-building skills, with the confidence to challenge constructively.
· Excellent organisation, attention to detail and written and verbal communication skills.
· Confidence using Microsoft Office, especially Outlook, Word and Excel, and comfort working with numbers and data.
· CIPD qualification would be great, but hands-on experience matters just as much.
• Approachable, positive and calm under pressure.
• Resourceful, curious and happy to take the initiative.
• You get things done in a timely and reliable way, even when priorities change.
• You’re commercially minded and always looking for better ways of working.
• Being accountable and being solutions-focused and comfortable working as part of a hands-on team.
• You’re passionate about the brand and fashion, and happy to be a true brand ambassador.
If you need any adjustments made during the recruitment and interview process do let us know.
Good Luck!
Passionate about print since 2007. We make beautiful clothes that tell a story.
Brand From a single store in 2007 we’ve grown to 1200 retail outlets world-wide. We now have 16 Apricot stores and 350 concessions across the UK and Ireland. Our host partners include New Look, Shaws, Browns and many other independent department stores. With over 800 outlets across Europe, the United States and Canada, we also have an expanding international portfolio. Our creative heart is our head office in London, which houses our design, buying, retail, finance, HR and ecommerce teams. Our logistical hub is our brand new Apricot despatch centre in Biggleswade. We’re passionate about what we do. If you want to be part of an exciting and creative multichannel brand, then please follow us for all our latest updates.
Offices: Apricot Clothing, 44 Moorfields, London, EC2Y 9AL, GB
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