Transformation & Operational Development Manager (Fixed Term Contract)
City of London, England, United Kingdom · On-site
Senior
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The manager will own the end-to-end design and implementation of complex programmes to support Sainsbury's strategic goals. They will work cross-functionally to drive operational improvements and ensure projects are delivered on time and within budget.
Requirements
Candidates must have a strong retail background with extensive experience in complex end-to-end transformation and programme management. Essential skills include commercial acumen, analytical thinking, and the ability to influence stakeholders effectively.
Full job description
Join our dynamic Transformation & Operational Development team and play a pivotal role in shaping the future of Sainsbury’s Retail and Digital operating models. You’ll be responsible for identifying, planning and successfully delivering complex, cross‑functional programmes that translate our Next Level Sainsbury’s strategy into real, measurable change across the business. Working closely with teams across Retail and Digital, this role calls for a challenger mindset, strong commercial insight and the ability to build brilliant relationships to drive impactful, end‑to‑end transformation. As part of an agile pool of Transformation and Operational Development Managers, you’ll help design and implement solutions that genuinely move our business forward.
What You Will Do:
Own the end-to-end design and successful implementation of detailed and complex programmes that support the delivery of the Sainsbury's Strategy and Goals
Ensure programmes are implemented successfully ‘Right first time’ within Retail and Digital, delivered on time, within scope, and to budget
Think creatively and challenge the status quo to drive strategic and operational improvements
Stay close to relevant business developments, market insights, and retail industry best practices
Coordinate qualitative and quantitative analyses to draw insights, develop business cases, and measure results
Model various options for new business and operating model designs, highlighting strengths and limitations with clear recommendations
Work cross-functionally, building strong relationships with key stakeholders to deliver meaningful change
Participate in post-implementation reviews to continually develop and promote business change best practices
What You Need to Know and Show:
Essential: Strategic thinking (must be from a retail background)
Essential: Strong experience in complex E2E transformation, programme, project, and relationship management
Essential: Analytical thinking / commercial acumen - ability to quickly analyse processes and data to find insights, identify opportunities, and measure improvements
Essential: Great communication and influencing skills
Essential: Prior knowledge of ecommerce / retail operating models within a store environment
Understand how businesses work both operationally and financially
Proactive in strategic orientation and hypothesis-led problem solving
Comfortable working at pace in an ambiguous environment
We make good food joyful, accessible and affordable for everyone, every day.
Industry
Retail
Company size
10,001+ employees
Founded
1869
Headquarters
London
LinkedIn followers
486,547
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.
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