[Vision Care] Associate Manager, Owned Web & Digital Implementation
Chiyoda, Japan · Hybrid
Senior
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[Vision Care] Associate Manager, Owned Web & Digital Implementation
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Full-time
Posted 20d ago
~40 hrs/week
Responsibilities
Manage the end-to-end production and optimization of owned websites and digital channels to improve conversion paths and user experience. Coordinate with IT, Brand, and BI teams to implement CMS solutions and drive web-to-store traffic under global governance.
Requirements
Requires 3-7 years of hands-on experience in web production, CMS implementation, and B2C front-end delivery. Proficiency in tools like Figma, GA4, GTM, and a strong background in technical SEO and data-driven UX optimization is essential.
Full job description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Digital Marketing
Job Sub Function:
Digital Platform Operations
Job Category:
Professional
All Job Posting Locations:
Chiyoda, Tokyo, Japan
Job Description:
Job Description — Associate manager, Owned Web & Digital Implementation
General Summary This is a hands-on digital role focused on end-to-end management, production and optimization of the company’s owned website and related owned channels. The role is responsible for implementing CMS solutions under global/regulatory constraints, improving UI/UX and conversion paths, driving visitors to offline and online stores, and locally executing global digital solutions. The incumbent works closely with IT, Brand, BI and external vendors to deliver measurable business outcomes through practical execution.
Four focus areas for this role:
Reliable Owned WEB and digital solution implementation and operation under global CMS governance with strong quality assurance (component configuration, release management, QA, and privacy/regulatory compliance).
Data-driven UX improvements and CVR optimization (analyze web behavior → prototype in Figma → publish MVP → run A/B tests → continuous PDCA to deliver results).
Drive web-to-store conversion with local execution capability (design and implement web→store flows such as reservations, coupons, QR campaigns, and validate offline attribution).
Measurement and data integration (UTM/tag/data Layer design, GTM governance, 1st‑party data capture and consent management, and event forwarding to CRM).
Key Responsibilities :
Operate and maintain the corporate/brand website in day-to-day production: content publishing, CMS component configuration, release management and quality assurance within global CMS governance and compliance requirements.
Implement CMS changes and front-end components based on intake requirements; produce implementation-ready design artifacts and hand-offs for development (Figma, Adobe XD prototypes).
Own technical SEO tasks that affect organic presence: implement SEO tagging, metadata, structured data, sitemap updates, canonicalization and performance improvements in collaboration with IT and external partners.
Design and implement UX improvements and conversion funnels: analyze web access and behavioral data, map current user journeys, define target journeys per audience cohort and implement page-level and flow-level optimizations to improve CVR.
Rapidly prototype MVP pages and content, deploy experiments (A/B, multivariate), measure results and iterate based on data; manage experiment lifecycle from hypothesis, tagging, QA to result analysis.
Implement and govern tracking: UTM strategy, analytics tags, dataLayer/event taxonomy, GTM (or equivalent) configuration and tag testing to ensure accurate measurement and attribution.
Drive web-to-store initiatives: design and execute features and campaigns that convert web visitors into offline/online store visits (store locator UX, reservation/appointment flows, click-to-call, unique campaign codes, QR driven experiences), and measure offline attribution where possible.
Manage integrations between website and CRM/marketing automation: ensure data flows (registration, events, consent) are implemented correctly and support 1st-party data capture for lifecycle marketing.
Act as the local implementer for global digital solutions: translate global components for local UX/technical constraints, perform local implementation, validate vendor deliverables and provide feedback to global teams.
Ensure all implementations comply with applicable privacy and regulatory requirements; support opt-in flows and consent management in collaboration with legal/BI teams.
Produce clear operational documentation (release notes, runbooks, tagging maps), and maintain a prioritized backlog of website improvements.
Required Experience
3–7 years hands-on experience in web production, CMS implementation and front-end delivery in B2C environments (or equivalent consumer-facing contexts).
Proven track record delivering measurable CVR/UX improvements on corporate/brand websites through A/B testing and iterative releases.
Practical experience implementing technical SEO and CMS component work within a global CMS framework or governed template system.
Direct experience with tag management and analytics implementation (UTM strategy, event/dataLayer design, GTM or similar) and ensuring data quality for reporting.
Experience implementing web features that drive offline store visits and measuring web-to-store outcomes.
Experience integrating website events with CRM/CDP/marketing automation systems (data capture, consent flows, event forwarding).
Working knowledge of privacy and data protection needs for website data collection (GDPR/CCPA-aware implementation practices).
Required Skills & Tools
Prototyping: Figma, Adobe XD or equivalent — able to create implementation-ready prototypes.
Web analytics & experimentation: GA4 (or equivalent), A/B testing tools, basic SQL for ad-hoc analysis.
Tag management & tracking: GTM (or equivalent), dataLayer design, familiarity with pixel/tag troubleshooting.
At Johnson & Johnson Innovative Medicine, we innovate with purpose, to lead where medicine is going. The experiences of patients around the world inform and inspire our science-based innovations, which continue to change and save lives. Applying rigorous science with compassion, we confidently address the most complex diseases of our time and develop the potential medicines of tomorrow. We are continuously working to develop treatments, aspiring to find cures, pioneering the path from lab to life, and championing patients every step of the way. https://bit.ly/3reuMvK
Health CareBiotechnologyMedicalManufacturingPharmaceutical
How many Management & Leadership jobs are open in Chiyoda, Japan right now?
There are currently 211 open management & leadership positions in Chiyoda, Japan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Chiyoda, Japan?
Companies currently hiring include Johnson & Johnson Innovative Medicine, ServiceNow, Citi, SAP, SkyDrive, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Chiyoda, Japan?
Yes — 149 of the 211 open management & leadership positions offer remote or hybrid work (3 remote, 146 hybrid).
How do I apply for Management & Leadership jobs in Chiyoda, Japan?
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