Partner Success Manager with German | Cloud & Infrastructure
Bucharest, Romania · Remote Solely
Mid level
Partner Success Manager – German-speaking Location: Remote in Europe Language requirement: Fluent German and English Employment type: Contractor About Virtuozzo Virtuozzo is a leader in infrastructure system software for…
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Senior Customer Service Representative with German (Supply Chain)
Bucharest, Romania · On-site
Mid level$5.7B raised
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Skills: German Language, English Language, Order-to-Cash, SAP SD, Supply Chain Management
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Team Lead Service Representative with German (Supply Chain)
Bucharest, Romania · On-site
Mid level$5.7B raised
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Team leadership, Supply chain management, Order-to-cash, SAP SD, Customer service
Mid-Senior Customer Service Representative with German (Supply Chain)
Bucharest, Romania · On-site
Mid level$5.7B raised
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Customer Service, Order Management, O2C, SAP SD, International Trade
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Team Leadership, Order-to-Cash, SAP SD, Stakeholder Management, French Language
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Team Lead Customer Service Representative with Italian
Bucharest, Romania · On-site
Mid level$5.7B raised
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Skills: Team Leadership, Customer Service, Order-to-Cash, SAP SD, Stakeholder Management
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Partner Success Manager with German | Cloud & Infrastructure
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Contract
Remote work, Flexible working hours, Private medical insurance
Posted 13d ago
~40 hrs/week
Responsibilities
You will manage and grow a portfolio of existing partners by developing growth plans, driving product adoption, and identifying upsell opportunities. You will also serve as the primary commercial point of contact, coordinating across internal teams to ensure partner success and resolve operational challenges.
Requirements
The role requires 3+ years of experience in partner or account management within the B2B technology sector. Candidates must be fluent in both German and English and possess strong consultative selling and relationship-management skills.
Full job description
Partner Success Manager – German-speaking
Location: Remote in Europe Language requirement: Fluent German and English Employment type: Contractor
About Virtuozzo
Virtuozzo is a leader in infrastructure system software for AI. We provide an optimized operating system, orchestration, virtualization, storage, and management technologies to service providers, SaaS companies, and enterprises. Our technology helps customers build, monetize, and operate cloud services on their own infrastructure, under their own brand, and on their own terms.
The Opportunity
Virtuozzo is looking for a German-speaking Partner Success Manager to grow and strengthen relationships with Cloud Service Providers, Managed Service Providers, hosting companies, and infrastructure partners across the DACH region and wider Europe.
This role sits at the intersection of customer success, account growth, partner management, and commercial strategy. You will take ownership of a portfolio of existing partners, helping them achieve stronger adoption, greater commercial success, and long-term value from Virtuozzo technologies.
Your goal will not simply be to maintain relationships. You will understand each partner’s business model, technical environment, growth priorities, and market challenges, then work with them to improve adoption, increase revenue, reduce churn risk, and identify opportunities for expansion. You will serve as the main commercial and relationship point of contact for your assigned partners while coordinating closely with Technical Account Management, Support, Sales Engineering, Product, Marketing, and Finance.
What You Will Do
Own and develop relationships with German-speaking partners across the DACH region and wider Europe.
Build a strong understanding of each partner’s business model, customer base, service portfolio, infrastructure environment, and commercial objectives.
Develop and execute structured partner growth plans focused on retention, adoption, upsell, and cross-sell.
Identify opportunities to expand the use of Virtuozzo products, services, capacity, and platform capabilities.
Manage renewals and support commercial discussions related to contract scope, product usage, and future growth.
Conduct regular business reviews and QBRs with partner stakeholders.
Ensure partners understand the value, roadmap, and commercial opportunities available across the Virtuozzo product portfolio.
Support partner onboarding, product adoption, new service launches, and expansion into additional environments or locations.
Coordinate complex partner needs across Technical Account Management, Support, Engineering, Product, Marketing, and Sales.
Ensure escalations are handled with clear ownership, communication, and follow-through.
Identify recurring commercial, operational, or product challenges and ensure the right internal teams are engaged.
Maintain accurate forecasting, renewal information, opportunity tracking, and account plans in Salesforce.
Prepare regular reporting on partner activity, risks, opportunities, revenue, renewals, and next steps.
Bring structured partner feedback into Product, Marketing, and technical teams.
Support partners in strengthening their own cloud, hosting, infrastructure, or managed-service offerings.
Represent Virtuozzo professionally in partner meetings, virtual events, and industry discussions.
What This Role Is Not
This is not a reactive customer-service or support-coordination position. You will not simply wait for a partner to contact you or pass requests between teams. You will be expected to proactively understand the partner’s business, identify risks and opportunities, drive engagement, and create measurable commercial value. Your primary focus will be the growth, retention, and long-term success of existing partners.
What We Are Looking For
Fluent German and English, with the ability to lead commercial and strategic discussions in both languages.
3+ years of experience in Partner Success, Customer Success, Account Management, Partner Management, or commercial relationship management.
Experience working with B2B technology products or services. A proactive, commercially minded approach to partner success.
Strong relationship-management and consultative-selling skills.
Demonstrated experience growing existing accounts through upsell, cross-sell, adoption, or service expansion.
Experience managing renewals, retention, and churn risk.
Confidence leading QBRs, account-planning discussions, and stakeholder meetings.
Ability to understand a partner’s commercial model and connect product capabilities to measurable business outcomes.
Strong ownership, organization, prioritization, and follow-through.
Ability to coordinate effectively across distributed technical and commercial teams.
Comfortable working with CRM systems, forecasts, account plans, and structured reporting.
Strong Advantages
Experience working with Cloud Service Providers, Managed Service Providers, hosting providers, telecom companies, or infrastructure software vendors.
Knowledge of cloud infrastructure, virtualization, storage, Kubernetes, automation, or cloud management platforms.
Experience with infrastructure-software licensing, subscriptions, usage-based pricing, or service-provider commercial models.
Experience supporting partners that resell, operate, or build services on top of infrastructure technology.
Experience working with DACH customers or partners.
Familiarity with Salesforce and structured account-management processes.
Experience working with both commercial and technical stakeholders.
What We Offer
Remote work from Europe (open to hire contractors in Serbia, Romania, Turkey, Poland, Bulgaria etc.).
Flexible working hours.
High ownership and visibility.
A distributed international team.
Support for private medical insurance, depending on location.
Additional perks depending on country, location, residency, and seniority.
Related keywords
Partner Success ManagerCloud Service ProvidersManaged Service ProvidersDACH regionSaaSInfrastructure softwareVirtualizationKubernetesSalesforceQBRAccount planningRetentionChurn riskCommercial strategyTechnical Account ManagementCloud management platforms
Virtuozzo is a leader in infrastructure software and services for AI and the cloud. The company offers a next-generation OS, orchestration, management, automation, and protection for cloud service providers, SaaS, AI, and the enterprise. Virtuozzo provides mainframe-like efficiency, reliability, and versatility while dramatically lowering cost and complexity. For more information, please visit https://virtuozzo.com.
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