Boca Raton, Florida, United States · On-site
Summary The Quality Assurance Agent serves as a representative of the Executive Office and is responsible for delivering exceptional guest recovery and service through timely, personalized, and professional communication…
Skills: Guest Recovery, Conflict Resolution, Emotional Intelligence, Professional Communication, Forbes Five-Star Standards
Boca Raton, Florida, United States · On-site
Company Overview JRM is one of the top General Contracting and Construction Management Firms with over a decade of trusted experience. Headquartered in New York City with offices in New Jersey, California, and Florida, J…
Skills: Field Operations Management, Subcontractor Coordination, Project Scheduling, Quality Control, Site Safety
Boca Raton, Florida, United States · On-site
$18/hr
As a Keyholder at Goodwill, you’ll help lead daily store operations, ensuring a positive experience for customers, donors, and team members. You’ll open and close the store, support team members throughout th…
Skills: Customer Service, Leadership, Store Operations, Inventory Management, Merchandising
Boca Raton, Florida, United States · On-site
Summary: The Manager, Strategic Communications & Change Enablement advances People & Administration and enterprise priorities through strategic communications, change enablement, and support for key initiatives. This rol…
Skills: Strategic Communications Planning, Executive Writing, Change Enablement, Data Storytelling, Stakeholder Management
Boca Raton, Florida, United States · On-site
Job Title: Procurement Manager Department: Pre-Construction Reports To: Director of Preconstruction FLSA Status: Exempt Travel Required: 0% Company Summary: BlueTeam is a US-based provider of national disaster recovery, …
Skills: Vendor Negotiation, Strategic Sourcing, Purchase Order Management, Cost Control, Budget Alignment
Boca Raton, Florida, United States · Hybrid
$80k–$110k/yr
Benefits: Retirement Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Ready to turn your experience into s…
Skills: Interpersonal skills, Communication skills, Analytical thinking, Relationship building, Financial planning
Boca Raton, Florida, United States · On-site
$65k–$95k/yr
About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professiona…
Skills: Executive Support, Calendar Management, Project Coordination, Workflow Management, Professional Communication
Boca Raton, Florida, United States · On-site
$200k–$250k/yr
Salary: $200,000 to $250,000 base + production Additional: Sign-on bonus packages available Medical Director Stipend: To be determined based on experience and DVM team Location: 6900 Congress Avenue, Boca Raton FL 33487 …
Skills: Medical Leadership, Surgical Care, Dental Care, Mentorship, Practice Growth
Boca Raton, Florida, United States · On-site
Summary The ideal candidate will manage the Banquet Storeroom in the distribution and control of operating supplies and equipment directly associated with and that are required by the Banquet Captains, Banquet Servers, a…
Skills: Inventory Control, Purchasing, Receiving, Warehouse Management, Microsoft Office
Boca Raton, Florida, United States · On-site
Associate Benefits: Career pathing Work-life balance Training Paid time off Pet Insurance Tuition Reimbursement Employee Discount Employee Assistance Program (EAP) Comprehensive benefits package including medical and den…
Skills: Client Relationship Management, Sales Driving, KPI Management, People Development, Coaching
Boca Raton, Florida, United States · On-site
PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters…
Skills: Supervision, Mentoring, Training, Production Scheduling, ERP Software
Boca Raton, Florida, United States · On-site
Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry. This is a unique opportuni…
Skills: Labor and Employment Law, Litigation Management, Contract Negotiation, Regulatory Compliance, Corporate Governance
Boca Raton, Florida, United States · On-site
$18/hr–$19/hr
Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new…
Skills: Team Leadership, Customer Service, Cash Handling, Conflict Resolution, Time Management
Boca Raton, Florida, United States · On-site
$18/hr–$19/hr
Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new…
Skills: Team Leadership, Customer Service, Cash Handling, Conflict Resolution, Time Management
Boca Raton, Florida, United States · On-site
$18/hr–$19/hr
Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new…
Skills: Restaurant Management, Team Leadership, Cash Handling, Inventory Management, Customer Service
Boca Raton, Florida, United States · On-site
$85k–$90k/yr
Apply now to join FAU on its race to excellence. For more information on everything FAU has to offer, please visit www.fau.edu/jobs. Note: Current FAU employees must apply as an internal applicant by logging into their e…
Skills: Audit Planning, Investigative Fieldwork, Management Advisory, Data Analysis, Regulatory Compliance
Boca Raton, Florida, United States · On-site
$70k–$85k/yr
Job DetailsJob Location: Corporate Office - Boca Raton, FL 33487Position Type: Full TimeSalary Range: $70,000.00 - $85,000.00 Salary/yearJob Shift: DayJob Category: Project ManagementPosition Summary: We are seeking a de…
Skills: Project Planning, Agile Methodology, Scrum, Stakeholder Management, Risk Management
Boca Raton, Florida, United States · On-site
$70k–$85k/yr
Job DetailsJob Location: Corporate Office - Boca Raton, FL 33487Position Type: Full TimeSalary Range: $70,000.00 - $85,000.00 Salary/yearJob Shift: DayJob Category: Project ManagementPosition Summary: We are seeking a de…
Skills: Project Planning, Agile Methodology, Scrum, Stakeholder Management, Risk Management
Boca Raton, Florida, United States · Remote OK
$75k–$100k/yr
#LI-EL1 #LI-Remote CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and te…
Skills: Business Development, Negotiation, Presentation Skills, Verbal Communication, Written Communication
Boca Raton, Florida, United States · On-site
$45k–$60k/yr
About Company: PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we ha…
Skills: Medical Office Management, Healthcare Administration, Medical Billing, Medical Coding, Insurance Processing
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The Quality Assurance Agent manages guest recovery by investigating concerns and delivering personalized solutions aligned with Forbes Five-Star standards. They also support the Executive Office through professional correspondence and monitor feedback to identify operational service failures.
A high school diploma is required, while a bachelor's degree and luxury hospitality experience are preferred. Candidates must demonstrate high proficiency in computer software and the ability to communicate effectively in English.
Summary
The Quality Assurance Agent serves as a representative of the Executive Office and is responsible for delivering exceptional guest recovery and service through timely, personalized, and professional communication. This position investigates guest concerns, partners with operational leaders to resolve quality issues, and ensures every guest and member interaction reflects Forbes Five-Star standards.
The ideal candidate possesses exceptional communication skills, emotional intelligence, strong organizational abilities, and a passion for creating memorable guest and memberexperiences while protecting the reputation of The Boca Raton.
Essential Functions
Job duties include, although are not limited to:
Maintain complete knowledge of:
Maintain proficiency in:
Internal Relationships
Reports to AVP Customer Experience, work with all departments within The Boca Raton
Developing constructive and cooperative working relationships with others and maintaining them over time.
Communicating with Associates Outside of the Department; Representing the Quality Assurance Department to every other department in the resort for follow-through; via specific communication protocols utilizing email, telephone, radio, text messages, or through other applications.
External Relationships
Has regular contact with members, resort guests, and associates of The Boca Raton
Qualifications
Education/Experience Requirements
Physical Requirements
Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
A century of being iconic. Resort & private member club since 1926.
The Boca Raton, amidst 200 waterfront acres, is a private, gated Resort which provides a year-round escape for its members and guests. For nearly 100 years, people have experienced our unique vision of the coveted South Florida lifestyle. Now, a property-wide transformation is inspiring A New Golden Era, with new ways to eat, play, and stay. More than ever, the key to it all is our people—our team. Seize the opportunity to build your extraordinary future by becoming a key part of The Boca Raton, an icon of South Florida leisure. Enjoy perks that give you and your loved ones a taste of the exceptional experiences we provide our guests: - Travel discounts - Discounted meals - Exclusive property benefits - Discounted resort amenities in the summer - Camps and activities for associates' children Feel secure in your future while focusing on what matters today, including perks that promote financial wellness and work-life balance: - Competitive pay - 401(k) match - Paid life insurance - Mental wellness support Be celebrated for your hard work and surrounded by a team that lifts you up: - Associate appreciation month - Annual service and milestone awards - Monthly birthday celebrations Let your ambitions drive your dreams and take you as far as you want: - Tuition reimbursement - Lynn University discounts - Manager-in-training programs - Ongoing learning opportunities - Leadership development programs - Cross-departmental collaboration and job shadowing
Offices: 501 East Camino Real, Boca Raton, Florida 33432, US
There are currently 475 open management & leadership positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include The Boca Raton, Domino's, ADT Security Services, FAU College of Engineering & Computer Science, CELSIUS, among others. Browse the listings above to see every active employer.
Yes — 96 of the 475 open management & leadership positions offer remote or hybrid work (30 remote, 66 hybrid).
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