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Full-time
bachelor degree
Posted 25d ago
~40 hrs/week
Responsibilities
The Employee Relations Team Lead oversees end-to-end management of employee relations cases and leads a team of ER professionals to ensure compliant and timely resolutions. They also manage complex investigations, labor grievances, and medical accommodations while driving consistent ER strategies across the organization.
Requirements
Candidates must possess a Bachelor's degree in Human Resources, Law, or a related field and at least 7 years of experience in HR or Employee Relations. Strong expertise in employment law, high-volume case management, and leadership in matrixed environments is required.
Full job description
Are you a seasoned Employee Relations leader who thrives on solving complex workplace challenges while building and developing high-performing teams?
The Employee Relations Team Lead - Plasma is responsible for overseeing the end-to-end management of employee relations cases, coaching and developing ER Managers, ensuring consistent policy application, and supporting the design and implementation of ER strategies across the organization. The position actively leads the growth and development of ER team members to build a high performing team who successfully manage ER cases. The role ensures compliant, fair and timely resolution of ER matters. They may personally manage and resolve difficult employee relations cases and conflicts in the workplace. This position will also manage ER initiatives and programs to drive consistency when possible and customization as necessary. The Employee Relations Team Lead seeks to improve the employee experience while assessing and decreasing the risk to the company.
NOTE: this role is located in Boca Raton, FL with onsite expectations of 3 days/week. Relocation benefits are not available.
Core Responsibilities:
EMPLOYEE/INDUSTRIAL RELATIONS
Manage and develop a high performing team of Employee Relations staff members and oversee their ER case management. Lead, allocate, and oversee ER case handling across the team, ensuring adherence to policy, timelines and quality standards.
Supervise that their staff members are meeting all compliance and process requirements, i.e., case selection, time to close, recording and documentation in systems, managing risk and ensuring all staff are treated fairly and with respect
Provide support to team on complex and high-risk ER cases.
Maintain and oversee ER case management systems, ensuring accurate documentation and reporting
Personally manage difficult to complex ER cases to resolution independently and in collaboration with peers, ER management, respective HR Business partners, legal counsel, and other stakeholders
Conducts confidential investigations into serious misconduct, such as harassment, discrimination, or other breeches of company policy. Gathers information, interviews relevant individuals, analyzes data, and prepares legally sound documentation to support all disciplinary and/or termination actions. Recommends a course of action based on the facts and coach management through the implementation of each action.
Minimizes risk and exposure for CSL by maintaining fair, legally sound, fully documented, and unbiased approach when conducting investigations and implementing actions
In Unionized / Works Council environments, facilitates resolution of labor grievances, disputes, employee issues and concerns in conjunction with HR site lead. Conducts investigations and coordinates arbitrations as appropriate. Interprets union-management collective bargaining agreements and represents management in the negotiation and settlement of grievances under established grievance procedures. Work may be directed by an Industrial Relations or Works Council Manager at certain locations
MEDICAL ACCOMMODATIONS
Monitor team’s capability in managing accommodations effectively and sensitively.
Manage medical accommodation process in conjunction with other CSL and external stakeholders.
Facilitate interactive discussions with relevant HR Business Partners and medical experts
Maintain compliance with medical accommodation related laws and internal ER policies (e.g. reasonable adjustments, disability-related adjustments).Teach and develop ER staff members on the management of medical accommodations
CORRECTIVE ACTION
Ensure that the team is managing all corrective action cases fairly, consistently in line with ER policies, legal standards and CSL governance
Advise and coach ER team on corrective action cases; including, progressive discipline, and performance improvement plans
Educate business leaders on corrective action and subsequent annual review processes including SMART objectives. Emphasize to leaders the importance of early intervention and provide ongoing coaching and feedback
Determine when formal investigations are required and progressive steps.
Consults with managers on driving a culture of high performance and engagement at CSL
Job Requirements:
Bachelor’s Degree in Human Resource management, organizational psychology, law, industrial relations, business, or closely related field
Minimum of 7+ years’ experience as a HR Generalist, HRBP, Employee Relations Manager, Employment Law, Industrial Relations (or equivalent relevant experience working in a dynamic global organization)
Proven ability to lead ER/HR professionals in matrixed, multi-location, and remote environments.
High volume employee relations case management and resolution highly preferred
Advanced expertise in employee relations, including investigations, conflict resolution, grievances and disciplinary management
Strong knowledge of employment and labor law, regulatory compliance, and risk management
Ability to manage entry and maintenance of case management system for self and team
Good knowledge of HR processes and process improvement gained in a dynamic organization
Experience in a global company in a matrixed reporting environment is preferred
Labor Union or Works Council experience in complex environment
Professional HR certification preferred
About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
CSL is a leading global biopharma company with a dynamic portfolio of lifesaving medicines, including those that treat haemophilia and immune deficiencies, vaccines to prevent influenza, and therapies in iron deficiency, dialysis and nephrology. Since our start in 1916, we have been driven by our promise to save lives using the latest technologies.
Today, CSL – including our businesses, CSL Behring, CSL Seqirus, and CSL Vifor – provides lifesaving products to patients in more than 100 countries and employs 29,000+ people. Our unique combination of commercial strength, R&D focus and operational excellence enables us to identify, develop and deliver innovations so our patients can live life to the fullest.
See our community guidelines: https://bit.ly/3Bs17Ra
Offices: 655 Elizabeth St, Melbourne, Victoria 3000, AU · 1020 1st Ave, King of Prussia, PA 19406, US
Complex biologicalsvaccinesplasma and plasma derived therapeuticsbiotechnologyand biopharmaHealth DiagnosticsHealth CareBiotechnologyMedical
How many Management & Leadership jobs are open in Boca Raton, FL right now?
There are currently 623 open management & leadership positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include The Boca Raton, FAU College of Engineering & Computer Science, CDM Smith, Baptist Health, ADT Security Services, among others. Browse the listings above to see every active employer.
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