St. Luke's University Health NetworkAllentown, Pennsylvania, United States · Remote OK
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Nursing, Leadership, Team Management, Clinical Protocols
Allentown, Pennsylvania, United States · On-site
Work Schedule Second Shift (Afternoons) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningf…
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Allentown, Pennsylvania, United States · On-site
$128k–$158k/yr
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Skills: Contract management, Government contracts, Proposal preparation, Contract negotiation, FAR
Allentown, Pennsylvania, United States · On-site
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every vo…
Skills: Sales, Account management, Contract negotiation, Pricing strategy, Customer relationship management
Allentown, Pennsylvania, United States · On-site
Job DetailsJob Location: Hyatt Place Hyatt House Lehigh Valley - Allentown, PA 18106We are seeking a dynamic and experienced General Manager (GM) to lead all aspects of hotel operations, ensuring outstanding guest experi…
Skills: Hotel Management, Strategic Planning, Food And Beverage Leadership, Budgeting, P&L Management
St. Luke's University Health NetworkAllentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Instructional Design, Curriculum Development, Adult Learning Principles, Learning Management System, Project Management
Allentown, Pennsylvania, United States · On-site
Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Jo…
Skills: HVAC controls, Building automation systems, System design, System commissioning, Project management
Allentown, Pennsylvania, United States · Hybrid
Company Summary Statement As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our…
Skills: Executive Support, IT Leadership, Technical Support, Microsoft 365, Microsoft Teams
RETTEWAllentown, Pennsylvania, United States · Hybrid
Description The Opportunity RETTEW is seeking an experienced Civil Engineer III – Land Development to take a lead technical role on development projects ranging from smaller redevelopment sites to complex, multidisciplin…
Skills: Civil engineering, Land development, Site grading, Stormwater management, Drainage design
Allentown, Pennsylvania, United States · On-site
$17/hr–$19/hr
School Age Child Care Teacher Allentown, PA | Part Time, Hourly | $17.00-$19.00 per hour We believe great minds are nurtured by great leaders. Is that you? We are looking for an experienced professional passionate about …
Skills: Child care, Leadership, Supervision, Patience, Communication
Allentown, Pennsylvania, United States · On-site
Come join a leader in Protective Packaging Industry! At Alleguard, we’re built from the ground up to expand and shape our customer’s businesses. We understand the diversity of challenges that customers are fa…
Skills: Production Planning, Production Scheduling, Team Leadership, Communication Skills, Interpersonal Skills
Allentown, Pennsylvania, United States · On-site
$62k–$67k/yr
The starting pay for this position is $62,000-$67,000/annually. This position is also eligible for participation in performance-based bonus rewards. What can you expect? * Real work/life hours of operation. Most location…
Skills: Leadership, Financial management, Food safety, Customer experience, Team motivation
Allentown, Pennsylvania, United States · Hybrid
Company Summary Statement As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our…
Skills: Project Management, Budgeting, Cost Control, Risk Mitigation, Team Leadership
Allentown, Pennsylvania, United States · Hybrid
Overview At Univest, we’re passionate about building lasting relationships and helping businesses thrive, and we’re excited to grow our presence in the Lehigh Valley. We’re looking for an experienced Se…
Skills: Relationship management, Commercial lending, Portfolio growth, Credit analysis, Financial solutions
Allentown, Pennsylvania, United States · On-site
Who is Cameron Ashley Building Products? Cameron Ashley is a wholesale distributor of roofing, insulation, gypsum, siding, and other specialty building products. We deliver an industry leading portfolio of marquee brands…
Skills: Sales, Relationship management, Strategic planning, Account management, Negotiation
Allentown, Pennsylvania, United States · On-site
$23/hr–$24/hr
About the Role: We are seeking an experienced Assistant Manager to join the Tailwind team! Tailwind is a rapidly growing company known for its commitment to innovation, growth, and excellence. We are committed to deliver…
Skills: Staff management, Inventory management, Food safety, Customer service, Staff scheduling
Allentown, Pennsylvania, United States · On-site
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every vo…
Skills: Operational strategy, Project management, Vendor governance, Spend management, Legal technology
Allentown, Pennsylvania, United States · On-site
$24/hr–$35/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Store management, Team leadership, Merchandising, Customer experience, Performance management
Allentown, Pennsylvania, United States · On-site
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every vo…
Skills: Electronic banking, Digital banking, Card payment solutions, Leadership, Coaching
St. Luke's University Health NetworkAllentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Leadership, Budget Management, Personnel Management, Performance Improvement, Patient Safety
St. Luke's University Health Network
Allentown, Pennsylvania, United States • Remote OK
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The Supervisor, Clinical Triage manages a team of specialists to deliver exceptional patient care using approved clinical protocols. They provide leadership, coaching, and clinical support while ensuring quality standards and service levels are met.
Candidates must be graduates of an accredited nursing program with active Pennsylvania and New Jersey nursing licenses. A minimum of 3 years of recent clinical experience in a physician office, home health, critical care, or emergency room is required.
Oversees a team of Clinical Triage Specialists (RN/LPN) serving as a resource and Subject Matter Expert (SME) for other team members and internal customers.
Researches complex issues and works with support resources to resolve patient issues and/or partners with others to resolve escalated issues.
Effectively collaborates and maintains close relations with Medication Management Supervisors to ensure an appropriate streamlined process remains in place for responding to clinical patient messages.
Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures. Monitors productivity, clinical protocol adherence, and quality standards and proactively works to achieve defined service levels.
Monitors activity, performance and call quality to facilitate recognition, coaching/feedback, and escalation of variances.
Collaborates with Workforce Management Analyst to effectively plan, optimize staffing and flex daily staffing, and monitor supply and demand in order to maintain service levels.
Ensures CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Provides clinical leadership to CTSs; regularly provides coaching and feedback to their team members for ongoing improvement and fosters a culture of collaboration and inclusivity.
Analyzes current procedures, bringing suggestions for improvement to the attention of the Associate Director, Clinical Services-Access Center.
Collaborates with practices and PODs to maintain connection while serving as a point of contact for specialty team matters.
Other related duties as assigned.
Requires sitting for extended periods of time (up to 8 hours at time). Requires continual use of fingers, writing and computer entry. Requires ability to hear normal conversation and good general near and peripheral vision.
Required:
Graduate of an accredited nursing program. Active Pennsylvania Nursing License. Active New Jersey Nursing License or ability to obtain within 90 days.
Preferred:
Bachelor’s degree in Nursing.
Minimum 3+ years recent clinical experience in a physician office, home health, critical care and/or emergency room required. Electronic Medical Record system experience required. Epic experience preferred. Previous contact center experience preferred. Previous management experience preferred. Strong business acumen. Skilled in all forms of communication. Effectively able to develop self and others. Leadership presence/EQ, presents as a composed and competent leader. Quality focused. Exudes patient and customer service focus.
Ability to work from home in accordance with the Network Work from Home Policy if needed.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
The care you trust. Now more than ever.
St. Luke's University Health Network is a nationally recognized leader in quality, safety, and patient-centered care. In a recent study conducted by the U.S. Department of Health and Human Services, St. Luke's earned the highest quality score among the nation's top three recognized high-performing health systems. This achievement reflects our relentless focus on clinical excellence, innovation, and delivering exceptional outcomes for our patients. Guided by our mission to improve our communities’ overall health, St. Luke's continues to set the standard for high-quality health care and trusted service across the region.✨
Offices: 801 Ostrum Street, Bethlehem, PA 18015, US · 1872 St Luke's Blvd, Easton, Pennsylvania 18045, US · 1021 Park Avenue, Quakertown, PA 18951, US · 1736 Hamilton Street, Allentown, PA 18103, US · 360 West Ruddle Street, Coaldale, PA 18218, US
There are currently 445 open management & leadership positions in Allentown, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include LG&E and KU Energy LLC, Lehigh Valley Health Network, St. Luke's University Health Network, Thermo Fisher Scientific, Sharp Services, among others. Browse the listings above to see every active employer.
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