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Skills: Customer Service, Time Management, ERP Software, Microsoft Excel, Microsoft Office Suite
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Full-time
associate degree
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Incentive Plans
Posted 33d ago
~40 hrs/week
Responsibilities
Manage the full life cycle of architectural metals projects from pre-award to execution and post-award activities. Ensure timely client communication, maintain project margins, and coordinate order processing and logistics.
Requirements
Requires an associate degree or 5+ years of project management experience, preferably within a manufacturing or commercial construction environment. Must be proficient in ERP software and Microsoft Excel with the ability to read fabrication drawings.
Full job description
Apogee Architectural Metals
Position Summary
The Project Manager for Client Services is responsible for managing assigned projects from pre-award through full life cycle, execution of scope commitments, post-award activities, providing timely client service communication both verbal and written to stakeholders and is to follow project specific sold margins and processes. Projects may have multiple Architectural Metals series products from different locations ranging from small to large in scale with low to high-risk commitments.
Key Responsibilities
Customer Service
Customer focused, prioritizing client needs and understanding their preferences, providing a personalized and memorable experience.
Actively listen, resolving client problems by taking ownership and following up through completion.
Understand client/project needs and explain requirements/ solutions needed.
Create meaningful interactions that solve problems, build trust and forge lasting client relationships.
Provide concise and actionable information to internal and external clients.
Proactive in reaching out to clients concerning issues i.e. backorders, schedule moves, upcoming approvals.
Order Planning / Processing
Review purchase orders to estimates, ensuring all information is executable and accurate.
Coordinate and track requests for information (RFI’s) as required to maintain completeness and accuracy of project information.
Coordinate and track project scope alternates through change orders to ensure material and services provided are billable and collectable.
Coordinate completion of all Architectural Metals order processing milestones to ensure on time completion of orders.
Produce and understand schedule of values as required.
Load Planning / Logistics
Assist manufacturing and shipping as needed.
Provide verbal or written correspondence of all schedule revisions and back orders to client.
Develop material and delivery sequence if required to meet client expectations.
Compliance/Process/Procedures
Maintain order files per established guidelines and naming structures.
Follow Architectural Metals process and procedures to ensure compliance with established company policies.
Experience & Skills
Education:
Associate degree and/or 5+ years project management experience.
5+ years’ industry experience is preferred.
Experience:
Experience in managing projects in a manufacturing environment is preferred
Continuous Improvement (CI) Training is a plus.
Commercial Construction experience is a plus.
Resolving client concerns.
Required Skills:
Customer service skills.
Time Management.
Thorough knowledge of ERP software.
Microsoft Office Suit (Outlook, Power Point, Word, Excel, Teams) with high emphasis on Excel.
Good verbal and written communication skills, active listener
Ability to work independently and as part of a team.
Communicates information that is accurate, objective, and fact-based.
Negotiation skills.
Conflict management skills.
Problem solving skills.
Ability to develop project specific timelines showing milestones needed to meet client expectations.
Ability to develop project specific tasks to include plans to eliminate potential risks.
Ability to read shop and fabrication drawings.
Knowledge of product testing and performance requirements.
Work Environment/Travel Requirements
Occasional travel related to other sites / corporate / project sites – Less than 25%.
Physical Requirements
Ability to work in both office and manufacturing environments.
Lift up to 10 lbs.
This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Trusted relationships. Enduring quality. Financial and operational strength. Creating Peak Value in everything we do.
Industry
Wholesale Building Materials
Company size
5,001-10,000 employees
Founded
1949
Headquarters
Minneapolis, MN
LinkedIn followers
9,452
By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value.
Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects.
We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.
Apogee’s portfolio of industry leading brands includes:
Alumicor - www.alumicor.com
EFCO - www.efcocorp.com
Harmon, Inc. - www.harmoninc.com
Linetec - www.linetec.com
Tru Vue - www.tru-vue.com
Tubelite - www.tubeliteinc.com
Viracon - www.viracon.com
Wausau Window and Wall Systems - www.wausauwindow.com
Offices: 4400 West 78th Street, Suite 520, Minneapolis, MN 55435, US
How much do Management & Leadership jobs in Wisconsin pay?
Based on 2244 listings with disclosed salaries, most management & leadership jobs in Wisconsin pay between $60k–$149k per year. Individual offers vary with seniority, company size, and specialization.
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