Overview UW Credit Union is looking for someone who can keep our Member Service Operations Team product enhancements moving; removing roadblocks, sharpening our Agile practices, and making sure the work that supports our…
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Job Description ABOUT THE JOB You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
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$70k–$77k/yr
Full-time
bachelor degree, professional certificate
Annual Paid Time Off, Paid Caregiver Leave, Paid New Child Parental Leave, Paid Volunteer Time, Paid Holidays, 401k Company Match
Posted 30d ago
Apply by Jul 9
~40 hrs/week
Responsibilities
Facilitate Scrum ceremonies and coach the Member Service Operations team to improve Agile maturity and delivery. Coordinate cross-functional efforts between IT, Risk, and Compliance while managing the enhancement pipeline and release cycles.
Requirements
Requires a Bachelor's degree or equivalent experience and a mandatory Scrum Master certification. Candidates need 4-5 years of experience in Agile delivery and proficiency with Azure DevOps.
Full job description
Overview
UW Credit Union is looking for someone who can keep our Member Service Operations Team product enhancements moving; removing roadblocks, sharpening our Agile practices, and making sure the work that supports our members' day-to-day banking experience gets delivered well, in a highly regulated financial services environment. And this isn't just a process role; it's a people role.
The Member Service Operations Agile Delivery Coordinator plays a critical role in delivering product enhancements that improve the employee and member experience. Working in partnership with teams across the enterprise, this position supports the planning, coordination, and execution of product changes while helping maintain a structured release management process that ensures enhancements are well planned, tested, communicated, and implemented. Serving as a Scrum Master for MSO product teams, this role also helps strengthen Agile practices by facilitating team events, coaching team members, and fostering continuous improvement. We're looking for someone who can build strong relationships, communicate effectively across teams, manage dependencies, drive work to successful outcomes and create alignment while helping others grow. This is an opportunity to make a meaningful impact by improving how we deliver solutions, support our teams, and serve our members. If you lead with empathy, value partnership, and enjoy bringing people together to solve problems, we'd love to talk with you!
Responsibilities
Scrum Facilitation & Mentorship (30%): Facilitate all core Scrum ceremonies (Sprint Planning, Standups, Refinement, Reviews, and Retrospectives). Coach and mentor the MSO team to develop deep Scrum expertise and Agile maturity while modeling inclusive leadership.
Workflow Management & Analysis (35%): Administer work management platforms (Azure DevOps/Microsoft Planner) to ensure end-to-end traceability. Track, analyze, and report on team metrics (velocity, flow, predictability) and roadmap progress to support data-driven decision-making.
Cross-Functional Coordination (25%): Serve as a high-level liaison between MSO and IT, Risk, Compliance, and QA. Represent MSO in Change Advisory Board (CAB) meetings and coordinate end-to-end release management, including UAT cycles and delivery communications.
Continuous Growth (10%): Lead without direct authority as a servant leader and collaborative partner. Lead change initiatives and model adaptability as MSO’s product portfolio evolves.
Qualifications
Education & Experience
Bachelor’s Degree in Business Administration, Information Systems, Computer Science, or a relevant discipline. (Relevant work experience may be considered in lieu of a degree).
Scrum Master certification (CSM, SAFe Scrum Master, or equivalent) is required. SAFe Agilist (SA) or Advanced Scrum Master (SASM) is preferred.
4-5 years of experience in a Scrum Master or Agile Delivery role supporting technology or product teams.
2-3 years of proficiency in Azure DevOps (ADO) or similar platforms, including dashboard construction.
2-3 years of experience facilitating Agile delivery and cross-functional project coordination.
Experience in financial services or a regulated industry is preferred.
Skills
Exceptional verbal and written communication skills with the ability to convey complex info to all levels; skilled in leading through influence and trust; strong organizational skills for managing concurrent workstreams.
Working at UW Credit Union
Why work for UW Credit Union?
Join one of Wisconsin’s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive:
21.5+ days annual paid time off (4+ weeks)
2 weeks paid caregiver leave
2.5 weeks paid new child parental leave
2 days paid volunteer time
11 paid holidays (includes your birthday!)
401k company match of up to 5%, plus approximately 4% discretionary match
Variable bonus reward
Competitive Medical, Dental and Vision plans, including domestic partner eligibility
Discounted bus pass and bublr membership
Employee Assistance Program
And more!
All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category.
UW Credit Union prides itself on being a financial institution that makes a positive difference with our members and within our communities. Because humanity resides at the heart of everything we do, we've dedicated ourselves to putting our members’ best interest first. Our members know they can count on us to do the right thing—each and every day.
Because we hold ourselves to the highest standard, we start with hiring the best. We seek out passionate individuals who share our core values of service, quality, and respect. Our organizational culture is one of compassion and teamwork, a key reason why we’ve been awarded Madison Magazine's Best Places to Work. In addition to a competitive benefits package, employees also enjoy a:
• Friendly, collaborative and casual working environment.
• Healthy balance between work and home life.
• Professional development opportunities.
UW Credit Union is an equal opportunity and affirmative action employer.
Offices: 8033 Excelsior Dr, Madison, Wisconsin 53717, US
How much do Management & Leadership jobs in Wisconsin pay?
Based on 2255 listings with disclosed salaries, most management & leadership jobs in Wisconsin pay between $60k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Wisconsin right now?
There are currently 10,441 open management & leadership positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Kroger, Universities of Wisconsin, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Wisconsin?
Yes — 1583 of the 10441 open management & leadership positions offer remote or hybrid work (443 remote, 1140 hybrid).
How do I apply for Management & Leadership jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.