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Senior Property Manager

Reports to: VP, Property Management

Location: Speed Bay Warehouse Solutions – Charlotte, North Carolina
Schedule: Full-time, Exempt, Hybrid

Overview

Speed Bay Warehouse Solutions is a vertically integrated real estate investment and management platform focused on acquiring and operating shallow bay, multi-tenant light industrial assets in prime infill markets throughout the U.S. Sponsored by the founders of Black Creek Group—whose 30-year track record includes over $25 billion in real estate transactions—the firm is led by a seasoned executive team with extensive real estate industry experience and deep expertise investing in and managing multi-tenant light industrial properties. Speed Bay is building a national portfolio designed to deliver durable, long-term value through disciplined acquisitions, operational excellence, and technology-enabled performance.

This is an exciting opportunity to join an emerging commercial real estate operating platform focused on acquiring and managing multi-tenant light industrial shallow bay properties in key metropolitan areas across the US.

About the Role

The Senior Property Manager provides strategic and hands-on leadership for a regional portfolio of shallow bay, multi-tenant industrial properties, ensuring efficient day-to-day operations, high-quality tenant service, and timely financial and operational reporting. This role oversees and mentors Property Managers and support staff while remaining directly involved in core property management functions when necessary due to vacancies, transitions, or portfolio growth.

The position is integral to achieving operational excellence, supporting disciplined acquisitions, and contributing to the long-term value creation of Speed Bay’s national portfolio through proactive management and technology-enabled practices.

Key Responsibilities

Portfolio and Team Leadership

• Oversee a portfolio of multi-tenant industrial properties, setting performance expectations and standards for operations, tenant service, and financial results.
• Lead, mentor, and develop a team that may include Property Managers, Assistant Property Managers, and coordinators, providing guidance, performance feedback, and training.
• Step in to perform full-cycle property management duties (tenant communications, vendor coordination, budgeting, reporting, inspections, and collections) when roles are vacant, during transitions, or as the portfolio scales.
• Assist with workload balancing and resource planning as new assets are acquired and as the regional team grows.

Operations and Tenant Relations

• Manage and supervise day-to-day operations for assigned properties in accordance with established policies, management agreements, and business plans.
• Ensure delivery of first-class customer service to tenants by promptly resolving facility issues, addressing concerns, and driving tenant satisfaction throughout the lease lifecycle.
• Build strong relationships with local brokers, managers, and vendors to support leasing, renewals, and smooth property operations.
• Visit properties regularly to monitor asset performance, conduct inspections, and ensure issues are identified and addressed quickly.
• Respond to operational property needs, including off-hours maintenance requests and emergencies as necessary.

Financial Management and Reporting

• Lead preparation of annual property business plans and operating budgets for the regional portfolio; track variances and oversee ongoing operations analysis.
• Oversee monthly rent collection, invoicing, and reporting, ensuring accurate billings against rent rolls and adherence to lease terms.
• Review and approve operating expenses, capital expenditures, and vendor contracts in alignment with budget, ownership and investment objectives.
• Attend weekly asset management meetings, providing portfolio-level status updates, key performance insights, and risk/opportunity assessments.
• Complete and review quarterly asset reports and support presentations to the Investment Committee, providing property-level and regional perspectives.

Capital Projects, TI, and Vendor Management

• Develop and manage scopes of work for vendor bidding, project oversight, and property service delivery, ensuring quality, cost effectiveness, and compliance.
• Collaborate with our Asset Managers and Construction Management team on tenant improvements and capital projects; coordinate compliance with local codes, work letters, and lease agreements, acting as the liaison between tenants, contractors, and internal stakeholders.
• Make recommendations and oversee execution of major operational decisions (renovations, maintenance scheduling, vendor selection, and service levels) for each asset.

Acquisitions Support and Compliance

• Collaborate with acquisition and executive teams on operational vetting of new properties, including site walks, operating and capital expense reviews, and transition planning.
• Lead operational onboarding of newly acquired assets into the regional portfolio, ensuring smooth transitions for tenants, vendors, and internal systems.
• Maintain proficiency in property management technology (e.g., Yardi), Microsoft Office Suite, and other management tools necessary for operations and reporting (Asana, SharePoint/OneDrive).
• Ensure compliance with company and legal standards for operational reporting, customer service, safety practices, insurance and regulatory requirements at each property.

Qualifications

• Bachelor’s degree in real estate, business, finance, or related discipline preferred.
• 8 –12 years of progressive property management experience, with at least 3 years managing multi-tenant commercial or industrial properties; prior experience leading or mentoring a team strongly preferred.
• A valid real estate license, in good standing with the relevant state licensing authority, is required for this role.
• Demonstrated ability to operate both strategically at a portfolio level and tactically at an individual asset level, including stepping into day-to-day management when needed (i.e. player coach role).
• Strong relationship-building skills with tenants, brokers, vendors, and internal stakeholders; collaborative working style to drive cross-functional results.
• Adept analytical skills utilizing Excel, with the ability to interpret financial reports and operating data.
• Working knowledge of Yardi or similar property management software.
• Excellent written and verbal communication skills.
• Highly organized, detail-oriented, and able to manage multiple properties and initiatives under deadlines.
• Willingness to respond to operational needs, including off-hours requests, as necessary.
• Proficiency in Microsoft Office Suite.

What We Offer

• Competitive salary + bonus structure
• Benefits package including Medical, Dental, Vision and Life Insurance
• 401k Plan
• Growth opportunities within a thriving real estate company
• A collaborative and supportive work environment

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. 

The annual full-time base salary range for this role is:

$115,000 - $135,000

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and Speed Bay Senior Management approval.  Speed Bay offers PTO and paid holidays, the terms of which are set forth in the Company’s policies. All full-time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K, in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision:

Speed Bay is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal

Speed Bay does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to Speed Bay in any manner will be considered Speed Bay property, and Speed Bay will not pay a fee for any placement resulting from the receipt of an unsolicited resume.