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Full-time
associate degree
Posted 25d ago
~40 hrs/week
Responsibilities
The Operations Manager directs and coordinates Pool Maintenance Specialists to ensure efficiency and quality in repair operations. This includes managing daily workflows, administrative duties, inventory control, and maintaining customer satisfaction.
Requirements
An associate degree or equivalent industry experience is required, with a preference for three years of supervisory experience and knowledge of pool repair. Candidates must possess strong leadership skills and be physically capable of lifting 50 pounds and climbing ladders.
Full job description
Description
The Operations Manager will execute, direct, and coordinate the activities of the Pool Maintenance Specialists to ensure efficiency and quality in repair operations.
Requirements
Supervisory Responsibilities:
Hires and trains Pool Maintenance Specialists.
Provides on-going training and guidance to pool maintenance department.
Organizes, directs, and oversees the daily workflow, schedules, and assignments of pools.
Models and promotes a positive attitude and provides feedback and motivation to encourage a sense of belonging and investment in the maintenance team.
Provides constructive and timely performance evaluations.
Documents and manages disciplinary actions and assists Branch Manager with termination of employees in accordance with company policy when needed.
Duties/Responsibilities:
Administrative Duties
Collaborates with other managers, administrators, and supervisors to coordinate activities in and among departments.
Develops and implements policies, procedures, goals, and objectives for maintenance operations in collaboration with other managers.
Ensures compliance with administrative policies and procedures, safety rules, contracts, environmental policies, and government regulations as directed by the company.
Reviews and analyzes expenditures and other financial information and uses results to develop and implement plans, policies, and budgets in collaboration with other managers to meet company goals.
Manages department staff and tracks employee satisfaction, productivity, accuracy, customer feedback and attitude and counsel employees as needed to promote advancement and compliance with company policies.
Schedules and directs department meetings to facilitate proper communication and team building experiences, pass along customer praise and other feedback, communicate current issues or policy changes, provide brief training and networking experiences, and other topics as needed.
Reviews time stamps reported by all staff under supervision daily and manages overtime requests, time off requests and improper time reporting or usage.
Manages training of employees required at hiring and ongoing training required by the company related to safety, driving, company policies and administrative duties.
Manages and directs all maintenance, repair, and replacement of vehicles.
Manages lead technicians or administrators under supervision in the assistance with the operational duties below, as applicable.
Performs other administrative duties as required.
Operational Duties
Manages warehouse space allocated for the department, monthly inventory counts in the warehouse and maintenance vehicles as required by the company and check in and out of all materials by technicians.
Manages inventory ordering of chemicals and parts for scheduled jobs, confirmation of best price and vendor for purchasing, and control of inventory until checked out by technician.
Maintains knowledge of current industry standards relating to swimming pool maintenance and repair.
Ensures compliance with federal, state, local, and organizational laws, regulations, guidelines, and best practices, including those related to safety and health, as it applies to the department or work performed.
Directs dispatching and routing activities and tracks transportation vehicles to ensure compliance and efficiency.
Manages and directs lead technicians or administrative assistance as assigned to the department.
Handles communication with clients via phone, email, and text to establish new business, respond to further requests for service and to manage customer expectations, satisfaction, and concerns.
Manages customer assignment to routes, assignment and execution of part replacement or delivery, and assignment of specialty service to ensure compliance with department expectation and pricing guidelines.
Audits customer feedback, route logs and work order history to ensure that customer difficulties or problems are investigated and resolved.
Manages rescheduling of work missed due to unforeseen circumstances and covers department work in the field as needed to maintain customer satisfaction.
Regularly inspects and evaluates maintenance services to ensure quality service is being delivered.
Identifies and corrects problems and inefficiencies in maintenance service, equipment, or skills.
Periodically performs a ride along with technicians to evaluate their job and customer service competencies and skills and provide guidance as needed.
Performs other operational duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Strong supervisory and leadership skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong logistical, analytical, and problem-solving skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Associate degree in a related field, or equivalent industry work experience required.
Strong knowledge of swimming pool repair and maintenance preferred.
Three years of supervisory experience preferred.
Physical Requirements:
Prolonged periods of standing and walking.
Prolonged periods of sitting at a desk working on computers.
Must be physically able to climb ladders, bend, and crawl in awkward spaces.
At Smart Pool Services our No.1 priority is to provide the very best in customer service. We offer highly competitive pricing and free advice. With over 20 years experience in the industry
Based on 1140 listings with disclosed salaries, most logistics jobs in Florida pay between $55k–$130k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Florida right now?
There are currently 15,250 open logistics positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Florida?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Advance Auto Parts, Dollar Tree Stores, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Florida?
Yes — 524 of the 15250 open logistics positions offer remote or hybrid work (173 remote, 351 hybrid).
How do I apply for Logistics jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.