Title: Receptionist Location: New York (535 Madison Ave) BAIN CAPITAL OVERVIEW With approximately $225 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create la…
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$70k–$80k/yr
Full-time
Health Insurance, Financial Security Support, Family Needs Support, Overall Well-being Support, Discretionary Annual Bonus
Posted 26d ago
~40 hrs/week
Responsibilities
The Receptionist serves as the primary point of contact for guests and employees, managing the front desk and delivering a high-touch hospitality experience. Additionally, the role provides administrative support to investment professionals and coordinates workplace operations and facilities maintenance.
Requirements
The ideal candidate must be professional, proactive, and highly organized with the ability to thrive in a fast-paced environment. Strong interpersonal skills are required to manage guest services and collaborate with internal teams and external vendors.
Full job description
Title: Receptionist Location: New York (535 Madison Ave)
BAIN CAPITAL OVERVIEW
With approximately $225 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets. Today, our team includes 1,985+ employees in 24 offices on four continents.
We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights.
Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes.
The Receptionist is the face and heartbeat of the office, responsible for delivering an exceptional in-office experience for employees, guests, and vendors alike. This dynamic role combines reception duties with administrative support for mid-level investment professionals. This individual will sit primarily at the reception desk on the 31st floor at 535 Madison, while occasionally providing backup coverage for the 29th floor reception area. The ideal candidate is warm, proactive, professional, highly organized, and thrives in a fast-paced, collaborative environment.
KEY RESPONSIBILITIES
Reception and Guest Services
Greet and welcome employees, visitors, clients, and vendors with warmth, professionalism, and attentiveness
Deliver a high-touch hospitality experience, including offering beverages, managing coat/bag storage, and setting up the guests accordingly
Manage the front desk area, ensuring it is clean, organized, and reflective of the firm’s standards
Answer and direct phone calls and emails promptly and professionally
Manage visitor preclearance requests for guests and employees
Monitor and update internal preclearance application and calendars
Manage incoming and outgoing mail, packages, and courier services
Provide coverage across all reception areas as needed to ensure consistent service levels
Workplace Operations
Assist with scheduling conference rooms and booking office space.
Communicate with Facilities and IT teams to report and resolve issues (maintenance, AV support, etc.).
Provide ad hoc support to other teams when required.
Support day-to-day office operations to ensure a seamless work environment.
Support Facilities with general maintenance and cleanliness of all spaces (private offices, workstations, conference rooms, pantries, huddles room, phone rooms, wellness rooms, etc.).
Partner with vendors (cleaning, food & beverage, plants/greenery, etc.) to ensure consistent service levels.
Coordinate workplace-related services such as catering, special events, and meetings.
Collaborate with Facilities, IT and onsite Business Units to support new hire onboarding, seating assignments/hoteling, and office moves.
Compensation:
Expected Annual Base Salary $70,000-$80,000
Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance. Bain Capital offers a competitive benefits package designed to support employees’ health, financial security, family needs, and overall well-being.
Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Founded in 1984, Bain Capital is one of the world’s leading private investment firms. We are committed to creating lasting impact for our investors, teams, businesses, and the communities in which we live.
As a private partnership, we lead with conviction and a culture of collaboration, advantages that enable us to innovate investment approaches, unlock opportunities, and create exceptional outcomes. Our global platform invests across five focus areas: Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. In these focus areas, we bring deep sector expertise and wide-ranging capabilities.
We have 24 offices on four continents, more than 1,950 employees, and approximately $225 billion in assets under management. To learn more, visit www.baincapital.com. Follow @BainCapital on LinkedIn and X (Twitter).
Offices: 200 Clarendon Street, Boston, MA 02116, US · 590 Madison Avenue, 42nd Floor, New York, NY 10022, US
How many Hospitality jobs are open in New York, NY right now?
There are currently 5,133 open hospitality positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in New York, NY?
Companies currently hiring include Compass Group, Domino's, Starbucks, Tao Group Hospitality, Union Square Hospitality Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in New York, NY?
Yes — 326 of the 5133 open hospitality positions offer remote or hybrid work (127 remote, 199 hybrid).
How do I apply for Hospitality jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.