New York, New York, United States · On-site
$30/hr–$39/hr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Customer Service, Phone Etiquette, Multitasking, Problem Solving, Hospitality Management
New York, New York, United States · On-site
About Us HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to our growing portfolio of distinguished properties. Located in the heart of Midtown, the Courtyard is perfectly situated t…
Skills: Hotel Operations, Facilities Management, Guest Service Standards, HVAC Knowledge, Plumbing Knowledge
New York, New York, United States · On-site
$100/hr–$3k
Professional Dog Sitter & Dog Walker— Queens / NYC Area Do you love dogs and enjoy working independently? The Comforted Canine is looking for reliable, responsible dog lovers to provide in-home dog sitting visits and dog…
Skills: Dog Care, Pet Sitting, Dog Walking, Medication Administration, Written Communication
New York, New York, United States · On-site
$17/hr–$18/hr
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Skills: Customer Service, Food Handling, Cash Handling, Safety Standards, Fast Food Operations
New York, New York, United States · On-site
$96k–$120k/yr
LOCATION: Manhattan - Paramount Plaza - 1633 Broadway New York, 10019 SALARY RANGE FOR SERVICE MANAGER II: $96,200-$120,200 annual base salary The base salary or hourly wage range for this role will vary based on multipl…
Skills: Team Leadership, Guest Experience Management, Staff Training, Performance Coaching, Labor Cost Management
New York, New York, United States · On-site
$96k–$120k/yr
LOCATION: The Brook, 567 Fulton St #19G, Brooklyn, NY 11201, USA SALARY RANGE FOR SERVICE MANAGER II: $96,200-$120,200 annual base salary The base salary or hourly wage range for this role will vary based on multiple fac…
Skills: Restaurant Management, Team Leadership, Staff Training, Performance Monitoring, Labor Cost Management
New York, New York, United States · On-site
$79k–$106k/yr
LOCATION: Manhattan - Paramount Plaza - 1633 Broadway New York, 10019 SALARY RANGE FOR SERVICE MANAGER I: $79,300-$106,000 annual base salary The base salary or hourly wage range for this role will vary based on multiple…
Skills: Restaurant Management, Team Leadership, Staff Training, Performance Monitoring, Guest Experience Management
New York, New York, United States · On-site
$79k–$106k/yr
LOCATION: The Brook, 567 Fulton St #19G, Brooklyn, NY 11201, USA SALARY RANGE FOR SERVICE MANAGER I: $79,300-$106,000 annual base salary The base salary or hourly wage range for this role will vary based on multiple fact…
Skills: Restaurant Management, Team Leadership, Staff Training, Performance Monitoring, Guest Experience Management
New York, New York, United States · On-site
Part-time team members who meet the requirements are eligible for: State Applicable Time OffPet Insurance401(k) Retirement Program with Employer MatchEmployee Assistance ProgramTAO Savings MarketplaceEmployee Discounts a…
Skills: Beverage Preparation, Customer Service, POS System, Cash Handling, Classic Cocktails
New York, New York, United States · On-site
Description JOB OVERVIEW Key Holders work with the team to ensure smooth operation of the Bakery and provide outstanding customer service and experience. The Key Holders hold a set of keys to the bakery and the alarm cod…
Skills: Customer Service, Bakery Operations, Inventory Management, Communication Skills, Problem Solving
New York, New York, United States · On-site
$17/hr–$24/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cosmetics Sales, Customer Service, Beauty Consultation, Makeup Application, Skincare Recommendations
New York, New York, United States · On-site
$35/hr–$45/hr
JOB SUMMARY Responsible for the supervision of all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Re…
Skills: Guest Services, Staff Supervision, Customer Relationship Management, Operational Management, Conflict Resolution
New York, New York, United States · On-site
$19/hr–$19/hr
Description JOB OVERVIEW Key Holders work with the team to ensure smooth operation of the Bakery and provide outstanding customer service and experience. The Key Holders hold a set of keys to the bakery and the alarm cod…
Skills: Customer Service, Store Opening and Closing, Inventory Management, Food Preparation, Communication Skills
New York, New York, United States · On-site
$75k–$85k/yr
Tao Group Hospitality offers competitive benefits for all full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary I…
Skills: Culinary Management, Team Leadership, Menu Planning, Inventory Management, Purchasing
New York, New York, United States · On-site
$70k–$80k/yr
Tao Group Hospitality offers competitive benefits for all full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary I…
Skills: Culinary Management, Team Leadership, Menu Planning, Inventory Management, Payroll Processing
New York, New York, United States · On-site
$22/hr
Run the Heart of School Meals ? Become a Kitchen Manager!Are you ready to lead a team, run a kitchen, and feed hundreds of students every day? As a Kitchen Manager, you?ll take ownership of daily operations in a school c…
Skills: Kitchen Management, Staff Supervision, Food Safety, Inventory Management, HACCP Compliance
New York, New York, United States · On-site
$17/hr
Serve Up Something Meaningful ? Join Us as a Food Service Worker!Looking for a steady, full-time job where you can make a difference every day? As a Food Service Worker, you?ll help prepare and serve meals to students an…
Skills: Food Preparation, Meal Service, Kitchen Sanitation, Inventory Management, Food Safety Standards
New York, New York, United States · Hybrid
$80k–$88k/yr
This role is subject to a flexible hybrid work arrangement requiring a minimum of 1-2 pre-determined days per week in our mid-town office. SUMMARY The Senior Meeting Planner manages all aspects of CRF’s small-to-mi…
Skills: Meeting Planning, Budgeting, Vendor Management, Contract Negotiation, Logistics Management
New York, New York, United States · On-site
Company Description Job Description Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing …
Skills: Sales, Communication, Customer Service, Logistics Management, Scheduling
New York, New York, United States · On-site
$80k–$85k/yr
Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are prof…
Skills: Recipe Development, Fermentation Processes, Beef Dry-Aging, Fine Dining, Vendor Management
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Responsible for managing incoming calls to sell hotel services and coordinate reservations for rooms, spa, and dining. Acts as the primary communication link between guests and hotel departments to ensure service standards are met.
Requires an experienced customer service professional with excellent communication skills and a positive attitude. Must have a flexible schedule to work all shifts, including weekends and holidays, and possess solid food and beverage knowledge.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
We are New York’s Luxury Lifestyle Icon.
To inspire meaningful connections…
To curate exceptional experiences…
To deliver passionate service…
…with kindness, care and a commitment to excellence
Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.
To Enrich the Lives of Employees, Guests and the Community around us
We think differently
We are client obsessed
We have passion
We own it
We truly care about each other
We have integrity
The Four Seasons Hotel New York Downtown is looking for a Substitute Core Agent who share a passion for excellence and who infuse enthusiasm into everything they do. Our Substitute Core Agent have the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels. This position reports to the Core Manager. Work authorization for the location is required.
This position reports to the Core Manager. Work authorization for the location is required.
Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Substitute Core Agent, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.
In this position you will report to the Core Manager.
Work authorization for the location is required.
Forbes 5 Stars Hotel & 5 Stars Spa
Forbes employee of the year 2020
AAA 5 Diamonds
Virtuoso Best New Comer 2017
You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.
Substitute Core Agent is responsible for: selling the hotel and providing information to prospective guests, capturing sales from the incoming calls and coordinating details of reservations for all Hotel Rooms, Spa, Restaurant/Bar, Room Service.
•Ensure our guests are well looked after from the start
•Ensure that all communication channels operate flawlessly, including the hotel’s phone and paging system
•Provide general information about the hotel and assist callers as well as respond to emergencies by connecting to the appropriate individuals by phone or radio
•Act as the friendly and courteous voice of Room Service and Housekeeping Team
•Act as an authority on all available food menus, including daily specials, alternative cuisine and all beverage lists
•Make recommendations to accommodate guests’ preferences and dietary restrictions
•Oversee the entire sequence of service ensuring guest accommodations, calls and food and beverage orders and housekeeping requests are correctly processed and carried out within the stated delivery time according to Four Seasons Standards.
We are looking for an individual who poses an affinity for guest service! You will be an experienced customer service professional with excellent phone skills, ability to multitask, problem solve and have a passion for service and hospitality. You will be a willing team player, comfortable with computer systems as well as communicating over the telephone.
We are looking for candidates who have excellent personal presentation and interpersonal skills. The ideal candidate will also have a pleasant voice and a positive attitude.
This position involves a heavy volume of guest contact and fluency in reading, writing, and spoken English is required. The ability to assume responsibility of the department in absence of a manager is essential. The ideal candidate will also have solid food and beverage knowledge. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
What to Expect: You Will…
Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Learn more about what it is like to work at Four Seasons – visit us:
https://careers.fourseasons.com/us/en/
http://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://twitter.com/fsnydowntown
https://www.facebook.com/FourSeasonsHotelNewYorkDowntown
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
We look forward to receiving your application.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Hourly Rate of pay Range- $30-$39
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migratedfiles/employers/posterscreenreaderoptimized.pdfFour Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com.
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There are currently 5,101 open hospitality positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
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Yes — 329 of the 5101 open hospitality positions offer remote or hybrid work (127 remote, 202 hybrid).
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