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Part-time
Quarterly Bonus, Flexible Scheduling, Paid Time Off, Hotel Discounts, Free Room Nights, Mentorship
Posted 14d ago
~40 hrs/week
Responsibilities
Perform front desk duties including guest check-in/out and cash handling while auditing previous day receipts for accuracy. Ensure guest safety and security during overnight hours and provide exceptional customer service.
Requirements
Must be able to communicate clearly in English and work independently as the sole team member on property. Requires the ability to handle money, follow hotel policies, and maintain a professional, hospitable environment.
Full job description
Property Location:
Drury Plaza Hotel - 140 Jake Thomas Road , Pigeon Forge, Tennessee 37863
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Requires thoroughknowledge of Drury Hotels’ policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At somelocations, may be the only team member on property during work shift.
Rise. Shine. Work Happy.
Hiring Immediately!
Related keywords
Night AuditorHospitalityFront DeskGuest ServicesAudit ReportsHotel ManagementCustomer ExperienceCashieringSafety and SecurityPigeon Forge
Drury Hotels is 100% family-owned with more than 150 hotels in 30 states. Enjoy exceptional service, comfort, and value.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1973
Headquarters
St Louis, Missouri
LinkedIn followers
29,188
Founded in 1973, Drury Hotels Company, LLC, is a Missouri-based family-owned and operated hospitality company. Travel Happy® with more than 150 hotels across 30 states with exceptional service, comfort, and value.
Whether guests are traveling for business or leisure, they can always expect free best-in-class amenities, including hot breakfast, dinnertime snacks & drinks at 5:30 Kickback®, Wi-Fi, on-site fitness centers, refreshing pools and spas, and more.
Looking to host a corporate meeting or event? We specialize in hosting small to midsize meetings and trainings with our flexible event space. With our Meetings with More program, you enjoy no food & beverage minimums, free Wi-Fi for all attendees, and flexible rescheduling options. Learn more at druryhotels.com/meetings.
We proudly employ over 6,100 dedicated Team Members who are passionate about delivering exceptional service. Thanks to our team, we have received numerous accolades such as Forbes Best Customer Service and J.D. Power’s “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains.” These awards reflect our team's unwavering commitment to guest satisfaction.
Interested in joining our family? If you are passionate about taking care of others and seeking a career instead of a job, then Drury Hotels might be right for you. Join our team and Grow Happy®.
Start your career search now at jobs.druryhotels.com.
Learn more about us at druryhotels.com/about.
Offices: 13075 Manchester Rd, Suite 100, St Louis, Missouri 63131, US
Based on 306 listings with disclosed salaries, most hospitality jobs in Tennessee pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Tennessee right now?
There are currently 7,460 open hospitality positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Tennessee?
Companies currently hiring include Domino's, Compass Group, Starbucks, Marriott International Hotels, Inc., Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Tennessee?
Yes — 98 of the 7460 open hospitality positions offer remote or hybrid work (48 remote, 50 hybrid).
How do I apply for Hospitality jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.