Who we are AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growin…
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Hatfield & McCoy - Call Center & Box Office Attendant
Pigeon Forge, Tennessee, United States · On-site
Entry level
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Pigeon Forge, Tennessee, United States · On-site
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Flexible Paid Time Off, Complimentary And Discounted Stays
Posted 2h ago
~40 hrs/week
Responsibilities
The Maintenance Agent is responsible for ensuring property maintenance meets company and legal standards through troubleshooting and general home improvements. Duties include repairing furniture, unclogging drains, documenting work in a task management system, and assisting with new property onboarding.
Requirements
Candidates must have 2-3 years of experience in property, hotel, or apartment maintenance with knowledge of electrical, plumbing, and HVAC systems. A valid driver's license, automobile insurance, and personal tools are required, along with the ability to work a flexible schedule including weekends.
Full job description
Who we are
AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.
What we are looking for
AvantStay is looking for an experienced Maintenance Agent who will be responsible for ensuring that the property maintenance meets the company standards and those set by law. You will help troubleshoot basic to intermediate issues at our properties, fix inadequate parts of homes to make them functional, as well as conduct general home improvement tasks.
The Maintenance Agent will inspect properties and the grounds for safety and cleanliness, and occasionally recommend and work with outside contractors as needed. The requirements for this position include a minimum of 2-3 years of experience in general property maintenance. A current driver's license and proof of automobile insurance are also required.
Must reside within a short drive of our properties in the designated area.
What you’ll do
You will be responsible for the following duties and responsibilities, which may not be an exhaustive list:
Partner with local hospitality & maintenance teams to complete maintenance requests
Perform maintenance to our properties such as repairing furniture, unclogging drains, painting, and replacing broken items
Prioritize and proactively resolve maintenance issues for guest arrival homes
Thoroughly document all maintenance and billing details in our task management system
Maintain organization and upkeep of supplies in storage such as tools, extra furniture and lamps, space heaters, and fans
Assist in the onboarding of new properties, performing general maintenance/touchups, and installing basic security components (doorbells, cameras, etc)
Move heavy objects and be on your feet for prolonged periods of time
Requirements
2-3 years of experience in property management, hotel, or apartment complex maintenance
Prior experience conducting home maintenance
Understanding of all home upkeep tasks and knowledge of electrical, plumbing, pool, HVAC and landscaping work
Troubleshooting and problem-solving skills
Willingness to do what it takes for us to reach our goals
Love of handy work
Great communication skills and the ability to think on your feet
A perfectionist attitude and an obsession over all the details
Tech savviness to troubleshoot home technology issues and comfort navigating apps to document work via smartphone
Ability to lift heavy objects
Ability to be self-sufficient and independently complete jobs
Must provide your own tools
Must be able to access the market by vehicle (SUV or truck) in 20-30 minutes
Must have the ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
Business needs dictate hands-on, in-market presence.
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement
When you join AvantStay
You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
AvantStay, elevating group travel with beautifully designed, tech-enabled vacation rentals.
Industry
Hospitality
Company size
501-1,000 employees
Founded
2017
Headquarters
Austin, Texas
LinkedIn followers
68,807
Total funding
$186M
AvantStay is the largest and highest-rated luxury vacation rental management company in the United States. AvantStay delivers a highly-curated experience customized to guests’ needs, using a proprietary tech suite to power bookings, seamlessly operationalize in-field and remote management, and activate authentic and elevated consumer touch points.
We've been recognized by industry leaders and press with awards such as:
• Forbes Best Vacation Rentals of 2026
• Inc 5000 Fastest Growing Companies 4 years in a row!
• Inc 5000 2021: #332 Overall
• a16z Marketplace 100: #57 Overall, #6 in Travel
• 2024 Skift Short-Term Rental Awards: Finalist for Best Luxury Vacation Rental and Best Booking Platform
• Skift's Short-Term Rental 250: #5 Vacation Home Manager
• Top 1% Market Leader in Vacation Rental Management by Comparent
• International Hospitality Institute's 100 Most Influential People in Global Hospitality and Travel for 2023: Sean Breuner & Reuben Doetsch
• Built in LA Best Places to Work 2022: #59 Midsized Companies
• Best Startup US: 101 Top CEOs in Hospitality
Offices: 9901 Brodie Ln, Suite #6012, Austin, Texas 78748, US
HospitalityTechnologyOperationsBrandand Real EstateHospitalityTourismTravel
How many Hospitality jobs are open in Pigeon Forge, TN right now?
There are currently 206 open hospitality positions in Pigeon Forge, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Pigeon Forge, TN?
Companies currently hiring include The Dollywood Company, Smoky Mountain Resorts, World Choice Investments, LLC dba: Dolly Parton's Stampede & Pirates Voyage, Drury Hotels, FACE, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Pigeon Forge, TN?
Yes — 1 of the 206 open hospitality positions offer remote or hybrid work (1 remote, 0 hybrid).
How do I apply for Hospitality jobs in Pigeon Forge, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.