Attractions Team Member A - Dollywood Theme Park - Full Time Seasonal
Pigeon Forge, Tennessee, United States · On-site
Entry level
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Pigeon Forge, Tennessee, United States · On-site
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Facilities Technician II - Dollywood's DreamMore Resort & Spa - Full Time Year Round
Pigeon Forge, Tennessee, United States · On-site
Mid level
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Culinary Multi Unit Lead - Dollywood Theme Park - Full Time Year Round
Pigeon Forge, Tennessee, United States · On-site
Mid level
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Security Guard
Pigeon Forge, Tennessee, United States · On-site
Entry level
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Security Officer - Level III - Dollywood Theme Park - Full-Time Seasonal
Pigeon Forge, Tennessee, United States · On-site
Mid level
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Security Officer I - Entry Screener - Dollywood Theme Park - Full Time Seasonal
Pigeon Forge, Tennessee, United States · On-site
Entry level
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Ride Maintenance
Pigeon Forge, Tennessee, United States · On-site
Mid level
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Attractions Team Member B - Dollywood Theme Park - Part Time Seasonal
Pigeon Forge, Tennessee, United States · On-site
Entry level
At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an Attractions Team Member B who will embody the heart and soul of our mission of creating memories worth repeating while bringing families…
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Full-time
Posted 5h ago
~40 hrs/week
Responsibilities
Responsible for the safe and efficient operation of theme park attractions, including operating ride controls and enforcing safety rules. Ensures a positive guest experience through friendly interactions and maintains the cleanliness of assigned areas.
Requirements
Candidates must meet specific age requirements based on the ride type (14, 16, or 18+) and pass a background check and drug screen. Physical ability to lift 50 lbs, climb lift hills, and work in various weather conditions is required.
Full job description
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking an Attractions Team Member A who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Attractions Team Member A will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
The Attractions Team Member A is responsible for all aspects of assigned attractions, to include safety, friendliness, cleanliness, and line speed within assigned areas.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
Operate ride controls/control panels in all weather conditions
Communicate and enforce safety rules
Steady guests while entering/exiting ride vehicles during evacuations
Inspect harness and other safety equipment prior to use
React calmly and quickly in stressful/emergency situations
Physically assist guests throughout the ride/attraction as required
Observe guest actions during ride operations to prevent safety hazards
Ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction
Complete required safety paperwork daily
Initiate friendly interactions with guests
Clean ride/attraction daily as needed
Work varying hours and at different areas when needed
Learn and enforce all centralized measuring guidelines
Follow all safety standards to include reporting any violation of standards
Management reserves the right to change and/or add to these duties at any time
Education and Experience Required
Minimum of 14 years of age is required when/as:
Grouper/Greeter positions at the following rides: Thunderhead, Tennessee Tornado, FireChaser Express, Dragonflier
Minimum of 16 years of age is required when/as:
Ride Operators at rides designated as Moderate Thrill Attractions (as defined by IAAPA standards)
Grouper/Greeter positions at the following rides: Thunderhead, Tennessee Tornado, FireChaser Express, Dragonflier
Minimum of 18 years of age is required when/as:
Ride Operators at rides designated as High Thrill Attractions (as defined by IAAPA standards)
Any activity with use of a motor vehicle to include trams and shuttles
Drive vehicles operated exclusively on rails
Work on or ascend lift hills whether in training, normal operations, or evacuations
Basic computer skills
Must successfully complete a pre-employment background check and drug screen
Knowledge, Skills, and Abilities
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must have professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Must be able to effectively communicate with fellow Guests and Hosts using approved communication methods
Able to tolerate various temperatures while working indoors and outdoors
Able to meet the physical demands of the job
Able to have manual dexterity necessary to complete all job duties
Able to sit and/or stand for long/short periods
Able to operate/drive a company vehicle with valid driver’s license and insurance
Able to life 50lbs. with or without 2-person lift
Able to wear full body safety harness and climb up to a 200ft. lift in order to perform inspections, conduct ride evaluations, and host training
Able to climb evacuation steps and maintain good balance
Able to ride all rides/attractions which require a physical ride through inspection
Able to wear all PPE as required
Able to tolerate all chemicals/detergents utilized in the area
Able to be subjected to periodic random drug screening as outlined by company policy
Able to remain attentive and alert at all times
Able to memorize written safety standards and/or scripts
Able to speak clearly to include the use of P/A systems and two-way radios
Able to work outdoors in a variety of different weather elements with exposure to bees, insects, and wildlife
Physical and Cognitive Requirements
Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Related keywords
Ride ControlsIAAPA StandardsGuest HospitalitySafety InspectionsPPEEmergency EvacuationsTheme Park OperationsCrowd ControlSafety PaperworkCustomer Service
The Dollywood Company is the product of a wonderful relationship between Herschend Family Entertainment and entertainment legend Dolly Parton that dates back to 1985. Herschend Family Entertainment Corporation is the operating partner for Dolly Parton in The Dollywood Company, which owns Dollywood Parks & Resorts - Dollywood Theme Park, Dollywood's Splash Country, Dollywood's DreamMore Resort and Spa, and Dollywood's HeartSong Lodge & Resort all located in the Great Smoky Mountains in Pigeon Forge, TN.
Offices: 2525 DreamMore Way, Pigeon Forge, Tennessee 37863, US · 1210 Dollywood Resorts Blvd, Pigeon Forge, Tennessee 37863, US · 2700 Dollywood Parks Blvd, Sevierville, Tennessee 37863, US
HospitalityEntertainmentResortsTheme ParkWater ParkAttractionsand Food & BeverageResortsHospitalityAmusement Park and Arcade
How many Security & Safety jobs are open in Pigeon Forge, TN right now?
There are currently 27 open security & safety positions in Pigeon Forge, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Pigeon Forge, TN?
Companies currently hiring include The Dollywood Company, Smoky Mountain Resorts, Arrow Exterminators, Drury Hotels, Garney, among others. Browse the listings above to see every active employer.
How do I apply for Security & Safety jobs in Pigeon Forge, TN?
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