Management & Leadership Jobs in Pigeon Forge, TN (Now Hiring) — 6 open

HGV Now Offers Day One Team Member Benefits!

Join a team focused on creating unforgettable vacation experiences—while building a career you’re excited about. At Hilton Grand Vacations, you’ll be part of a global brand that values growth, teamwork, and making a real impact every day.

We’re looking for an Evening Manager to join our team at Laurel Crest and Mill Springs Lodge Resort in Pigeon Forge, TN. If you’re seeking a leadership opportunity where you can develop your skills, support a team, and take ownership of operations, this could be a great fit.

In this role, you’ll help lead evening operations across the resort, working closely with teams in inventory, maintenance, and housekeeping. You’ll also play a key role in creating a safe, positive, and welcoming environment for both guests and team members.

Extraordinary People, Exceptional Health Benefits on Day One. Health Benefits start on your first day of work with no waiting period!

• Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing?

• Lead evening/night operations to ensure a seamless, safe, and exceptional guest and owner experience.
• Serve as the central point of coordination across departments, promoting clear communication, teamwork, and operational excellence.
• Maintain a visible presence throughout the resort, engaging with guests and team members while ensuring high standards of cleanliness, safety, and service.
• Address guest concerns and service opportunities promptly, delivering effective resolutions and supporting continuous improvement.
• Support and develop team members through coaching, recognition, and adherence to brand standards and resort procedures.
• Manage incidents and emergency situations with professionalism and sound judgment.
• Partner with housekeeping and guest services to optimize inventory, especially during high occupancy periods.
• Assist with training, inspections, and ongoing quality assurance to uphold Hilton Grand Vacations’ commitment to hospitality excellence.
• Participate in team meetings and contribute to operational goals and resort performance.
• Perform other responsibilities as needed to support the success of the operation.

Qualifications -

What are we looking for?

Hilton Grand Vacations stands as a prominent name in the vacation ownership industry, driven by a firm dedication to innovation, quality, and sustained growth. Central to our company’s achievements are our Team Members.

To fulfill this role efficiently, you possess the following minimum qualifications and experience:

• High School Diploma or equivalent experience
• Strong interpersonal abilities when interacting with Team Members and Guests/Owners
• Excellent verbal and written English communication.
• Ability to motivate and mentor Team Members
• 2+ years of hospitality management/supervisor

Extraordinary People,

Exceptional Benefits on Day One

Health Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What makes Hilton Grand Vacations unique?

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.