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Top Concepts Group Sales Manager

Pigeon Forge, Tennessee, United States · On-site

Entry level

Group Sales Manager Job Summary The Smokies' most fun attractions need a Group Sales Manager who's ready to hustle! We're looking for a goal-oriented go-getter with a passion for sales, driving revenue, and creating OMG …

Skills: Sales, Prospecting, Relationship Management, CRM Management, Cold Calling

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Top Concepts Group Sales Manager

top concepts GmbH

Pigeon Forge, Tennessee, United States • On-site

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Entry level

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  • Full-time
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The Group Sales Manager is responsible for generating new business through prospecting and managing existing accounts to meet revenue goals. Key duties include handling a high volume of sales calls, coordinating site visits, and welcoming groups on-site.

Requirements

Candidates should have strong communication skills, a drive for sales, and the ability to multitask in a fast-paced environment. While 1-2 years of sales experience is preferred, a goal-oriented attitude and flexibility for after-hours work are essential.

Full job description

Group Sales Manager

Job Summary

The Smokies' most fun attractions need a Group Sales Manager who's ready to hustle! We're looking for a goal-oriented go-getter with a passion for sales, driving revenue, and creating OMG Experiences in every single interaction. If you love the thrill of closing a deal as much as you love a great guest story, this is your role. To see our brands that you'll be representing, visit our Top Concepts website!

Detail orientation and rock-solid time management are a must — you'll be juggling a high volume of revenue-generating calls every day while keeping every task, follow-up, and deal on track. Sales experience helps, but the right attitude matters more — we're ready and willing to train the right person.

This position reports directly to the Vice President of Sales.

Schedule: Full-time onsite. Because our groups come to have fun on their schedule, this role also requires availability for after-hours calls and some evenings to greet and welcome groups on-site.

What You'll Do

Group Sales

  • Meet or exceed monthly and annual revenue goals.
  • Generate new business through consistent prospecting.
  • Grow existing accounts through exceptional relationship management.
  • Respond to inquiries quickly and professionally.
  • Maintain a healthy sales pipeline and accurate CRM records
  • Partner with neighboring hotels and restaurants to create can't-miss "Group Specials"
  • Schedule and lead site visits for guests shopping for their next event destination
  • Set tasks and reminders in the CRM to follow up on final numbers, deposits, and payments
  • Stay in constant communication with group leaders throughout the sales cycle so no deal falls through the cracks
  • Book events, place ticket holds, and release them when they expire
  • Ensure groups are using and distributing our online waiver system properly
  • Alert General Managers to large groups or special requests
  • Greet and welcome groups in person, including evenings and after standard business hours as needed
  • Train Party Hosts and Managers on our Groups Process

Administrative Duties

  • Build proposal and contract templates
  • Team up with the VP of Sales on seasonal email blast promotions
  • Prepare a weekly sales report highlighting key activity
  • Verify tax-exempt status and maintain exemption paperwork
  • Attend weekly staff meetings and report on upcoming events
  • Other duties as assigned

What We're Looking For

  • Exceptional communication skills and a drive to master the art of sales
  • Confidence identifying leads and cold-calling prospects
  • 1–2 years of sales experience preferred
  • Strong multi-tasking ability
  • Highly organized and detail-oriented
  • Flexibility to work some evenings/after-hours for group greetings

Related keywords

Group SalesRevenue GrowthCRMProspectingLead GenerationCold CallingAccount ManagementEvent PlanningHospitalityTourismSales PipelineContract ManagementB2B SalesCustomer Relationship Management

About top concepts GmbH

LinkedInVisit site
Industry
Technology, Information and Internet
Company size
11-50 employees
Founded
1996
Headquarters
Hamburg

Die E-Commerce Agentur top concepts aus Hamburg berät, konzipiert und implementiert Lösungen rund um die Online-Shop Software OXID eShop sowie die Versandhandelssoftware pixi*. Daneben bietet top concepts als Certified Premium Solution- und Hosting-Partner der OXID eSales AG aus Freiburg im Breisgau, Planung, Aufbau, Betrieb und Vermarktung von Online-Shops auf Grundlage der prämierten OXID Shop-Software. Über unsere Reseller-Sparte bieten wir Unternehmen die Möglichkeit, sich gemeinsam mit uns das Potential des stark wachsenden Marktsegmentes Software as a Service (SaaS) zu erschließen. Die auf unsere Kunden zugeschnittene Beratung, unser weitgefächertes Know-How und unser Spektrum an professionellen Dienstleistungen hat uns seit unserer Gründung im Jahre 1996 zu einem der innovativsten deutschen Fullservice Internet Dienstleister gemacht.

Offices: Karnapp 25, Hamburg, 21079, DE

E-CommerceProjektmanagementOnline Agenturand E-Shop
View all jobs at top concepts GmbH

About top concepts GmbH

LinkedInVisit site
Industry
Technology, Information and Internet
Company size
11-50 employees
Founded
1996
Headquarters
Hamburg

Die E-Commerce Agentur top concepts aus Hamburg berät, konzipiert und implementiert Lösungen rund um die Online-Shop Software OXID eShop sowie die Versandhandelssoftware pixi*. Daneben bietet top concepts als Certified Premium Solution- und Hosting-Partner der OXID eSales AG aus Freiburg im Breisgau, Planung, Aufbau, Betrieb und Vermarktung von Online-Shops auf Grundlage der prämierten OXID Shop-Software. Über unsere Reseller-Sparte bieten wir Unternehmen die Möglichkeit, sich gemeinsam mit uns das Potential des stark wachsenden Marktsegmentes Software as a Service (SaaS) zu erschließen. Die auf unsere Kunden zugeschnittene Beratung, unser weitgefächertes Know-How und unser Spektrum an professionellen Dienstleistungen hat uns seit unserer Gründung im Jahre 1996 zu einem der innovativsten deutschen Fullservice Internet Dienstleister gemacht.

Offices: Karnapp 25, Hamburg, 21079, DE

E-CommerceProjektmanagementOnline Agenturand E-Shop
View all jobs at top concepts GmbH

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