Sign-On Bonus Eligible

Accounting Support Specialist

About Shanty Creek Resort

Shanty Creek Resort is committed to delivering a distinctive “Up North” experience for every guest. Our friendly, caring team provides exceptional service and genuine hospitality. We believe that honest, long-lasting relationships with our guests, employees, neighbors, and the surrounding environment are essential to sustaining and growing our business.

Position Summary

The Accounting Support Specialist provides administrative and accounting support across all areas of the Shanty Creek Resort Accounting Department. This position assists with accounts payable, accounts receivable, purchasing, financial reporting, reconciliations, month-end processes, vendor management, inventory reporting, and other general accounting functions.

The position is designed to provide flexible support based on the changing needs of the department. The Accounting Support Specialist will be cross-trained in multiple accounting functions and may provide coverage for other team members as needed. Success in this role requires strong attention to detail, organization, reliability, confidentiality, and the ability to work collaboratively with employees, managers, vendors, and resort leadership.

Essential Duties and Responsibilities

General Accounting Support

• Provide administrative and transactional support throughout the Accounting Department.

• Assist with data entry, account reconciliation, document management, record retention, and financial reporting.

• Prepare, organize, and maintain accounting records and supporting documentation.

• Assist with journal entries, account research, and correction of discrepancies.

• Support month-end and year-end closing processes.

• Assist with internal and external accounting requests, audits, and financial reviews.

• Prepare recurring and requested reports for Accounting Department leadership.

• Cross-train in departmental functions and provide coverage during employee absences, high-volume periods, or special projects.

Accounts Payable

• Review and process vendor invoices accurately and in a timely manner.

• Match invoices with purchase orders, receiving documents, and required approvals.

• Verify appropriate account coding and supporting documentation.

• Assist with weekly check runs, electronic payments, and other vendor payment processes.

• Maintain accurate vendor records and respond to vendor questions.

• Review and reconcile vendor statements.

• Research duplicate invoices, payment discrepancies, credits, and outstanding balances.

• Assist with vendor credit applications, tax documentation, and annual 1099 preparation.

Accounts Receivable

• Assist with customer invoicing, payment posting, account research, and collection follow-up.

• Maintain accurate customer and account records.

• Research payment discrepancies, unapplied payments, credits, and outstanding balances.

• Assist with reconciliation of accounts receivable and other related accounts.

• Support accounting functions related to resort operations, group business, clubs, and timeshare accounts as assigned.

Purchasing and Procurement

• Support resort-wide purchasing and procurement activities.

• Assist departments with purchase orders, vendor selection, pricing, and ordering processes.

• Obtain competitive pricing or bids when requested.

• Monitor compliance with established purchasing and purchase-order procedures.

• Maintain purchasing records, vendor documentation, and supporting approvals.

• Assist with resolving order, delivery, pricing, and invoice discrepancies.

• Coordinate with vendors and resort departments to support timely delivery of products and services.

• Assist with tracking departmental purchases, supplies, and recurring orders.

Reconciliations and Financial Reporting

• Assist with bank, credit card, payable, receivable, and general ledger reconciliations.

• Research and resolve discrepancies identified during the reconciliation process.

• Assist with timeshare payable and receivable reconciliations.

• Support the reconciliation of resort credit cards and purchasing accounts.

• Assist with preparing financial, operational, and departmental reports.

• Help maintain spreadsheets and schedules used for accounting and reporting purposes.

Inventory and Operational Accounting Support

• Assist with food and beverage, retail, fuel, and other inventory reporting and reconciliation.

• Support departments in providing accurate inventory counts and documentation.

• Assist with reviewing inventory adjustments, transfers, and discrepancies.

• Help track licenses, permits, contracts, utilities, and other recurring resort expenses.

• Assist with tax-reporting documentation and payments as directed.

• Support special accounting projects and operational initiatives.

Insurance, Incident, and Compliance Support

• Assist with maintaining insurance records, certificates, claims information, and related documentation.

• Track accident and incident reports received by the Accounting Department.

• Support communication and document collection related to insurance claims.

• Maintain confidentiality of financial, employee, vendor, and guest information.

• Follow internal controls, accounting procedures, resort policies, and applicable record-retention requirements.

Communication and Collaboration

• Communicate professionally with vendors, employees, managers, resort leadership, and outside business partners.

• Work collaboratively with departments throughout the resort to resolve accounting and purchasing questions.

• Provide responsive and service-oriented support while maintaining appropriate accounting controls.

• Communicate concerns, discrepancies, missed deadlines, or incomplete documentation to the appropriate Accounting Department leader.

• Perform other duties and accounting-support responsibilities as assigned by the Controller or designated supervisor.

Minimum Qualifications

• High school diploma or equivalent.

• Previous experience in accounting, accounts payable, accounts receivable, purchasing, bookkeeping, finance, or administrative support.

• Basic proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.

• Ability to accurately enter, review, and maintain financial information.

• Strong attention to detail and organizational skills.

• Ability to manage multiple responsibilities and meet established deadlines.

• Ability to handle confidential and sensitive information appropriately.

• Effective written and verbal communication skills.

• Ability to work independently while contributing to a collaborative team environment.

Preferred Qualifications

• Associate degree, certificate, or coursework in accounting, finance, business administration, or a related field.

• One to two years of accounting, purchasing, or bookkeeping experience.

• Experience in a resort, hospitality, timeshare, retail, or multi-department organization.

• Experience with Sage Intacct or another accounting software system.

• Intermediate Microsoft Excel skills.

• Experience with purchase orders, invoice processing, account reconciliations, and financial reporting.

Knowledge, Skills, and Abilities

• Strong attention to accuracy and detail.

• Dependable and consistent attendance.

• Strong organizational and time-management skills.

• Ability to prioritize work in a deadline-driven environment.

• Ability to identify discrepancies and assist with resolving problems.

• Ability to learn and support multiple accounting functions.

• Ability to adapt as departmental priorities and operational needs change.

• Professional judgment and respect for confidentiality.

• Commitment to teamwork, service, and the overall success of Shanty Creek Resort.