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Full-time
Posted 41d ago
~40 hrs/week
Responsibilities
The Restaurant Manager oversees daily operations to ensure customer satisfaction and profitability while managing crew schedules and inventory. They are responsible for monitoring food quality, service speed, and maintaining restaurant cleanliness and safety standards.
Requirements
Candidates must be at least 18 years old and possess a ServSafe certification. The role requires the physical ability to stand for long periods, lift up to 50 pounds, and work a flexible 40-hour weekly schedule.
Full job description
New Albany, MS
Statement of Purpose:
The Restaurant Manager is responsible for daily operations and ensures customer satisfaction while managing profitability on the shift. The Restaurant Manager will own systems such as Crew Schedules and Inventory Management.
ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Build sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution
Tracks waste levels by using established procedures and monitoring crew position procedures.
Monitors food costs to eliminate waste.
Quality
Monitors product quality during shift by talking with customers during walk-throughs.
Monitors product quality, manages crew performance, and provides feedback.
Service
Takes service times and determines efficiency.
Trains crew respond promptly to customer needs.
Trains crew in customer courtesy.
Take corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily speed of service (S.O.S.) goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Controls
Follows flowcharts to ensure crew meets prep and production goals.
Monitors inventory levels to ensure product availability.
Maintains security of cash, product, and equipment during shifts.
Follows restaurant priorities established by the General Manager.
Controls Con’t
Follows restaurant plan set by the General Manager or District Manager.
Ensure proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control.
Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Maintenance
Follows Preventative Maintenance Program.
Trains crew to maintain equipment.
Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
Use consistent practices in managing performance problems with crew.
Manages crew in a manner which maximizes retention.
Executes plan to reduce crew turnover.
Provides consistent crew communication.
Provides priorities and task assignments to crew to accomplish restaurant goals.
Creates/contributes to an atmosphere that fosters teamwork and crew member motivation.
Other
Must be at least 18 years of age
General knowledge of state and federal employment laws.
Ability to quickly become knowledgeable about and able to train others in Wendy’s systems (i.e., WeLearn, etc.) and on employee development programs
The Restaurant Manager job requires standing for extended periods without a break.
The Restaurant Manager job requires being able to meet the requirements of all subordinate positions.
Physical inspections of all areas of restaurant
Ability to work, concentrate, and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures or other elements.
Must be able to stand for prolonged periods of time.
Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling, and stooping is involved
Ability to multi-task while maintaining composure and giving sound advice and direction.
Must be able to take direction, give direction, work well in a team environment, and have a strong customer orientation focus.
Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
Flexibility to work a 40-hour work week of a variety of shifts.
Must be available to report to work promptly and regularly, and to work all day parts and days of the week.
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Industry
Restaurants
Company size
10,001+ employees
Founded
1969
Headquarters
Dublin, Ohio
LinkedIn followers
235,373
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.
*Fresh beef available in the contiguous U.S., Alaska, and Canada.
Offices: 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
Snack FoodRestaurantsRetailFood and BeverageFood Processing
Based on 250 listings with disclosed salaries, most hospitality jobs in Indiana pay between $45k–$75k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Indiana right now?
There are currently 5,999 open hospitality positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Indiana?
Companies currently hiring include Domino's, Compass Group, Starbucks, Freeland Group Restaurants, Boyd Gaming, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Indiana?
Yes — 57 of the 5999 open hospitality positions offer remote or hybrid work (40 remote, 17 hybrid).
How do I apply for Hospitality jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.