Description Our team is looking to add an energetic Front Desk Agent to join the Moxy San Diego Downtown team. As the face of the hotel, you'll create memorable first impressions by delivering a fun, authentic, and engag…
Skills: Customer service, Communication skills, Multitasking, Problem solving, Hospitality
Homewood Suites Palo Alto
Front Desk Agent (Full-Time)
Palo Alto, California, United States · On-site
$21/hr–$23/hr
Entry level
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Skills: Customer Service, Communication Skills, Problem Solving, Payment Processing, Reporting
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$71k–$75k/yr
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Universal City, California, United States · Hybrid
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Senior
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Full-time
Medical insurance, Dental insurance, Vision insurance, HSA plans, FSA plans, Dependent care FSA
Posted 10d ago
~40 hrs/week
Responsibilities
The Front Desk Agent serves as the primary point of contact for guests, managing the check-in and check-out process while delivering exceptional hospitality. They are responsible for processing payments, providing guest assistance, and preparing shift reports for the management team.
Requirements
Candidates must be highly motivated team players with strong problem-solving skills and the ability to thrive in a fast-paced environment. The role requires physical stamina for standing or walking for extended periods and flexible scheduling availability.
Full job description
Description
Our team is looking to add an energetic Front Desk Agent to join the Moxy San Diego Downtown team. As the face of the hotel, you'll create memorable first impressions by delivering a fun, authentic, and engaging guest experience while managing all aspects of the front desk. From check-in to check-out, you'll serve as a key point of contact for guests, ensuring every stay reflects Moxy's playful personality and exceptional hospitality.
To be successful in this role, you should have a positive attitude, strong communication skills, and a passion for creating genuine guest connections. You must be able to multitask, solve problems with confidence, and thrive in a fast-paced environment while maintaining professionalism and delivering service with personality.
This position may require flexible scheduling availability.
Requirements
Job Requirements:
Check-in/Check-out hotel guests
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Prepares all necessary reports during each shift for the management team
Job Qualifications:
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program:How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
Related keywords
Front DeskHospitalityGuest ExperienceCheck-inCheck-outCustomer ServicePayment ProcessingReportingHotel OperationsTeamworkProblem SolvingCommunicationE-Verify
One of the largest third-party, independent hotel management companies in the US with over 80 Branded Hotels.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1986
Headquarters
West Palm Beach, FL
LinkedIn followers
32,448
Island Hospitality Management is a nationally recognized hotel and outdoor hospitality management company with a proven track record in managing upscale extended stay, select service, and full-service hotels across major brands such as Marriott, Hilton, Hyatt, Starwood, and IHG.
In addition to our strong presence in the hotel sector, we proudly manage a growing outdoor portfolio that includes premier brands like Sun Outdoors, Yogi Bear’s Jellystone Park™ Camp-Resorts, and a variety of independent outdoor hospitality properties. This expansion reflects our commitment to delivering exceptional guest experiences across a diverse range of travel and leisure environments.
Our reputation is built on our ability to drive profitability through rigorous P&L controls and operational standards. We focus on every line item to ensure strong bottom-line performance, while never compromising on service, cleanliness, or guest satisfaction. Our ownership-minded culture emphasizes maximizing top-line revenue without sacrificing net operating income.
We are an entrepreneurial, performance-driven organization where passionate, capable individuals are empowered with the tools, guidance, and support to make a meaningful impact. Headquartered in Palm Beach, Florida, we operate properties across the United States and are proud to be one of the largest independent, third-party management companies in the industry.
Offices: 222 Lakeview Avenue, Suite 200, West Palm Beach, FL 33401, US
Hotel ManagementHealth DiagnosticsHospitalHealth CareHospitalityHotelMedical
Based on 2361 listings with disclosed salaries, most hospitality jobs in California pay between $70k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in California right now?
There are currently 26,972 open hospitality positions in California listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in California?
Companies currently hiring include Domino's, Starbucks, Compass Group, Marriott International Hotels, Inc., Mendocino Farms, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in California?
Yes — 452 of the 26972 open hospitality positions offer remote or hybrid work (213 remote, 239 hybrid).
How do I apply for Hospitality jobs in California?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.