Home Health Case Manager | Full-Time

All Heart Home Care | Nashville Area

All Heart Home Care is seeking an experienced and compassionate to join our team as a Home Health Case Manager. This full-time position offers the opportunity to make a meaningful impact by coordinating and managing patient care from admission through discharge while helping patients maintain their independence in the comfort of their own homes.

Key Responsibilities

• Prepare and manage PCC recertification and discharge (DC) forms
• Prepare for and conduct PCC patient discussions; attach all required documentation to patient charts
• Enter and process physician and nurse practitioner (MD/NP) orders
• Communicate with clinicians and coordinate patient tests, treatments, and ongoing care
• Collaborate with clinicians on discharge planning and care transitions
• Process back-office discharges, including early discharges due to insurance requirements, and maintain scheduling calendars accordingly
• Order patient supplies and maintain stock room inventory
• Prepare and manage car stock for newly hired clinical staff
• Add and maintain new physician records within company systems
• Handle incoming clinical calls from patients, families, physicians, and other healthcare providers
• Conduct patient visits as needed to support care coordination and patient outcomes
• Enter hold orders and resume-of-care (ROC) orders
• Coordinate referrals to outside providers, including Palliative Care and Wound Management Specialists
• Follow up on laboratory results and communicate findings as appropriate
• Review wound documentation, including photographs and measurements, for accuracy and completeness
• Monitor hospital transfer admissions and discharge statuses daily to ensure continuity of care
• Coordinate and order durable medical equipment (DME) for patients
• Maintain accurate and timely documentation within the electronic medical record (EMR) system
• Support interdisciplinary collaboration to ensure quality patient care and regulatory compliance

Qualifications

• Current, valid, and unencumbered Tennessee license or Compact State licensure
• Current BLS/CPR certification
• Valid driver's license, reliable transportation, and current auto insurance
• Minimum of two (2) years of home health experience required
• Minimum of one (1) year of EMR experience required
• Strong computer and documentation skills
• Excellent communication, organizational, and customer service abilities
• Self-motivated with the ability to work independently
• Must reside in Tennessee and be able to attend in-office care conferences as needed

Work Schedule

• Full-Time
• Flexible scheduling based on patient needs and assigned territory

Benefits

• Competitive Pay
• Weekly Payroll with Direct Deposit
• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)

About All Heart Home Care

At All Heart Home Care, we are more than a healthcare company-we are a family of caregivers dedicated to improving the quality of life for our patients and clients. We believe people experience the greatest comfort and happiness in the familiarity of their own homes, and we are committed to providing the compassionate care and support they need to thrive.

As a locally owned and operated company with more than 20 years of experience, we take pride in fostering a culture where employees feel valued, supported, and empowered to grow. Our mission is to provide exceptional care while creating a positive and rewarding workplace for our team members.

Do Not Apply If:

• You're looking for an "easy shift" or just a paycheck
• You struggle with accountability, communication, or time management
• You prefer working with minimal patient interaction
• You're not comfortable coordinating care and taking ownership of patient outcomes
• You're unwilling to collaborate with a multidisciplinary healthcare team

Apply If:

• You are passionate about helping patients remain safely at home
• You take pride in providing exceptional-not average-patient care
• You thrive in an independent role while remaining a strong team player
• You are proactive, organized, and solution-oriented
• You want to grow your career with a company that values excellence, compassion, and integrity

Why Join All Heart Home Care?

At All Heart Home Care, you're more than an employee-you're family. We believe in supporting our team members, recognizing their contributions, and creating an environment where both employees and patients can succeed.

Join All Heart Home Care and make a meaningful difference in the lives of patients and families throughout Middle Tennessee.