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Full-time
high school
Posted 5d ago
~40 hrs/week
Responsibilities
The Associate Patient Access Representative serves as the primary point of contact for clinic visitors, managing patient registration, scheduling, and financial clearance. They are responsible for verifying insurance, collecting payments, and ensuring accurate documentation within the electronic health record.
Requirements
Candidates must possess a High School Diploma or GED. At least one year of experience in a healthcare office setting or a strong customer service background is preferred.
Full job description
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.
Exceptional Skills and Qualifications
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:
·High School Diploma or GED High School diploma or GED equivalent (Required)
·1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
·Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
·Completes Admissions, Discharges, and Transfers in a timely manner when applicable
·Ability to monitor and perform all patient hospital and/or ambulatory movement
·Utilizes EPIC work queue to pre-register scheduled patients
·Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
·Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
·Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
·Confirms the completeness of the electronic health record (EHR) and makes necessary changes
Community Health Network was created 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever.
As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.
At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence.
Exceptional Care - For Everyone
We want to ensure that each patient, employee, physician, and volunteer feels welcomed, comfortable, and included in our environment at all times. We value different perspectives and welcome conversations about race, gender, religion, sexual orientation and culture. Because it takes everyone to build healthier communities. Our promise of Exceptional care. Simply delivered. means we strive to provide culturally-competent care that meets your individual needs.
Offices: 7150 Clearvista Drive, Indianapolis, IN 46256, US · 8075 N Shadeland Ave, Indianapolis, Indiana 46250, US · 1500 N Ritter Ave, Indianapolis, Indiana 46219, US · 1402 E County Line Rd, Indianapolis, Indiana 46227, US · 3500 S Lafountain St, Kokomo, Indiana 46902, US
Medical ImagingInpatient RehabilitationMental & Behavioral HealthPalliative careOrthopedics/Joint/SpineNeuroscienceCancer CareHome CareMid America Clinical LabsPhysical Therapy
How many Healthcare jobs are open in Indianapolis, IN right now?
There are currently 3,606 open healthcare positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Indianapolis, IN?
Companies currently hiring include Indiana University Health, Ascension, Eli Lilly and Company, Franciscan Health, Health & Hospital Corporation of Marion County, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Indianapolis, IN?
Yes — 497 of the 3606 open healthcare positions offer remote or hybrid work (173 remote, 324 hybrid).
How do I apply for Healthcare jobs in Indianapolis, IN?
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