Overview Retina Consultants of Texas (RCTX) is seeking a Patient Access Coordinator to join our innovative team with the mission of Fighting Blindness For The World To See. This position will be responsible for providng …
Skills: Customer service, Medical terminology, Insurance terminology, EOB interpretation, Data entry
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Short-term disability, Voluntary life insurance, Accident insurance
Posted 4d ago
Apply by Aug 8
~40 hrs/week
Responsibilities
The Patient Access Coordinator is responsible for providing excellent customer service by greeting patients, managing appointment flows, and handling patient intake procedures. They also manage financial transactions, verify insurance authorizations, and maintain accurate patient records in compliance with HIPAA regulations.
Requirements
Candidates must have a high school diploma and basic medical office experience is preferred. Proficiency in basic medical and insurance terminology, computer systems, and strong communication skills are required.
Full job description
Overview
Retina Consultants of Texas (RCTX) is seeking a Patient Access Coordinator to join our innovative team with the mission of Fighting Blindness For The World To See. This position will be responsible for providng excellent customer service in a fast-paced clinic environment at our Kingwood Clinic.
Candidates must be able to travel to various clinics to meet the needs of the patients and providers, and support the Clinic hours of Monday through Friday between the hours of 6:30am-6:30pm. Schedules are provided weekly and are based on the provider's clinic, patient and surgery schedules. Clinic staff are provided with the opportunity for weekend hours if available.
Retina Consultants of Texas is the largest and most respected retina-only ophthalmology practice in the United States. Our group consists of 26 world renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions) our combined culture allows us to best serve our patients, referral sources and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state-of-the-art retina imaging, laser and diagnostic capabilities to each patient. This, combined with the clinical expertise of our physicians, an outstanding and devoted staff, and 25 convenient locations to serve our patients.
We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience.
In addition to being highly challenged professionally, in joining our practice, the following competitive benefits for full-time eligible employees after a 60-day introductory period:
Employee Paid Benefits such as Medical, Dental, and Vision, short-term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre-taxed contributions, 401 (k) retirement savings contributions both Roth and Traditional options from starting date of hire.
Employer Paid Benefits such as long-term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off and (8) paid holidays + (1) floating holiday annually.
Pay Rate is $18.00+ per hour and eligible for overtime.
RCTX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, military service, veteran status, genetic information, or any other protected class under applicable law.
Responsibilities
Greet and sets the tone for a great visit by professionally and compassionately attending to the patients as they arrive for their appointments.
Facilitate internal communications on multiple platforms to ensure an efficient appointment flow.
Maintaining and updating current information into multiple databases; following appointment procedures set by management.
Identifies all patient’s responsibilities based on insurance benefit, calculates estimates, collects liabilities and post payment transactions and performs daily reconciliation.
Confirm authorization or referrals for drug approvals
Identifies self-pay and complex liability calculations.
Provide requested and/or required information to patients, physicians and staff, in a professional and timely manner; relay all pertinent information to appropriate staff members
Provide all appropriate information to patients in preparation for appointment: patient intake forms, financial obligations and ensure referrals and authorizations are intact.
Maintain tidiness of the lobby and all public spaces in the front
Follow proper opening and closing procedures, including cash handling when receiving patient payments protocol and all policies set by management.
Promote effective working relations to facilitate the department’s ability to meet its goals and objectives.
Perform all duties within HIPAA regulations; maintain confidentiality of all doctor, staff, and patient information.
Keeps inventory of clerical supplies and re-orders as necessary.
Reports safety concerns promptly to appropriate leader.
Other job related duties as assigned or requested.
Qualifications
Qualifications:
Education Requirements
High school diploma
Experience Requirements:
Medical office experience preferred
Physical Abilities:
Sedentary position with occasional movement throughout the clinic
Skills/Competencies:
Knowledge of basic medical terminology and how to read EOBs.
Basic typing skills required
Basic Mathematical skills to include adding and subtracting
Computer experience: working in multiply systems, Microsoft Outlook and Teams
Have working knowledge of insurance terminology preferred
Retina Consultants of Texas (formerly Retina Consultants of Houston) is the largest retina-only ophthalmology practice in Southeast Texas and one of the most respected in the U.S. Founded in 1988, RCT has decades of collective experience in the management of diseases of the retina, vitreous, and macula.
Our commitment to our patients, their families, and the doctors who refer to our practice is to provide world-class expertise in the medical and surgical care of patients with retinal diseases while advancing science through cutting-edge research. We have convenient office locations throughout Southeast Texas and are expanding our practice so that we can provide care to more patients across the entire state.
Offices: 4460 Bissonnet St, Ste. 200, Bellaire, Texas 77401, US
Surgery of the Retina and VitreousRetina Specialistand Ocular OncologyHospitalHealth CareMedical DeviceOncologyCosmetic Surgery
How many Healthcare jobs are open in Houston, TX right now?
There are currently 4,097 open healthcare positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Houston, TX?
Companies currently hiring include Texas Children's Hospital, McWilliams School of Biomedical Informatics at UTHealth Houston, Oscorp Industries Consulting, St. Luke's Health, UnitedHealth Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Houston, TX?
Yes — 429 of the 4097 open healthcare positions offer remote or hybrid work (177 remote, 252 hybrid).
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