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Full-time
high school
Posted 4d ago
~40 hrs/week
Responsibilities
The Patient Service Representative is responsible for greeting patients, managing the check-in and check-out process, and verifying insurance information. They also handle financial collections, maintain patient records, and coordinate with clinical staff to ensure efficient patient flow.
Requirements
Candidates must have at least 2 years of experience in a clinical or medical office setting and possess a High School Diploma or GED. Strong communication skills, proficiency with EHR systems, and the ability to work in a fast-paced environment are required.
Full job description
Company Description
We are a group of providers united by our clinically integrated, high-performance network and shared belief that physician autonomy is key to improving healthcare. As a physician-led medical group, we provide the tools, talent, and technology that enable you to improve patient care and your practice’s economic outcomes. We remove administrative work to help you transition to and thrive in value-based care so you can focus on patients, not paperwork and policy.
Job Description
Location: Onsite at our care center located at 7900 Fannin St. Ste. 3300, Houston, TX 77054
Overview of the Role:
The Patient Services Representative greets, instructs and directs patients/visitors. Checks patients in/out efficiently and smoothly in a professional manner. Provides excellent customer service to both patients and office personnel.
Greet patients and visitors promptly with a professional and helpful demeanor.
Execute the patient check-in process by verifying and updating all demographic and insurance information at every visit.
Assist new patients with the completion of intake forms and ensure all digital and physical records are organized.
Collect co-pays, co-insurance, and outstanding patient balances; facilitate financial agreements as directed by the Patient Financial Services (PFS) team.
Maintain real-time communication with clinical staff regarding scheduling updates, including late arrivals or cancellations, to optimize patient flow.
Batch and balance all daily financial transactions and submit comprehensive activity reports at the end of each shift.
Maintain strict adherence to HIPAA guidelines and internal privacy protocols to protect patient information.
Participate in ongoing educational activities and staff meetings to improve practice workflows.
Perform other administrative duties as required to support the Director of Practice Operations.
Qualifications
2+ years of experience in a clinical or medical office setting.
Exceptional verbal and written communication skills with a strong customer-service orientation.
Proven ability to manage competing priorities in a high-volume, fast-paced environment.
Strong organizational skills and attention to detail.
Proficiency with medical billing software and Electronic Health Records (EHR) preferred.
High School Graduate or GED
Physical Demands
Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies; occasionally lifting files or paper weighing up to 30 pounds; requires manual dexterity sufficient to operate a keyboard, operate a telephone, copier and such other office equipment as necessary; vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts; it is necessary to view and type on computer screens for long periods and to work in an environment which is very stressful.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-DNI
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future.
Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.
All communications related to jobs at Privia Health or its affiliates will come from a priviahealth.com email address. If you have concerns with the legitimacy of a position please contact [email protected] or call Privia Health HR at 571-366-8850.
Offices: 950 N. Glebe Rd., Suite #700, Arlington, VA 22203, US
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How many Healthcare jobs are open in Houston, TX right now?
There are currently 4,097 open healthcare positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Houston, TX?
Companies currently hiring include Texas Children's Hospital, McWilliams School of Biomedical Informatics at UTHealth Houston, Oscorp Industries Consulting, St. Luke's Health, UnitedHealth Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Houston, TX?
Yes — 429 of the 4097 open healthcare positions offer remote or hybrid work (177 remote, 252 hybrid).
How do I apply for Healthcare jobs in Houston, TX?
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