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Part-time
high school
Competitive Wages, 401K With Match, Vacation Pay, Personal Day, Volunteer Time Off, Sick Pay
Posted 15d ago
~40 hrs/week
Responsibilities
Provide administrative support to the optical center by greeting patients, managing appointments, and handling telephone inquiries. Responsible for processing medical billing, managing patient records, and supporting general operational standards.
Requirements
Requires a high school diploma or equivalent with basic computer skills and a preference for previous office experience. Must be able to handle multiple customer interactions and perform physical tasks such as lifting up to 20 pounds.
Full job description
POSITION SUMMARY:
Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision.
Taking Care of our Teams who Take Care of our Patients
Competitive Wages
401K with Match
Vacation Pay/Personal Day
Volunteer Time Off
Sick Pay for Hourly Teammates
Health & Wellbeing Benefits
Voluntary/Cafeteria Offerings
Employee Assistance Program
On the Job Training & Certification
Teammate Recognition Program
DUTIES AND RESPONSIBILITIES:
CUSTOMER SERVICE
• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Other duties as assigned
OPERATIONAL STANDARDS
• Confirm appointments
• Process transactions in the optical billing and point of sale systems
• Able to handle multiple customer interactions/phone calls at a time
• Excellent organizational skills
• Able to work cross-functionally with excellent attention to detail and follow through
• Solid interpersonal relationship skills
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development
These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Related keywords
Optical CenterReceptionistMedical BillingPoint Of SalePatient RecordsCustomer ServiceOffice AdministrationHealthcare SupportAppointment Scheduling
Trustworthiness | Service Excellence | Competency | Community | You'll See!
Industry
Wellness and Fitness Services
Company size
501-1,000 employees
Founded
2019
Headquarters
Green Bay, Wisconsin
LinkedIn followers
2,367
At Shopko Optical, we treat you like a patient first, a customer second and a neighbor always. We care about the health of your vision, and we’ve helped our communities see better for over 40 years in over 100 locations. Our trusted optometrists and opticians provide comprehensive exams and diagnoses with a personal touch.
We’re committed to providing convenient eyecare with remarkable customer service and an extensive selection of brand name frames and the latest in lens technology, all in one place. Come see for yourself.
Offices: 700 Pilgrim Way, Green Bay, Wisconsin 54304, US
Based on 920 listings with disclosed salaries, most healthcare jobs in Wisconsin pay between $65k–$156k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Wisconsin right now?
There are currently 11,439 open healthcare positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Wisconsin?
Companies currently hiring include American Addiction Centers, Ascension, Froedtert Health, ThedaCare, University of Wisconsin Hospital and Clinics, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Wisconsin?
Yes — 905 of the 11439 open healthcare positions offer remote or hybrid work (284 remote, 621 hybrid).
How do I apply for Healthcare jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.