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$24/hr–$32/hr
Full-time
high school, bachelor degree
Vacation Days, Paid Sick Leave, Paid Holidays, Social Justice Leave, Medical Insurance, Dental Insurance
Posted 23d ago
~40 hrs/week
Responsibilities
Provide direct care and overnight support for minors and young adults experiencing homelessness across multiple residential campuses. Ensure a safe environment through supervision, crisis de-escalation, and the facilitation of independent living skills.
Requirements
Requires a high school diploma (Bachelor's preferred) and at least 2 years of experience providing direct services to young adults. Must pass background checks, TB tests, and obtain specific health certifications including CPR and First Aid.
Full job description
Starting Salary: $24.00
Salary Range: This position is represented by a Union. Annual increases occur each year, with the current cap at 8 years or $32.85.
The Specialist – Program Support serves as a flexible, multi-site support role responsible for providing direct care coverage across residential programs at Friends of Youth Kirkland-based campuses. This floating position is designed to fill scheduling gaps and ensure continuity of care, safety, and service across multiple campuses.
The work schedule will vary based on program needs and will require flexibility and the ability to quickly adjust availability based on scheduling needs of the programs. This position requires adaptability, strong communication skills, and the ability to quickly integrate into different program teams. The Specialist – Program Support helps to create and maintain a safe, clean, and supportive environment for young people experiencing homelessness, ensuring a caring and non-judgmental approach across all services.
essential duties | minor and young adult shelter services
Safety and Wellbeing
Maintain a safe living environment tailored to the needs of minors (Youth Haven) and young adults (Willows Youth Services Center (WYSC) and Bridge Pointe).
Model and teach self-regulation techniques appropriate for each age group.
Promote a sense of community and safety specific to youth or young adults.
Support conflict resolution skills relevant to the age group served.
Utilize preventative and de-escalation floor management techniques tailored to address challenging behaviors of minors and young adults.
Monitor guest activities including laundry, shower use, and assist with conflict prevention and de-escalation.
Facilitate walk-through and safety checks in areas internal and external to the facility.
Minor and Young Adult Engagement
Listen to and address the individual concerns
Provide personal attention
Support the growth and development of independent living skills
Respect confidentiality and privacy considerations
Build positive relationships
Interact with empathy and without judgment, respecting the developmental stages of each group.
Conduct intake processes and referrals for resources such as case management, education, employment, housing, mental health, and substance use services relevant to minors and young adults.
Supervision and Monitoring
Plan, supervise, and support tasks that promote mental, physical, and social health, adjusting approaches for minors and young adults.
Ensure safe storage and dispensing of medications, adhering to specific protocols for minors and young adults.
Assist with homework, work attainment, goal setting, and achievement
Assist with prepping/serving meals, cleaning responsibilities, facility security, and administrative tasks to support program operations.
Facilitate scheduled groups and activities
Transport clients to appointments and outings as needed.
Maintain close supervision to ensure awareness of the whereabouts and activities of clients.
Monitor health and behaviors, promptly reporting concerns regarding abuse, exploitation, or neglect following mandated protocols.
Communication and Record Keeping
Attend and actively contribute to weekly team meetings
Participate in professional training for continuous growth and knowledge
Objectively document behavioral events and maintain daily communication logs.
Record medication administration and financial disbursements accurately
Complete incident reports and other required documentation in compliance with agency policies.
Provide consistent communication and support through accurate daily documentation.
job requirements
a.Education and Experience
High School Diploma or General Education Diploma (GED). Bachelor’s degree preferred.
A minimum of 2 years of relevant working experience, providing direct services to young adults. Minimum of 6 months of full-time experience, providing direct services to youth in work or volunteer capacity.
2 years of experience with minors and/or young adults
Must have strong proficiency in English.
Demonstrated knowledge of MS365 Power Platform.
b. Additional Requirements
Must be 21 years or older.
Must satisfactorily pass criminal history check.
Must pass a DCYF background check.
Must satisfactorily pass tuberculosis (TB) test.
Must have reliable transportation and a Washington State driver’s license (or be able to obtain one by date of employment)
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
Must successfully complete the following health certification requirements within 30 days of employment: Food Handler’s Card, CPR, First Aid and Bloodborne Pathogens.
We offer:
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
Retirement plan with match
Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email [email protected].
Related keywords
Social ServicesYouth ShelterCrisis InterventionDe-escalationMS365 Power PlatformDCYF Background CheckFood Handler's CardCPRFirst AidBloodborne PathogensResidential CareHomelessness ServicesCase ManagementMandated Reporting
Envisioning all youth having every opportunity to succeed. Providing a community of care.
Industry
Non-profit Organization Management
Company size
201-500 employees
Founded
1951
Headquarters
Kirkland, WA
LinkedIn followers
5,216
For over 70 years, Friends of Youth has been driven by a belief that all youth should have every opportunity to succeed, and partners with youth and families to provide the relationships, resources, and skills they need to attain personal growth and success. With 24 program sites serving 18 cities in the Puget Sound Region, Friends of Youth provides safe places and emotional support for youth facing circumstances including homelessness, foster care, and behavioral health challenges. By joining our team, you will make a difference in the lives of young people by supporting them in taking their next steps toward safety, stability, and belonging. We are always excited and happy to meet anyone who shares an interest in and passion for contributing to our mission.
Offices: 13116 NE 132nd St., Kirkland, WA 98034, US
Based on 2108 listings with disclosed salaries, most healthcare jobs in Washington pay between $80k–$189k per year. Individual offers vary with seniority, company size, and specialization.
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