Patient Services Representative, Adolescent Health
Austin, Texas, United States · On-site
$17/hr–$20/hr
Mid level
Overview Help coordinate the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care. Location: 1101 Camino La Costa, Austin, Texas, 78752 Compensatio…
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Patient Services Representative, Adolescent Health
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$17/hr–$20/hr
Full-time
high school
18 PTO days per year, 11 paid holidays, Major Medical Health Insurance Coverage, Dental Insurance, Vision Insurance, Flexible Spending Accounts
Posted 7d ago
Apply by Aug 3
~40 hrs/week
Responsibilities
The Patient Services Representative coordinates patient flow through the front office by managing check-in and check-out processes. They are responsible for verifying insurance, updating patient demographics, and ensuring excellent customer service throughout the clinic visit.
Requirements
Candidates must have a High School Diploma or GED and a minimum of two years of experience in a physician’s office or healthcare facility. Proficiency in medical billing and electronic medical records systems is preferred, along with bilingual English/Spanish skills.
Full job description
Overview
Help coordinate the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care.
Location: 1101 Camino La Costa, Austin, Texas, 78752
Compensation: $17.00 - $20.00 hourly per hour based on experience and qualifications.
Responsibilities
Under the direction of the Operations Manager, this individual’s primary job responsibilities include:
Greet patients promptly upon their arrival at the clinic, utilizing excellent customer service
Complete the entire check-in process as patients arrive in a timely, efficient manner, and monitor daily appointment schedules
Thoroughly review and update patient demographics, consents, insurance, and income
Ensure the patient is screened by financial counselors if applicable
Anticipate needs associated with all same-day visits (i.e. registration, including insurance verification, is completed)
Maintain a well-organized work area
Complete the entire checkout process
Communicate effectively with back-office support staff and other departments
Function well as a team with the flexibility to adapt to daily changes in routine or assignments
Monitor wait times in the waiting area and communicate delays to the patient and clinical staff
Manage late arriving patients per policy and no-show appointments as appropriate
Collect co-pay and accurately reconcile daily cash
Comply with all front office policies and procedures
Process medical records release requests
Comply with attendance and punctuality requirements
Equipment is turned on and is prepared for the workday at the start of the shift
Occasional overtime and/or weekend hours may be required
Qualifications
Education: High School Diploma/GED
Experience:
Minimum two years' experience working in a physician’s office or healthcare facility
Experience with medical billing preferred
Certificate/License: None
Knowledge, Skills, and Abilities:
Bilingual in English/Spanish
Exceptional customer service skills
Ability to interact successfully with people from a variety of backgrounds and abilities
Basic computer literacy, including working with databases
Working knowledge of electronic medical records and practice management systems
Ability to multi-task in a high change environment
Our Benefits Include:
18 PTO days per year & 11 paid holidays
Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
Dental & Vision
Flexible Spending Accounts
Employer-paid Life Insurance
Employer-paid Short-Term and Long-Term Disability
Annual Training
403(b) with 4% employer matching
People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.
The mission of People’s Community Clinic is to improve the health of medically underserved and uninsured Central Texans
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1970
Headquarters
Austin, Texas
LinkedIn followers
2,318
People's Community Clinic's mission is to improve the health of medically underserved and uninsured Central Texans by providing high quality, affordable healthcare and wellness education. We have been offering care with respect and dignity since 1970.
People's Community Clinic is a unique Central Texas institution and one of the oldest continually-running independent clinics for primary care in the area. Founded in 1970 by a group of volunteer doctors and nurses, the clinic has never wavered from its mission: to improve the health of medically underserved and uninsured Central Texans by providing high quality, affordable healthcare.
We believe that fostering a culture that recognizes, appreciates, and involves our employees is essential to our ability to deliver exceptional patient-centered care and support. Each staff member plays a key role in maintaining our healthcare mission and in carrying out operations that sustain and enhance our patients' dignity and well-being. To find out more about current opportunities to join our staff, visit our current job openings page, www.austinpcc.org/about-us/employment-current-job-openings/.
Offices: 1101 Camino la Costa, Austin, Texas 78752, US · 2909 N IH-35, Austin, TX 78722, US · 10323 US Highway 290 E, Manor, Texas 78653, US
Based on 3809 listings with disclosed salaries, most healthcare jobs in Texas pay between $65k–$165k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Texas right now?
There are currently 40,835 open healthcare positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Texas?
Companies currently hiring include UTMB School of Health Professions, CVS Health, Aiken Regional Medical Centers, University of Texas Southwestern Medical Center, Tenet Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Texas?
Yes — 3300 of the 40835 open healthcare positions offer remote or hybrid work (1307 remote, 1993 hybrid).
How do I apply for Healthcare jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.