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Job description: Manager of Community Health Worker Services Amid clinical workforce shortages, rising healthcare costs and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health wor…
Skills: Leadership, Community engagement, Social work, Case management, Data analysis
Director of Community Health Worker Services (Pittsburgh, PA)
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Manager of Community Health Worker Services (Pittsburgh, PA)
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$86k–$86k/yr
Full-time
bachelor degree, postgraduate degree
Competitive compensation, Equity grants, Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan
Posted 5d ago
~40 hrs/week
Responsibilities
The manager will lead and coach a team of 10 Community Health Workers to deliver high-quality client care while integrating them into clinical care teams. They are also responsible for partnering with local organizations to recruit staff and using performance data to drive program improvements.
Requirements
Candidates must have leadership experience in a non-profit or community-based organization and extensive experience in social work, public health, or case management. A college degree is required, with a preference for an MSW or MPH, along with a valid driver's license and the ability to travel.
Full job description
Job description: Manager of Community Health Worker Services
Amid clinical workforce shortages, rising healthcare costs and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce.
Are you a natural caregiver?
Here at IMPaCT Care, we get out of bed every day to remake the American health workforce. We find, train and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by over 70 organizations like Kaiser Permanente, the Veterans Affairs Administration and United Way. Across multiple randomized controlled trials IMPaCT has achieved outcomes frequently believed to be out of reach, including $2,500 annual savings per patient, improved mental health and a Net Promoter Score of 94. We’re making waves: on CNN, in WaPo, at the Fed…there is even a new Medicare billing code for Community Health Workers that is modeled after IMPaCT.
We’re changing the game, but also know the importance of enjoying the journey. That’s why we have made sure that IMPaCT Care is the place to be! We provide competitive compensation and equity grants, comprehensive benefits and plenty of opportunities for team-building and fun.
About the Role:
We're seeking an energetic, organized leader with experience in community engagement and social work or case management to manage a team of Community Health Workers serving hundreds of clients annually. This position is offered through a partnership between Highmark Health in Pittsburgh, PA and IMPaCT Care. While the role supports Highmark Health's community health initiatives, you will be directly employed by IMPaCT Care.
Interested? Read on.
Who You Are
You lead with purpose, accountability, and collaboration, valuing diverse perspectives and ensuring everyone has a voice. You're highly organized, follow through on commitments, and use data to monitor progress. You own mistakes as learning opportunities and focus on fixing both immediate problems and underlying systems. You balance independent work with direct team and client engagement. You have strong communication skills and cultural awareness to navigate diverse communities effectively. Bilingual candidates are a plus if you speak Spanish or other languages.
What You'll Do
Lead and support a team of 10 CHWs, coaching them to deliver excellent client care
Partner with local community organizations to recruit talented CHWs
Analyze performance data and reports to monitor team progress and drive results
Integrate CHWs with care teams in clinics and hospitals
Collaborate with community organizations to connect clients with essential resources
Use data to achieve program goals and continuously improve systems
Requirements
Leadership experience with a non-profit or community-based organization
Extensive experience as a CHW, public health professional, social worker, or case manager
Deep understanding of healthcare and social service systems, including public benefits enrollment
Knowledge of community resources and organizations in the Pittsburgh area
Comfort analyzing data and using reports to drive performance
Excellent oral and written communication skills
Proficiency with email, mobile devices, and CRM tools
Ability to travel to and cover multiple locations
College degree required; MSW or MPH preferred
Ability to pass a background check and pre-employment screening, including a drug test and a health form clearing you to work with the public
Valid driver's license; must own a car and have car insurance
What We Offer
Competitive compensation and equity grants
Medical, dental, and vision insurance
401(k) retirement plan
Generous discretionary time off and holidays
Parental leave
Professional development support
A culture built on teamwork, impact, and enjoying the journey
Details
Job Type: Full-time
Schedule: Monday–Friday with occasional evenings or weekends
Ready to make a difference? Apply today and start changing lives.
Equal Opportunity
IMPaCT Care is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Work Authorization: Applicants must be U.S. citizens. We are not able to provide visa sponsorship at this time and do not support any work visa categories for this position.
Related keywords
Community Health WorkerNon-profitPublic healthSocial workCase managementHealthcare systemsData analysisCRMCommunity engagementLeadershipPerformance reportingPublic benefitsField-basedClinical workforceEquity
We believe that CHWs have the power to transform health care in this country.
Join us in this exciting work.
Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Philadelphia , PA
LinkedIn followers
2,788
Amid clinical workforce shortages, rising healthcare costs and ongoing concerns about inequity, IMPaCT Care’s mission is to advance health equity by unlocking the power of the grassroots community health workforce. Having proven the model and grown through guerrilla efforts to serve 50 client organizations across 20 states, we’re now ready to scale. We are a completely remote company, backed by leading healthcare investors, and advised by senior leaders from Amazon, Kaiser Permanente, and the University of Pennsylvania.
IMPaCT is the leading evidence-based intervention in the U.S. for addressing health inequity and the social determinants of health. IMPaCT’s standardized, scalable program selects altruistic people from local communities, trains them as CHWs and connects them with people who are facing health inequity. We then support CHWs as they help their clients improve their lives and health. We have transformed the effectiveness of the CHW workforce by reimagining each step, from how to identify the right CHWs, to how to train, develop, manage, and empower them with technology and evidence-based best practices. We’ve achieved outcomes frequently believed to be out of reach: across multiple randomized controlled trials, our team has demonstrated dramatic improvements in cost, health and patient satisfaction – $2,500 saved per patient in year 1, improved mental health, 66% of hospital days compared with matched controls and a 94% net promoter score.
Offices: Penn Center for Community Health Workers, Philadelphia , PA, US
Based on 2744 listings with disclosed salaries, most healthcare jobs in Pennsylvania pay between $62k–$179k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Pennsylvania right now?
There are currently 28,758 open healthcare positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Pennsylvania?
Companies currently hiring include UPMC, CVS Health, Temple Health – Temple University Health System, Allegheny Health Network, BAYADA Home Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Pennsylvania?
Yes — 2756 of the 28758 open healthcare positions offer remote or hybrid work (955 remote, 1801 hybrid).
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.