Retail Sales (PT) - Abbott Northwestern Gift Shop (#157)
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Entry level
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Part-time
high school
Posted 8d ago
~40 hrs/week
Responsibilities
Deliver exceptional customer service and achieve sales goals within a hospital gift shop environment. Maintain store cleanliness, process transactions accurately, and build positive relationships with patients, visitors, and staff.
Requirements
A high school diploma or equivalent is required, with previous experience in gift sales preferred. Candidates must possess strong communication skills and be able to pass hospital occupational health screenings.
Full job description
Description
Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team?
Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success?
If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you.
Cloverkeyis a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for (3) Part Time Sales Associates for the Gift Shop at Abbott Northwestern, in Minneapolis, MN, who embodies these qualities and is ready to take our store to the next level.
Our Sales Associates play key roles in creating an outstanding shopping experience by delivering exceptional customer service and supporting the daily operations of the gift shop. This position is responsible for helping customers, achieving store sales goals, maintaining a clean and inviting shopping environment, accurately processing transactions, and building positive relationships with hospital staff, volunteers, patients, and visitors. The ideal candidate is dependable, service-oriented, and committed to representing Cloverkey with professionalism and care. We Give More
As a valued partner of the hospitals we serve, all candidates selected for employment must successfully complete any required hospital occupational health screenings and onboarding requirements before beginning work. Employment is contingent upon successfully meeting all applicable hospital onboarding and occupational health requirements.
HOSPITAL REQUIRED OCCUPATIONAL HEALTH TESTING (no cost to employees): Additional details are currently being finalized and will be provided during the hiring process.
Scheduled Hours: We are hiring 3 part time sales associates- please see each schedule below-
Schedule A
Mon: 6:45a – 1p
Tues – Wed: Off
Thurs – Fri: 6:45a – 1p
Sat – Sun: 7:45a – 2p
Schedule B
Mon – Fri: 4p – 8:15p
Sat – Sun: Off
Schedule C
Mon: Off
Tues – Wed: 6:45a – 1p
Thurs – Fri: Off
Sat – Sun: 12p – 7:15p
Gift Shop Hours:
Mon - Fri: 7:00am - 8:00pm
Sat - Sun: 8:00am - 7:00pm
KEY RESPONSIBILITIES
Deliver an exceptional customer experience by warmly greeting every customer, providing personalized service, and inviting them to return.
Meet individual and store sales goals while contributing to overall store performance.
Maintain an organized, clean, and visually appealing gift shop that reflects Cloverkey merchandising standards and hospital infection prevention requirements.
Accurately process customer transactions and handle cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods.
Balance and verify cash drawers at the beginning and end of each shift, following established cash handling procedures.
Promptly report and document any cash discrepancies in accordance with company policy.
Maintain reliable attendance, work scheduled shifts and follow Cloverkey and hospital policies and professional appearance standards.
Build positive relationships with hospital staff, volunteers, patients, and visitors while representing Cloverkey in a professional manner.
Understand daily store operations and contribute to a collaborative team environment focused on excellent service and sales results.
Demonstrate accountability, professionalism, and a commitment to continuous improvement as measured through individual and team performance.
Other duties as assigned by Store Manager, Assistant Manager, District Manager or Corporate as needed (the above is not an all-inclusive list)
Requirements
High School Diploma or equivalent
Previous experience in gifts sales or a related field is preferred
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of basic math skills for processing transactions
Excellent phone etiquette and communication skills
Effective time management skills to prioritize tasks and meet deadlines
Strong sales skills with the ability to upsell and cross-sell products
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Ability to stand during scheduled shift
Ability to build rapport with customers with strong customer service skills
Related keywords
RetailGift ShopHospitalityCustomer ExperienceCashieringMerchandisingHealthcare EnvironmentSales GoalsInventory MaintenancePoint of SaleProfessionalismAccountability
We operate hospital gift shops so you don't have to. Unlock your gift shop's potential with us.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2020
Headquarters
Coppell, TX
LinkedIn followers
474
Cloverkey is a full-service retail solution created to meet the needs of hospitals looking for a partner they can entrust with their gift shop — one that understands the hospital environment and has a reputation of delivering excellent service, while upholding the highest standards of professionalism and integrity.
To learn more about our services contact Gwynne Gillette, Chief Marketing Officer at 972-674-8491 or email [email protected].
Offices: 488 S. Royal Lane, Coppell, TX 75019, US
Hospital retailGift shop managementand Gift shop designHealth CareGift
Based on 2965 listings with disclosed salaries, most healthcare jobs in Minnesota pay between $70k–$187k per year. Individual offers vary with seniority, company size, and specialization.
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