Description About Lorenz Clinic At Lorenz Clinic, we believe mental health care begins the moment someone walks through the door. Our mission is to provide relational, systemic, and developmentally informed care—and that…
Skills: Administrative Support, Patient Scheduling, Billing Support, Customer Service, EHR Systems
Description About Lorenz Clinic At Lorenz Clinic, we believe mental health care begins the moment someone walks through the door. Our mission is to provide relational, systemic, and developmentally informed care—and that…
Skills: Front desk operations, Scheduling, Billing support, Patient coordination, EHR system management
Description About Lorenz Clinic At Lorenz Clinic, we believe mental health care begins the moment someone walks through the door. Our mission is to provide relational, systemic, and developmentally informed care—and that…
Skills: Administrative Support, Patient Scheduling, Billing Support, EHR Systems, Customer Service
Description About Lorenz Clinic At Lorenz Clinic, we believe mental health care begins the moment someone walks through the door. Our mission is to provide relational, systemic, and developmentally informed care—and that…
Skills: Administrative Support, Patient Scheduling, Billing Support, EHR Systems, Customer Service
Description About Lorenz Clinic At Lorenz Clinic, we believe mental health care begins the moment someone walks through the door. Our mission is to provide relational, systemic, and developmentally informed care—and that…
Skills: Administrative support, Patient scheduling, Billing support, Communication, Customer service
Psychiatric Mental Health Nurse Practitioner (PMHNP) – Outpatient, Doctorally-Prepared, No Call
Minneapolis, Minnesota, United States · On-site
$51k–$90k/yr
Mid level
Description About Lorenz Clinic At Lorenz Clinic, psychiatric care is integrated—not isolated. Our system is built for collaboration, not fragmentation. PMHNPs work side-by-side with psychologists, psychotherapists, and …
Psychotherapist (Licensed Mental Health Therapist)
Minneapolis, Minnesota, United States · Hybrid
$78k–$125k/yr
Mid level
Description At Lorenz Clinic, psychotherapy isn’t a product-- it’s an interpersonal process. We’re a mission-driven, clinician-led family psychology institute where systems thinking, reflective practice, and relational d…
Skills: Psychotherapy, Diagnostic Assessment, Treatment Planning, Systems Thinking, Reflective Practice
Psychotherapist (Licensed Mental Health Therapist)
Minnetonka, Minnesota, United States · Hybrid
$78k–$125k/yr
Mid level
Description At Lorenz Clinic, psychotherapy isn’t a product-- it’s an interpersonal process. We’re a mission-driven, clinician-led family psychology institute where systems thinking, reflective practice, and relational d…
Skills: Psychotherapy, Diagnostic Assessment, Treatment Planning, Systems Thinking, Reflective Practice
Description Graduated! Now what? Graduating your doctoral program is an exciting time filled with mixed hope and uncertainty. The idealism and zeal for learning is met with the complexity of the clinical landscape and li…
Psychotherapist (Licensed Mental Health Therapist)
Chaska, Minnesota, United States · Hybrid
$78k–$125k/yr
Mid level
Description At Lorenz Clinic, psychotherapy isn’t a product-- it’s an interpersonal process. We’re a mission-driven, clinician-led family psychology institute where systems thinking, reflective practice, and relational d…
Skills: Psychotherapy, Diagnostic Assessment, Treatment Planning, Systems Thinking, Reflective Practice
Description Tired of factory-model mental health care? So are we. At Lorenz Clinic, we’re not trying to be the biggest—we’re trying to be the best. We are a psychologist-led system, built from the ground up to prioritize…
Description Lorenz Clinic of Family Psychology — Minneapolis–St. Paul Metropolitan Area Full-Time | Salaried | W-2 | Benefits-Eligible | In-Person Applications for Lorenz Clinic's 2026 Post-Master's Fellowship are now op…
Skills: Psychotherapy, Clinical supervision, Case formulation, Family systems, Relational therapy
Description Lorenz Clinic of Family Psychology — Minneapolis–St. Paul Metropolitan Area Full-Time | Salaried | W-2 | Benefits-Eligible | In-Person Applications for Lorenz Clinic's 2026 Post-Master's Fellowship are now op…
Skills: Psychotherapy, Clinical supervision, Family systems, Attachment theory, Case formulation
Description Lorenz Clinic of Family Psychology — Minneapolis–St. Paul Metropolitan Area Full-Time | Salaried | W-2 | Benefits-Eligible | In-Person Applications for Lorenz Clinic's 2026 Post-Master's Fellowship are now op…
Skills: Psychotherapy, Clinical supervision, Family systems, Attachment theory, Case formulation
Description Lorenz Clinic of Family Psychology — Minneapolis–St. Paul Metropolitan Area Full-Time | Salaried | W-2 | Benefits-Eligible | In-Person Applications for Lorenz Clinic's 2026 Post-Master's Fellowship are now op…
Skills: Psychotherapy, Clinical supervision, Family systems, Attachment theory, Case formulation
Description Tired of factory-model mental health care? So are we. At Lorenz Clinic, we’re not trying to be the biggest—we’re trying to be the best. We are a psychologist-led system, built from the ground up to prioritize…
Description Position Overview The Licensed Practical Nurse (LPN) plays an integral role within the overall clinic. They serve as a point person for the psychiatry department and assist psychiatry clinicians with patient …
Skills: Patient Care, Medication Management, Vital Signs Monitoring, Patient Education, Behavioral Health Support
Description Post-Master's Fellowship | Lorenz Clinic | Minneapolis–St. Paul Area | Full-time, on-site | $125,000–$160,000 The Position The Post-Master's Fellowship takes pre-licensed master's clinicians to independent li…
Skills: Clinical Supervision, Curriculum Design, Psychotherapy, Cohort Facilitation, Relational Process
Psychotherapist (Licensed Mental Health Therapist)
Prior Lake, Minnesota, United States · Hybrid
$78k–$125k/yr
Mid level
Description At Lorenz Clinic, psychotherapy isn’t a product-- it’s an interpersonal process. We’re a mission-driven, clinician-led family psychology institute where systems thinking, reflective practice, and relational d…
Skills: Psychotherapy, Diagnostic Assessment, Treatment Planning, Systems Thinking, Relational Therapy
Description Tired of factory-model mental health care? So are we. At Lorenz Clinic, we’re not trying to be the biggest—we’re trying to be the best. We are a psychologist-led system, built from the ground up to prioritize…
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Part-time
high school, bachelor degree
Posted 5d ago
~20 hrs/week
Responsibilities
The Mental Health Receptionist serves as the primary point of contact for patients and staff, managing front desk operations, scheduling, and billing support. This role is responsible for maintaining a welcoming environment, processing patient paperwork, and ensuring efficient clinic flow.
Requirements
Candidates must have a High School Diploma or GED, with a Bachelor's degree in a related field preferred. A minimum of one year of experience in medical or mental health administrative support is required.
Full job description
Description
About Lorenz Clinic
At Lorenz Clinic, we believe mental health care begins the moment someone walks through the door. Our mission is to provide relational, systemic, and developmentally informed care—and that starts with the way we greet and support our clients and their families. As a receptionist, you are not “just at the front desk.” You are the anchor of the clinic site.
This is a part-time (20 hours/week), hourly position ideal for someone who thrives in a steady support role and wants to contribute to meaningful work—without needing to overextend. We don’t oversell the role—but we do know how important it is.
Position Summary
The Mental Health Receptionist serves as the primary point of contact for patients, families, and clinical staff at one of our outpatient locations. The position is administrative in nature, but its impact is relational: how well this role is performed affects the entire tone and flow of the clinic. You’ll be responsible for front desk coverage, scheduling, billing support, communication, and maintaining a welcoming physical environment.
Key Responsibilities
Administrative & Operational
Prepare, organize, and maintain patient paperwork
Copy, fax, and file documents as needed
Maintain office supply inventory and place orders
Keep reception and lobby areas clean, organized, and welcoming
Monitor vendor services (e.g., water delivery, shredding service)
Process and distribute incoming/outgoing mail and faxes
Take and process credit card payments
Score and file outcome measures in compliance with Department of Health protocols
Maintain familiarity with health plan networks and basic insurance requirements
Patient Coordination
Answer general and new patient phone calls
Schedule new and existing patients using the EHR system
Manage patient check-ins and notify clinicians of arrivals
Handle confidential information with discretion
Make collections calls for delinquent accounts
Offer refreshments to clients when appropriate
Respond calmly and supportively to client needs in a fast-paced setting
Staff & Site Support
Triage basic staff questions about clinic procedures
Assist in onboarding tasks for new hires, as assigned
Support special projects such as preparing new clinic spaces (e.g., deliveries, marketing materials)
Use personal vehicle for occasional site errands (mileage reimbursed)
Attend occasional team meetings or trainings outside regular hours or site
Collaborate with other receptionists to provide coverage across locations if needed
Report site repair needs and contribute to continuous process improvement
This is an abridged job posting; for a full job description, contact Human Resources.
Requirements
Qualifications
High School Diploma or GED required
Bachelor's degree in psychology, social work, business, or related field preferred
Minimum 1 year of experience in medical or mental health reception or administrative support
Clean criminal background check (as required by law)
What We’re Looking For
Strong interpersonal boundaries and emotional maturity
Comfort interacting with individuals in distress
Excellent verbal and written communication skills
Reliable and self-directed; able to manage tasks without constant supervision
Trustworthy with confidential and sensitive information
Committed to social justice and client dignity
Willingness to learn and uphold HIPAA standards and clinic policies
Why This Role Might Be Right for You
You want a consistent, weekday-only role with no weekend or holiday shifts
You find meaning in creating order and offering calm, consistent support
You’re interested in behavioral health or healthcare administration
You want to be part of a mission-driven team, even in a part-time capacity
To apply, please submit a resume and cover letter. In your letter, address your suitability for the role along with a narrative of your demonstrated commitment to the common good. Cover letters speak volumes about professionalism, our superordinate core values, and help us find the best fit for all-involved.
A Lifetime of Better Mental Health and Support Starts Here.
Industry
Mental Health Care
Company size
51-200 employees
Founded
2011
Headquarters
Victoria, MN
LinkedIn followers
1,604
Lorenz Clinic's mission is to combine clinical excellence, systemic epistemology, social obligation, and business acumen to expand equitable access to psychological services and training. Each of our locations has a multi-disciplinary staff that includes child specialists, couples counselors, and adult therapists. Having these specialized services under one roof helps us impact many problems from a variety of angles, making change more likely and sustainable.
Lorenz Clinic was founded on the simple idea that accessible mental health care is essential. As a clinic, we are committed to keeping our clinicians and clients at the center of the work we do. We are lifelong learners, we are listeners, and we are committed to ensuring our organization is an active part of creating safe spaces for people from all walks of life.
Our work and focus are guided by the following values:
-Social Obligation
-Professionalism
-Development-Driven
-Quality
-Reflectiveness
Offices: 1772 Stieger Lk. Ln., Ste. 220, P.O. Box 51, Victoria, MN 55386, US · 1435 White Oak Dr., Suite 200, Chaska, MN 55318, US · 16180 Hastings Ave., Suite 205, Prior Lake, MN 55372, US · 15265 Carrousel Way, Rosemount, Minnesota 55068, US · 1120 Wayzata Blvd E, Wayzata, Minnesota 55391, US
A Lifetime of Better Mental Health and Support Starts Here.
Industry
Mental Health Care
Company size
51-200 employees
Founded
2011
Headquarters
Victoria, MN
LinkedIn followers
1,604
Lorenz Clinic's mission is to combine clinical excellence, systemic epistemology, social obligation, and business acumen to expand equitable access to psychological services and training. Each of our locations has a multi-disciplinary staff that includes child specialists, couples counselors, and adult therapists. Having these specialized services under one roof helps us impact many problems from a variety of angles, making change more likely and sustainable.
Lorenz Clinic was founded on the simple idea that accessible mental health care is essential. As a clinic, we are committed to keeping our clinicians and clients at the center of the work we do. We are lifelong learners, we are listeners, and we are committed to ensuring our organization is an active part of creating safe spaces for people from all walks of life.
Our work and focus are guided by the following values:
-Social Obligation
-Professionalism
-Development-Driven
-Quality
-Reflectiveness
Offices: 1772 Stieger Lk. Ln., Ste. 220, P.O. Box 51, Victoria, MN 55386, US · 1435 White Oak Dr., Suite 200, Chaska, MN 55318, US · 16180 Hastings Ave., Suite 205, Prior Lake, MN 55372, US · 15265 Carrousel Way, Rosemount, Minnesota 55068, US · 1120 Wayzata Blvd E, Wayzata, Minnesota 55391, US