(THIS IS A CONTINGENT POSITION) Under the general supervision of the Mobile Crisis Director, the Dispatch Coordinator provides the connection via telephone between the individual and the mobile crisis team. PRINCIPAL DUT…
Under the general supervision of the Mobile Crisis Director or the Director of Crisis Services, the Dispatch Coordinator provides the connection via telephone between the individual or entities needing behavioral health …
Skills: Crisis Intervention, De-escalation Techniques, Triage, Call Center Operations, Dispatching
Overview About Us Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since our first clinic opened in 2001, we’ve built a reputation for excellent ou…
Skills: Injury Evaluation, First Aid, Emergency Care, Rehabilitation Programming, Injury Prevention
We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, …
Skills: Behavior Intervention, Communication Training, Social Skills Training, Daily Living Skills Training, Patience
We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, …
Skills: Behavior Intervention, Communication Training, Social Skills Training, Daily Living Skills Training, Patience
We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, …
Skills: Behavior Intervention, Communication Training, Social Skills Training, Daily Living Skills Training, Patient Care
We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, …
Skills: Behavior Intervention, Communication Training, Social Skills Training, Daily Living Skills Training, Patient Care
We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, …
Skills: Behavior Intervention, Communication Training, Social Skills Training, Daily Living Skills Training, Patient Care
We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, …
Skills: Behavior Intervention, Communication Training, Social Skills Training, Daily Living Skills Training, Patience
Rad Tech Multi Modality - Urgent Care $9,000 Bonus
Gaylord, Michigan, United States · On-site
Entry level$4M raised
Company Description More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-w…
Rad Tech Multi Modality - Urgent Care $9,000 Bonus
Gaylord, Michigan, United States · On-site
Entry level$353K raised
Company Description More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-w…
ESSENTIAL JOB DUTIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Assist patients who are dropping off prescriptions. Ensures that all appropriate p…
ESSENTIAL JOB DUTIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Under the direction of the Pharmacy Director, serves as the pharmacy supervisor of th…
Skills: Pharmacy Operations, Quality Assurance, Drug Therapy, Pharmaceuticals, Patient Counseling
Description Mobile Phlebotomist — Grand Rapids, MI American Health Associates | Full-time & flexible schedules | Now hiring Who we are American Health Associates is the nation’s largest clinical reference laboratory dedi…
Skills: Venipuncture, Capillary Collection, Patient Identification, Specimen Labeling, Patient Care
Environmental Service Professional II- Full Time (PM Shift)
Grayling, Michigan, United States · On-site
Entry level$4M raised
Company Description More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-w…
Adrian Township, Michigan, United States · On-site
$13/hr–$16/hr
Entry level$800M raised
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity No Late Nights! Grow your career with Brookdale! Our Servers have the option to explore exciting opportunities for advancement…
Skills: Hospitality, Customer Service, Dining Services, Communication
Position Summary: Functions as a total resident care giver, utilizing the nursing process in meeting the health care needs of residents in accordance with the Michigan Nurse Practice Act. Maintains resident privacy, dign…
Skills: Nursing Process, Resident Care, Wound Care, Medication Administration, Documentation
Canton Township, Michigan, United States · On-site
Mid level
This position is 16 hours per week at South Canton Scholars Charter Academy; 12 hours per week at Canton Charter Academy, and 12 hours per week at South Arbor Charter Academy. School Information: Located in Canton, MI, S…
We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, …
Skills: Behavior Intervention, Communication Training, Social Skills Training, Daily Living Skills Training, Patient Care
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Contract
high school
Posted 25d ago
~40 hrs/week
Remote in Detroit, Michigan, United States
Responsibilities
Acts as the primary liaison between crisis representatives and the mobile crisis team to deploy resources via the MHWIN system. Performs initial triage, suicide risk assessments, and utilizes de-escalation techniques for callers in crisis.
Requirements
Requires a high school diploma or GED and a valid Michigan Driver's License. Candidates must have two years of professional experience in human/behavioral health services and two years of experience in customer service, dispatch, or crisis response.
Full job description
(THIS IS A CONTINGENT POSITION)
Under the general supervision of the Mobile Crisis Director, the Dispatch Coordinator provides the connection via telephone between the individual and the mobile crisis team.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Acts as the primary liaison between the crisis representative and the mobile crisis team.
Receives complete and accurate information from crisis representatives and relays information to the mobile crisis team.
Utilizes the MHWIN dispatch system to deploy the mobile crisis team.
Responds to crisis calls and referrals for mobile crisis deployment.
Utilizes de-escalation techniques and crisis interventions for callers in crisis.
Completes a triage to provide an initial assessment of the individual’s needs.
Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale.
Manages a high call volume while performing other required duties.
Documents each encounter concurrently while in-call.
Utilizes knowledge of community resources.
Participates in agency and system staff meetings.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA’S)
Knowledge of DWIHN policies, procedures, and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of the Michigan Mental Health Code.
Knowledge of behavioral health and mental health principles and practices.
Knowledge of the Michigan Medicaid Provider Manual.
Knowledge of MWHIN.
Knowledge of compliance standards.
Knowledge of call screening techniques and phone etiquette.
Knowledge of policies and procedures for receiving and processing emergency calls.
Knowledge of customer service principles and practices.
Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc.
Knowledge of emergency and general dispatch procedures and practices.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A High School diploma, GED, or its equivalent.
REQUIRED EXPERIENCE:
Two (2) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting.
AND
Two (2) years of full-time paid professional experience performing customer service, dispatch, emergency/crisis response, peer support or related experience.
REQUIRED LICENSE(S).
A valid State of Michigan Driver’s License with a safe and acceptable driving record.
WORKING CONDITIONS:
Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. Currently this position is primarily a remote position.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Related keywords
MHWINColumbia Suicide Severity Rating ScaleMichigan Mental Health CodeMichigan Medicaid Provider ManualBehavioral HealthMental HealthCrisis InterventionTrauma Informed CareDWIHNEmergency DispatchTriageDe-escalationHuman ServicesSocial ServicesWayne County
Detroit Wayne Integrated Health Network serves those with mental, developmental & substance use disorders.
24 HR Helpline: 800-241-4949
Our network of holistic Providers assists with treatment, recovery, employment, housing and a variety of other resources.
The organization serves almost 123,000 people in Detroit and Wayne County, Michigan.
Offices: 707 Milwaukee St W, Detroit, Michigan 48202, US
wellnessmental healthautismmental health carerecovery supportintegrated healthcarebehavioral healthcrisis interventionhealthcaremental health counseling
Based on 1178 listings with disclosed salaries, most healthcare jobs in Michigan pay between $65k–$172k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Michigan right now?
There are currently 16,918 open healthcare positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Michigan?
Companies currently hiring include Corewell Health, Detroit Medical Center, St. Peter's Health Partners, Munson Healthcare, McLaren Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Michigan?
Yes — 1069 of the 16918 open healthcare positions offer remote or hybrid work (334 remote, 735 hybrid).
How do I apply for Healthcare jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.