Business Operations Coordinator (Holland Community Health Center), full time, days
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Business Operations Coordinator (Holland Community Health Center), full time, days
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Full-time
high school, bachelor degree
Posted 14d ago
~40 hrs/week
Responsibilities
Oversees day-to-day physician office operations, including staffing, scheduling, and regulatory compliance. Manages financial tasks such as budgeting and deposits while coordinating projects to improve practice effectiveness and patient care.
Requirements
Requires a high school diploma or GED and 3-5 years of medical office experience. A bachelor's degree and knowledge of billing and credentialing are preferred.
Full job description
CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account.
The Business Operations Coordinator works under the direction of the Practice/Program Manager overseeing and assisting with the day-to-day operations of the Physician office. Assists the Practice/Program Manager with coordinating, implementing and evaluating current practices to promote high-quality, cost-effective care; ensures focus and emphasis on enhancing patient and staff satisfaction; performs other duties as assigned.
This position is primarily based at the Holland Community Health Center. It will also require working at the Hudsonville Primary Care center.
Employment Type: Full Time (80 hours every two weeks)
Shift: 8am-5pm
Weekly Scheduled Hours: 40
Weekend Frequency: N/A
Qualifications:
- High school diploma/GED required
- Bachelors degree preferred
- 3-5 years medical office experience required - Knowledge of medical office operations, billing practices, physician and clinical staff credentialing preferred
Human Resources Management:
Participates in the development of a staffing plan and hiring of administrative and clinical support staff
Oversees the employee appraisal system that assures optimal workforce capabilities, training needs, timely feedback and effectively addresses employee problems and concerns
Serves as mentor and resources for administrative and clinical support staff.
Ensures compliance with federal and state regulations by implementing and monitoring personnel policies and procedures to protect employees and the organization.
Scheduling/Staffing Support:
Manages staff and physicians schedules for practices assigned.
Assists in the scheduling template development to assure maximum productivity of physicians and staff.
Participates in the onboarding of new staff and physicians.
Provides requested physician support with special projects.
Operations:
Oversees information systems needs to assure resources support and improve business processes.
Prepares for and addresses requirements for accreditation and audits by establishing a system to monitor licensure, credentialing, and re-certification to ensure regulatory compliance and continuity of service.
Collaborates with clinical and business staff in the development of policies, procedures, programs, protocols, and systems that will establish and improve the practice effectiveness and quality of patient care .
Collaborates with hospital facilities staff to periodically evaluate facility capabilities in order to meet the ongoing operational needs of the organization.
Serves as a site liaison with various Holland Hospital departments to insure smooth operational flow.
Maintains competence in E-clinical works as a superuser.
Financial Management/Quality:
Assists in the preparation of the budget including monitoring productivity, identifying and implementing cost improvement initiatives and variance reporting.
Ensures that obligations to vendors and suppliers are met, establishes a system of checks and balances that minimize the risk of financial loss and ensure organizational integrity.
Manages front office deposits and balancing.
Runs monthly reports as requested which include registries, timesheets, provider update reports, facility visit reports.
Project Coordination:
Provides energetic and enthusiastic project coordination.
Establishes communication and project reporting mechanisms.
Proactively engages customers to manage expectations and obtain satisfaction feedback.
Facilitates project teams meetings and/or communicates with larger audiences.
Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
Related keywords
Medical OfficeHealthcare AdministrationE-clinical WorksCredentialingBillingStaffing PlanRegulatory ComplianceBudgetingPatient CareProject ManagementPhysician SupportAccreditationAudits
Find your perfect fit at hollandhospital.org/careers and you'll also find an award-winning culture and teams ready to help you succeed. Our dedicated employees and medical staff work together to provide exceptional care and service to all who enter our doors. For 21 consecutive years, Holland Hospital has been named one of West Michigan's Best & Brightest Places to Work--longer than any other health care organization in Michigan.
Holland Hospital is a 189-bed private, non-profit hospital serving the West Michigan lakeshore more than 100 years while pursuing its mission to continually improve the health of the communities we serve in the spirit of hope, compassion, respect and dignity.
Built upon a tradition of medical excellence and outstanding patient service, we continue to meet the needs of the communities along West Michigan's lakeshore region with expanded facilities, advanced technology and expert care.
Offices: 602 Michigan Avenue, Holland, MI 49423, US
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