By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Donor Eligibility Determination, Medical History Interview, Physical Examination, IV Therapy, CPR
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Donor Eligibility Determination, IV Therapy, Medical History Interviewing, Physical Examination, Adverse Event Management
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Healthcare Customer Service Representative - Remote
Concordia, Kansas, United States · Remote Solely
Entry level$2.0B raised
Overview As a Healthcare Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-base…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$24/hr–$33/hr
Full-time
high school, professional certificate
Sign On Bonus, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan, Company Match
Posted 19d ago
~40 hrs/week
Responsibilities
Determine donor eligibility through medical history interviews, physical exams, and blood testing. Manage donor adverse reactions and support center operations under the guidance of the Center Physician and Manager.
Requirements
Requires a high school diploma, EMT-Paramedic licensure, and current CPR/AED certifications. Candidates must have two years of experience in a clinical or hospital setting and fulfill state IV therapy requirements.
Full job description
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
This role is eligible for $2,500 Sign on bonus!
About BioLife Plasma Services
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
How you will contribute
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
What you bring to Takeda:
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic
Current Cardiopulmonary Resuscitation (CPR) and AED certification
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and BenefitsSummary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IN - Elkhart
U.S. Hourly Wage Range:
$24.32 - $33.44
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IN - Elkhart
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
Related keywords
Plasma CollectionEMT-PParamedicBioLifeTakedaSOPMedical Support SpecialistSerological Protein ElectrophoresisHepatitis B VaccinationOccupational HealthFDA TrainingClinical SettingDonor SafetyEHS
We strive to transform lives. While the science we advance is constantly evolving, our core purpose is enduring. For more than two centuries, our values have guided us to do what’s right for patients and for society.
We know that changing lives requires us to do things differently. We start by listening to and addressing what really matters to patients, the people who love them, and those in the healthcare system who provide care. And that’s what inspires us all to be bold, push boundaries and set new standards that open up greater opportunities.
Read our community guidelines: https://takeda.info/communityguidelines
Offices: Tokyo, JP · 1 Takeda Parkway, Deerfield, Illinois 60015, US · 40 Landsdowne St, Cambridge, Massachusetts 02139, US · Avenida das Nações Unidas, 14.401, Torre Jequitibá - 10°, 11° e 12° andares, São Paulo, 04794-000, BR · 43 Old Oak Rd, Bellville, Western Cape 7550, ZA
Based on 1328 listings with disclosed salaries, most healthcare jobs in Indiana pay between $65k–$170k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Indiana right now?
There are currently 14,375 open healthcare positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Indiana?
Companies currently hiring include Indiana University Health, American Senior Communities, CVS Health, Ascension, Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Indiana?
Yes — 1041 of the 14375 open healthcare positions offer remote or hybrid work (352 remote, 689 hybrid).
How do I apply for Healthcare jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.