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Skills: Authorization processing, Medical records maintenance, Customer service, Microsoft Word, Microsoft Excel
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Advanced Practice Registered Nurse - Medicine, Transplant and Cellular Therapy - Full Time
Coral Gables, Florida, United States · On-site
Mid level
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Full-time
high school
Medical, Dental, Vision, Group life, Short-term disability, Paid time off
Posted 10d ago
~40 hrs/week
Responsibilities
The Business Process Specialist is responsible for obtaining authorizations for home care services and maintaining accurate medical records. Additionally, the role involves managing the front desk, greeting visitors, and handling general office correspondence.
Requirements
Candidates must have a high school diploma or equivalent and proficiency in Microsoft Office applications. Strong organizational skills and the ability to handle multiple tasks in a professional office environment are required.
Full job description
Description
Why Peoples? Peoples Health Services is the only family-owned, locally governed Hospice and Home Health provider in the Florida Panhandle. We believe that when we take care of the people who care for our patients, everyone benefits. We offer competitive pay, medical, dental, vision, group life, short-term disability benefits, a PTO program, 6 paid holidays, recognition programs, and work-life balance initiatives including a Relax & Recharge Day annually. Join a team that is dedicated to caring for our community—and each other.
Position Summary:
The primary responsibilities include obtaining authorization for Home Care Services, ensuring medical records are accurate, including proper and timely Physician signatures, and ensuring all documents are accounted for and filed. Other responsibilities include, but are not limited to: answering telephones, routing and screening calls, greeting visitors, responding to inquiries from the public, applicants, and providing information about the organization. All employees agree to adhere to the Mission, Vision, and Guiding Principles of Peoples Home Health
Essential Duties & Responsibilities:
Completes all necessary documentation for initial authorization in accordance with the insurance company contracts.
Completes all request for all follow up authorization as needed, notifies staff of all authorizations received and visit limits as well as need to discharge client due to denial for further authorization.
Responsible for maintenance of active and inactive medical records, includes filing and scanning of patient documents, overall file maintenance, and electronic file audits
Reviews Patient forms and documents to ensure compliance and maintains confidentiality of files at all times
Reviews Start of Care and Discharge documents for compliance
Greets all visitors, customers, and staff in a professional and courteous manner. Announces and directs visitors maintaining confidentiality and compliance
Creates Admit packets and keeps an adequate inventory of packets in stock.
Prepares and distributes reports; maintains employee communication board (in and out board)
Schedules employee training and in-services, CPR, annual skills labs, etc
Prepares and distributes business correspondence, memos, schedules, and other documents
Oversees front desk and has knowledge of operating a multi-line telephone system, fax, copier, and other types of general office equipment.
Collects and distributes incoming mail to the appropriate individual/departments
Promptly distributes incoming faxes to the appropriate personnel, includes lab results, physician orders, referrals, applications, etc.
Maintains a professional image and an understanding of the company’s scope of services
Understands the company infrastructure and must have ability to transfer calls, resolve issues timely
Promotes a customer friendly atmosphere for all co-workers and internal/external customers
Performs other duties as assigned
Requirements
Education/Experience:
High School Graduate (or equivalent)
Knowledgeable in general office practices and procedures
Ability to function with frequent interruptions and handle more than one project at a time
Proficiency using Microsoft Word, Excel, and PowerPoint is required
Knowledge of Health Care office functions a plus
Ability to organize workflow in an efficient manner with accurate results
Peoples is a community-centered healthcare organization dedicated to improving lives through care, compassion, and connection.
Through Home Health, Hospice, and Palliative Care services, we support individuals and families with personalized care designed to promote comfort, dignity, independence, and quality of life. Through Peoples Hospice Foundation, we extend that mission beyond clinical care by investing in grief support, community programs, veteran initiatives, and resources that help people navigate life's challenges.
Everything we do is guided by a commitment to serving people—not just patients. We believe meaningful care reaches beyond treatment, creating stronger families, healthier communities, and lasting impact.
Together, we are building a future where compassion leads the way.
Offices: 213 E Wright St, Pensacola, Florida 32501, US · 370 West John Simms parkway, 202, Niceville, Florida 32578, US
Based on 2992 listings with disclosed salaries, most healthcare jobs in Florida pay between $58k–$149k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Florida right now?
There are currently 33,586 open healthcare positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Florida?
Companies currently hiring include University of Miami Health System-Uhealth, Orlando Health, Tampa General Hospital, UF Health, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Florida?
Yes — 2657 of the 33586 open healthcare positions offer remote or hybrid work (1167 remote, 1490 hybrid).
How do I apply for Healthcare jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.