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Skills: Case Management, Bilingual English and Spanish, Interpersonal Skills, Time Management, Microsoft Word
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Full-time
bachelor degree, postgraduate degree
Paid Time Off, Paid Holidays, Health Insurance, Dental Insurance, Vision Insurance, 403(b) Plan
Posted 29d ago
Apply by Jul 8
~40 hrs/week
Responsibilities
Provide comprehensive case management and supportive services to Unaccompanied Refugee Minors and their foster families. Act as a liaison between referring agencies and service providers to ensure effective resettlement and self-sufficiency.
Requirements
Requires a Bachelor's degree in Social Work or Human Services and at least three years of relevant experience. Candidates must be bilingual in English and Spanish and be at least 21 years of age.
Full job description
Overview
At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:
We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.
Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.
Your Mission in Action
An Unaccompanied Refugee Minor (URM) Case Manager is responsible for providing case management and supportive services to children and youth in foster care and foster families, referred to the URM program. The position is to act as a liaison between the referring agency functioning effectively with moderate supervision following agency standards, state, and federal regulatory requirements. The mission of the Upbring Unaccompanied Refugee Minor (URM) Program is to promote effective resettlement and rapid self-sufficiency for refugees in the state.
Responsibilities
Provide case management services and support to foster care parents and families and URM in accordance with licensing standards, contract agreements, agency and CARF standards, and funding requirements
Conduct monthly home visits for assigned caseload to assess URM’s mental, emotional, and social well-being. Additional visits may be required if applicable
Create, update, and maintain accurate and up to date URM case files and records with information pertaining to child’s medical history, treatment plans, and observations; chart all pertinent information in the UC case files/records in accordance with Agency policy and licensing standards
Complete case notes and ensure all case files and documentation are completed accurately and in a timely manner; maintain case logs for all assigned URM
Provide on-call services on rotation and during period of high influx with URM admissions and sponsor/foster family needs
Work closely with management and the team to ensure case management and program services are effectively and efficiently supporting Agency objectives and program purpose
Work closely with service professionals, court officials, parents and families, clinical staff, and service providers to develop, manage, and evaluate URM needs
Respond to URM and foster parents and families regarding needs and concerns with compassion and empathy in a timely manner
Other duties as assigned
Qualifications
Minimum Qualifications
Bachelor’s degree in Social Work, Human Services, or closely related field
Three (3) years’ relevant experience
Bilingual in English and Spanish (Based on service area and service population)
Must be 21 years of age or older per licensing requirements
Must be willing to work evenings and Saturdays as scheduled
Ability to establish rapport, trust, and boundaries with children, parents, and families
Strong interpersonal skills with the ability to interact with diverse groups of people
The ability to apply compassion and empathy, while dealing with stressful and difficult situations
The ability to work independently and collaboratively within a group
Strong organizational and time management skills with the ability to manage heavy caseload and meet deadlines
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Excellent written and verbal communication skills
Preferred Qualifications
Master’s degree in Social Work, Human Services, or closely related field.
Five (5) years’ relevant experience
Travel
This position may be required to travel up to 40%
Perks at Upbring
Competitive PTO & paid holidays
Health, dental, vision insurance & more
403(b) Plan
Employee Assistance Program
Discounted Gym Memberships
Physical Demands & Work Conditions
This position requires sitting and looking and using a computer for long periods of time
Position works in a child facility and has constant exposure to children
Position requires frequent standing, walking and time in units/cottages which are areas where children reside
Lift, push, pull, move up to 50 lbs.
The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.
Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Upbring is a nonprofit dedicated to breaking the cycle of child abuse by empowering children, families and communities.
Industry
Individual and Family Services
Company size
1,001-5,000 employees
Founded
1881
Headquarters
Austin, TX
LinkedIn followers
9,762
Upbring is committed to breaking the generational cycle of child abuse by addressing its root causes. We deliver a continuum of services that produces measurable progress in five key markers: safety, life skills, education, health and vocation. Upbring constantly evolves to meet the needs of the children we serve. In the midst of those changes, however, our faith-based roots remain as strong as the day we opened our doors more than 135 years ago. Upbring’s children’s services offer a safe place to grow and thrive physically, emotionally and spiritually.
Upbring continues to develop innovative and life changing programs and services for children and families in our communities. We don’t plan to stop - will you continue to join our team?
Offices: 8305 Cross Park Drive, Austin, TX 78754, US · 1109 W Nolana Ave, Suite 204, McAllen, Texas 78504, US · 4241 Woodcock Dr, C111, San Antonio, Texas 78228, US · 101 W Goodwin Ave, Suite 945, Victoria, Texas 77901, US · 275 W Campbell Rd, Suite 600, Richardson, Texas 75080, US
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