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Durham, North Carolina, United States • On-site
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Develop and implement record review tools to ensure Child Welfare programs comply with state and federal requirements. Analyze error trends and deliver relevant training to staff to improve the quality of case management.
Requires a degree in Social Work or Human Services with varying levels of experience depending on the degree level. Candidates should possess strong analytical skills and knowledge of Child Welfare laws and policies.
Join Durham County Government
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.
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DEPARTMENT: |
SOCIAL SERVICES (DSS) |
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DATE POSTED: |
JULY 14, 2026 |
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CLOSING DATE: |
JULY 28, 2026 |
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HIRING RANGE: |
$58,135.00 - $78,447.00 |
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POSITION NUMBER: |
40003725 |
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JOB TYPE: |
FULL-TIME, EXEMPT |
THIS IS A REPOST PREVIOUS APPLICANTS ARE STILL BEING CONSIDERED
GENERAL DESCRIPTION:
Develop, maintain and implement record review tools for each of the Child Welfare programs ensuring that review elements are consistent with state, federal, and other monitoring requirements. Conduct quality reviews of the various Child Welfare Programs (i.e. CPS Investigations and Family Assessment, Foster Care, Adoptions, In-Home Services, Intake, and the Screen Out process) using record review tools. Complete in-depth analysis on record reviews to determine error trends and causes of error trends regarding case records and case management. Create summary reports regarding the data analyzed to present to Program Manager and Supervisors. Make recommendations based on findings from data analysis to Program Manager and Supervisors to improve quality of work. Deliver training that is relevant to the work that is being conducted as well as on identified error trends through record reviews in Child Welfare. Work closely with Child Welfare Services Supervisors to assist and support the program needs regarding quality of work. Attend and participate in all State reviews, audits of Child Welfare and meetings with State Program Representatives to interpret and apply policy. Assist other QAT members with program evaluation and data analysis to improve quality of work. Assist in providing quality soft-skills training to DSS New Hires and refresher trainings to existing DSS employees. Participate in unit/section meetings to discuss quality reviews and training elements.
DUTIES AND RESPONSIBILITIES:
The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
KNOWLEDGE, SKILLS, AND ABILITIES:
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Master's degree in social work from an accredited school of social work; Bachelor's degree in social work from an accredited school of social work and completion of the Child Welfare Collaborative (Child Welfare positions only); Bachelor's degree in social work from an accredited school of social work and one year directly related experience; Master's degree in a human services field and one year of directly related experience; Bachelor's degree in a human services field from an accredited college or university and two years directly related experience; Bachelor's degree from an accredited college or university and three years of directly related experience.
AMERICANS WITH DISABILITIES ACT COMPLIANCE:
Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
BACKGROUND CHECK STATEMENT:
This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.
Durham County Government. State of North Carolina Durham County is consistently ranked as one of the top places in the nation to live and do business. Durham County was establised in 1881. Durham County elects five County Commissioners by a partisan,countywide vote to serve four year terms. Durham County is managed by a professional County Manager who serves at the pleasure of the Board.
Offices: 200 E Main St, Durham, North Carolina 27701, US · Durham, us
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