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Skills: Customer Service, NC FAST, On Base, Microsoft Word, Microsoft Excel
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$25/hr–$31/hr
Full-time
high school
Posted 13h ago
Apply by Aug 1
~40 hrs/week
Responsibilities
Assist clients in applying for and recertifying Food and Nutrition Services and Medicaid programs. Perform case research, conduct interviews, and provide referrals to appropriate community resources.
Requirements
Requires a high school diploma or GED and one year of experience in human services. Preferred candidates have experience with NC FAST, On Base, and fluency in Spanish.
Full job description
What You'll Be Doing
Make an impact in your community today! The Economic Social Services (ESS) team serves the public by helping our community receive crucial needs they must have to live happy and healthy lives. ESS aids individuals and families in need by providing evaluation for Food and Nutrition Services. We are currently seeking a dynamic and passionate Economic Benefits Technician at our Somerset facility, to join this hard working team to assist in making a difference!
Primary job duties include:
Submitting recertifications into NC FAST
Assisting with interviewing clients
Researching cases in NC FAST and On Base and referring client to the Eligibility Caseworker on duty for the Family & Children Medicaid or Food & Nutrition Services Programs
Answering general questions via phone, email, or in person
Scanning documents into On Base
Helping clients complete application, if needed
Troubleshooting problem areas for clients
Making referrals to appropriate resources
About Our Team
The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!
The Basics (Required Education and Experience)
High school diploma or GED
One year of experience in human services
Equivalent education and experience are accepted
Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience)
One (1) year of experience in health and human services programs
Fluency in Spanish
NC FAST experience
On Base experience
Excellent customer service skills
How Will We Know You're 'The One'?
Knowledge of and/or ability to learn Economic Benefit Programs policy
Knowledge of Microsoft Office programs including Word and Excel
Exceptional customer service skills
The ability to listen, react and respond appropriately to others, and professionally assist emotional clientele
About This Position
Location: HSC Swinburne Raleigh, NC 27610
Employment Type: Regular
Work Schedule: Mon - Fri 8:15 am - 5:00 pm
Hiring Range: 25.70 - 28.83
Market Range: 25.70 - 31.96
Please include ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 7/31/2026
What Makes Wake Great
Equal Opportunity Statement
Background Check Statement
Emergency Service Worker Statement
What Makes Wake Great
Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may
include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job
requirements. Unless required by state law, a record of conviction will not automatically exclude you from
consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected.
Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during
and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Consistently rated as one of the best places to live and work in America, Wake County is the capital county of N.C.
Industry
Government Administration
Company size
1,001-5,000 employees
Headquarters
Raleigh, NC
LinkedIn followers
31,749
Wake County Government provides services including tax collection, library services, local parks administration, planning and permitting, health and human services, law enforcement and more. Wake County is governed by a seven-member Board of Commissioners.
Consistently rated as one of the best places to live and work in America, Wake County, North Carolina is home to NC State University, Shaw University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. Wake County is also the center of state government, with our Capitol Building, legislature and many government offices located in Raleigh.
Wake County is the most populous County in North Carolina. The County consists of 12 municipalities and includes Raleigh, the county seat and state capital. A unique mix of urban and rural small towns distinguishes Wake County from other counties and provides something for every lifestyle.
Offices: 300 S. Salisbury St., Raleigh, NC 27601, US · 337 S. Salisbury St., Raleigh, NC 27601, US · 220 Swinburne Street, Raleigh, NC 27610, US · 10 Sunnybrook Road, Raleigh, NC 27610, US · 330 S. Salisbury Street, Raleigh, NC 27601, US
GovernmentSocial ServicesHealth and Human ServicesPublic HealthParks and RecreationEnvironmental ServicesElectionsEmergency ManagementFire ServicesLibrary Services
How many Government & Public Sector jobs are open in Raleigh, NC right now?
There are currently 443 open government & public sector positions in Raleigh, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Raleigh, NC?
Companies currently hiring include WCPSS Lifelong Learning with Community Schools, Wake County, North Carolina Department of Environmental Quality, ARA, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Raleigh, NC?
Yes — 81 of the 443 open government & public sector positions offer remote or hybrid work (17 remote, 64 hybrid).
How do I apply for Government & Public Sector jobs in Raleigh, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.