Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $60,000 - $66,500 

Grade: 22

Closing Date: July 30, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Policy Specialty Documents Supervisor. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:
• Under the direction of the Division Policy Manager, supervise, mentor, and coach professional staff who create and maintain, policy, procedures, and printed materials. Provides oversight and direction of staff work products. Performs work of considerable difficulty in organizing, coordinating, and supervision required to ensure the Division’s policies, procedures, forms, and other business related documents are completed accurately and timely and comply with federal and state law, federal and state regulations, the AHCCCS contract, and DES policy.
• Performs work of considerable difficulty in organizing, coordinating, and supervision required to ensure the Division’s policies, procedures, forms, and other business related documents are completed accurately and timely and comply with federal and state law, federal and state regulations, the AHCCCS contract, and DES policy.
• Provides leadership, mentoring, coaching, and direct supervision of staff to ensure assigned staff are in compliance with the requirements of their employment and job duties and to assist these staff in continued professional growth, skill building, and production of quality work output.
• Responds to and composes correspondence dealing with subject matter in ways that call for considerable discretion and analytical skills that involve judgment or negotiation; replying to inquiries; presenting complex information in a simplified manner, requesting information to resolve difficult and/or complex problems.
• Facilitates work groups, collaborates with Subject Matter Experts, and participates in annual and special projects of the Division including Annual Policy Review and Operational Reviews. Provides oversight, mentoring, and guidance to staff members who are participating in or organizing projects of a complex nature with high impact on the Division and the public.
• Tracking and reporting out to leadership related to the work product and performance of assigned staff including monitoring and reporting on performance metrics. Coordinating the review of changes to AHCCCS policy and contract with DDD staff and Leadership as they relate to needed modifications to DDD internal documents and processes to the Divisions compliance with changes from AHCCCS as it relates to the provision of Long-Term Care Services.
• Writes programmatic policy and operating procedures for the Division to ensure compliance with AHCCCS contract; AHCCCS policy; Federal and State laws and regulations; State of Arizona policies; and DES policies and procedures.

Knowledge in:
• Comprehensive knowledge of the requirements surrounding DDD programmatic policy structure and development.
• Structure of the Division of Developmental Disabilities.
• Policies from the State of Arizona and AHCCCS.
• Understanding of the basic principles of project management .
• Understanding of the principles of accessibility for written materials .

Skills in:
• Writing and editing highly technical material; research and comprehension of legal and regulatory issues.
• Communicating complex issues, both verbally and in writing, in a clear and concise manner.
• Effective project management, interpersonal skills; Leadership of varied size workgroups, and public speaking.
• Integrating accessibility into written materials.

Ability to:
• Analyze, reason logically, and use independent judgment; Facilitate meetings.
• Identify high priority issues consistent with the Division's goals.
• Organize and present complex information in an understandable format.
• Lead and supervise.

The ideal candidate for this position will have:
• Bachelor’s degree in Public Policy (OR) related field AND
• Four (4) or more years of experience with writing and tracking policy or policy related materials for a governmental entity.

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Shobana Jeyaraj at 480-915-7157 or [email protected].

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-915-7157 or [email protected]. Requests should be made as early as possible to allow time to arrange the accommodation.