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Food & Beverage Jobs in Cape Town, South Africa (Now Hiring) — 46 open

Pro Coffee Gear logoPro Coffee Gear

Head of Customer Success

Cape Town, Western Cape, South Africa · Remote Solely

Senior

Job Title: Head of Customer Success Location: Remote (Global) Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experien…

Skills: Customer Success Leadership, E-commerce Operations, Shopify, QuickBooks, KPI Tracking

Ogilvy South Africa logoOgilvy South Africa

Senior Art Director/Creative Group Head Art

Cape Town, Western Cape, South Africa · On-site

Senior+

About the Role We are seeking a highly conceptual, visionary Creative Group Head Art Director to lead the creative output on one of our flagship alcohol brands. This role calls for an inspiring creative leader who thrive…

Skills: Art Direction, Creative Leadership, Visual Identity, Conceptual Thinking, Integrated Campaigns

Ogilvy South Africa logoOgilvy South Africa

Senior Copywriter / Creative Group Head Copy

Cape Town, Western Cape, South Africa · On-site

Senior

About the Role Ogilvy Cape Town is seeking a Creative Group Head Copy to lead copywriting across one of our flagship alcoholic beverage accounts. This is a rare opportunity to shape and drive the creative vision for an i…

Skills: Copywriting, Creative Leadership, Campaign Development, Mentorship, Client Presentation

Accor logoAccor

Chief Steward

Cape Town, Western Cape, South Africa · On-site

Mid level$4.3B raised

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…

Skills: Stewarding Operations, HACCP, Food Safety, Hygiene and Sanitation, Cost Control

Accor logoAccor

F&B Runner

Cape Town, Western Cape, South Africa · On-site

Entry level$4.3B raised

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…

Skills: Guest Services, Communication Skills, Professional Presentation, Multitasking, Physical Fitness

Accor logoAccor

F&B and Reservations Agent

Cape Town, Western Cape, South Africa · On-site

Mid level$4.3B raised

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…

Skills: Reservations Management, Customer Service, Opera Property Management System, Microsoft Office Suite, TARS

Pick n Pay logoPick n Pay

Manager Bakery

Cape Town, Western Cape, South Africa · On-site

Mid level

It's fun to work in a company where people truly BELIEVE in what they're doing! The purpose of the Bakery Manager role is to drive commercial performance, operational excellence, and product quality within the bakery dep…

Skills: Commercial Acumen, Financial Acumen, Operational Planning, People Leadership, Coaching

Tiger Brands logoTiger Brands

Fitter

Cape Town, Western Cape, South Africa · On-site

Senior

It's fun to work in a company where people truly BELIEVE in what they're doing! Operate, maintain, repair and optimize plant and associated equipment to ensure plant availability, cost, safety and product quality. Job De…

Skills: Mechanical Maintenance, Fault Finding, Preventative Maintenance, Root Cause Analysis, Component Fitting

PepsiCo logoPepsiCo

Senior Media Manager - PepsiCo Park-ZAF

Bedfordview, Gauteng, South Africa · On-site

Senior+$4.0B raised

Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 20…

Skills: Media Strategy, Digital Marketing, Consumer Data Management, Agency Management, Budget Allocation

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Barman / Barista I AC Hotel by Marriott Cape Town

Cape Town, Western Cape, South Africa · On-site

Entry level

POSITION SUMMARY Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, mic…

Skills: Drink Mixing, Guest Service, Bar Management, Trend Analysis, Attention To Detail

Accor logoAccor

F&B Runner

Cape Town, Western Cape, South Africa · On-site

Entry level$4.3B raised

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…

Skills: Guest Services, Communication Skills, Professional Presentation, Multitasking, Physical Fitness

Radiant Hospitality logoRadiant Hospitality

Senior Restaurant Manager - Premium Casual Dining (Luxury Hospitality Group)

Cape Town, Western Cape, South Africa · On-site

Senior

An opportunity has arisen for an experienced Senior Restaurant Manager to lead a premium Italian all-day dining venue in Sea Point, Cape Town - part of an internationally renowned hospitality group. This is a host-led se…

Skills: Front Of House Management, Team Leadership, P&L Management, Guest Experience Excellence, Staff Scheduling

Radiant Hospitality logoRadiant Hospitality

Senior Restaurant Manager - Premium Casual Dining (Luxury Hospitality Group)

Cape Town, Western Cape, South Africa · On-site

Senior

An opportunity has arisen for an experienced Senior Restaurant Manager to lead a premium Italian all-day dining venue in Sea Point, Cape Town - part of an internationally renowned hospitality group. This is a host-led se…

Skills: Front-of-House Operations, Team Leadership, P&L Management, Financial Acumen, Guest Experience Management

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Marketing Executive

Cape Town, Western Cape, South Africa · On-site

Mid level

Marketing Executive Job Description Reporting Directly to the General Manager, the Marketing Executive promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of…

Skills: Digital Marketing, Social Media Management, Public Relations, Event Management, Content Strategy

Silvertree Capital logoSilvertree Capital

Junior Buyer

Cape Town, Western Cape, South Africa · On-site

Entry level

JOB OVERVIEW: The buyer is responsible for and not limited to the purchasing, planning and supplier management of all dry & packaging goods procured at UCOOK. It is the responsibility of the buyer to use historical usage…

Skills: Purchasing, Supplier Management, Inventory Management, Forecasting, Margin Analysis

Accor logoAccor

Food and Beverage Manager

Cape Town, Western Cape, South Africa · On-site

Senior$4.3B raised

Job Description Scope of Position: The Food & Beverage Manager is responsible for leading and optimizing all food and beverage operations. This role ensures operational excellence, brand consistency, guest satisfaction, …

Skills: Leadership, Financial Acumen, Operational Excellence, Customer Service, Communication

Accor logoAccor

Food and Beverage Manager

Cape Town, Western Cape, South Africa · On-site

Senior$4.3B raised

Job Description Scope of Position: The Food & Beverage Manager is responsible for leading and optimizing all food and beverage operations. This role ensures operational excellence, brand consistency, guest satisfaction, …

Skills: Leadership, Financial Acumen, Operational Excellence, Customer Service, Communication

Accor logoAccor

Food and Beverage Manager

Cape Town, Western Cape, South Africa · On-site

Senior$4.3B raised

Job Description Scope of Position: The Food & Beverage Manager is responsible for leading and optimizing all food and beverage operations. This role ensures operational excellence, brand consistency, guest satisfaction, …

Skills: Leadership, Financial Acumen, Operational Excellence, Customer Service, Communication

Pick n Pay logoPick n Pay

Manager Bakery

Cape Town, Western Cape, South Africa · On-site

Mid level

It's fun to work in a company where people truly BELIEVE in what they're doing! The purpose of the Bakery Manager role is to drive commercial performance, operational excellence, and product quality within the bakery dep…

Skills: Commercial Acumen, Financial Acumen, Operational Planning, People Leadership, Coaching

Pick n Pay logoPick n Pay

Manager Bakery

Cape Town, Western Cape, South Africa · On-site

Mid level

It's fun to work in a company where people truly BELIEVE in what they're doing! The purpose of the Bakery Manager role is to drive commercial performance, operational excellence, and product quality within the bakery dep…

Skills: Commercial Acumen, Financial Acumen, Operational Planning, People Leadership, Coaching

123

Showing 1–20 of 46

Pro Coffee Gear logo

Head of Customer Success

Pro Coffee Gear

Cape Town, Western Cape, South Africa • Remote Solely

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Senior

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  • Full-time
  • Remote-first Environment, Flexible Work Environment, Collaborative Culture
  • Posted 7h ago
  • ~40 hrs/week
  • Remote in Cape Town, Western Cape, South Africa, Copenhagen, Capital Region of Denmark, Denmark

Responsibilities

Lead the global customer experience function by defining scalable success strategies and managing a high-performing team. Oversee the end-to-end customer journey, including sales enablement, post-sales operations, and logistics management.

Requirements

Requires at least 5 years of experience in client-facing operations with 2 years in leadership and a background in e-commerce. Proficiency in Shopify and QuickBooks is strongly preferred, along with strong communication and analytical skills.

Full job description

Job Title: Head of Customer Success

Location: Remote (Global)
Company: Pro Coffee Gear

Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.

Key Responsibilities

Customer Success Leadership

  • Own the end-to-end customer experience and define scalable customer success strategies to support growth.
  • Establish and track KPIs, processes, and team goals aligned with business objectives.
  • Build, manage, and mentor a high-performing customer success team, including support, aftersales, and service coordination.

Sales Enablement & Channel Coordination

  • Enable the consultative sales process through client communications across email, SMS, and social platforms.
  • Oversee accurate and timely quote and invoice creation using Shopify, QuickBooks, and other tools.
  • Support third-party and social commerce sales channels in coordination with marketing and sales teams.

Post-Sales Operations & Aftersales Support

  • Manage client onboarding and equipment setup, coordinating installations with technical service partners.
  • Respond to customer inquiries regarding product use, service needs, and ongoing support.
  • Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items not listed online.

Shipping, Damage, and Returns Management

  • Lead customer communications related to logistics, damages, and return claims.
  • Work with logistics teams to ensure fast, clear resolutions and optimize related processes.

Process Improvement

  • Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
  • Collaborate cross-functionally to implement improvements that enhance internal efficiency and client experience.

Qualifications

  • Minimum 5 years of experience in a client-facing operations or customer success role, with at least 2 years in a leadership capacity.
  • Background in e-commerce operations; Shopify and QuickBooks experience strongly preferred.
  • Outstanding written and verbal communication skills.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with professional coffee equipment or the specialty coffee industry is a significant advantage.

What We Offer

  • A remote-first, globally distributed team and flexible work environment.
  • The opportunity to lead a high-impact function within a fast-growing brand.
  • A collaborative, passionate culture driven by innovation and a love for coffee.

Important: All applicants must submit their CV in English. Submissions in other languages will not be considered.

Related keywords

Customer SuccessE-commerceShopifyQuickBooksKPIsAftersalesClient OnboardingLogisticsSpecialty CoffeeProfessional Coffee EquipmentProcess AutomationConsultative SalesGlobal TeamRemote WorkCustomer Experience

About Pro Coffee Gear

LinkedInVisit site

Pro Coffee Gear is a best-in-class coffee machine supplier for home and commercial use located in Austin, Texas.

Industry
Retail Office Equipment
Company size
11-50 employees
Founded
2020
Headquarters
Austin, Texas
LinkedIn followers
5,615

We are a leading supplier of premium coffee equipment and accessories for cafes, roasters, coffee carts, home baristas and other commercial coffee operations. We offer a wide selection of new, used, and professionally renewed espresso machines, grinders, brewers, water filtration, and barista tools — all backed by expert support and industry-leading warranties. With transparent pricing, personalized guidance, and technical support, we help you find the right gear to elevate your coffee program and brewing experience. Based in Texas, we serve coffee lovers nationwide online and at our warehouse location.

Offices: Austin, Texas, US

Commercial Espresso MachinesProsumer Espresso MachinesCommercial Espresso GrindersHome Espresso GrindersCafe EquipmentCoffee Cart Coffee EquipmentWater FiltrationCoffee Equipment AccessoriesCoffee Equipment FinancingFree Shipping
View all jobs at Pro Coffee Gear

Frequently asked questions

How many Food & Beverage jobs are open in Cape Town, South Africa right now?

There are currently 46 open food & beverage positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Food & Beverage roles in Cape Town, South Africa?

Companies currently hiring include Accor, Pick n Pay, Marriott International Hotels, Inc., Hungry Lion, PepsiCo, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Food & Beverage jobs in Cape Town, South Africa?

Yes — 1 of the 46 open food & beverage positions offer remote or hybrid work (1 remote, 0 hybrid).

How do I apply for Food & Beverage jobs in Cape Town, South Africa?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Food & Beverage jobs in other cities

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Other jobs in Cape Town, South Africa

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