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Skills: IT Support, Device Lifecycle Management, MDM, Identity Management, SSO
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$90k–$130k/yr
Full-time
Equity, Healthcare Benefits, Paid Time Off
Posted 21d ago
~40 hrs/week
Responsibilities
The IT Support Lead will manage the technology backbone for the NYC office and distributed team, focusing on employee support and device management. They will also oversee identity systems, office infrastructure, and the creation of scalable IT processes.
Requirements
Candidates need 5+ years of IT support experience with expertise in macOS, Windows, MDM, and SSO platforms. Strong communication skills and the ability to work on-site in New York City five days a week are required.
Full job description
About Us
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.
About the Role
Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, device and identity management, and the systems and tooling that help Rho move fast. This is a hands-on, in-office role based in our NYC office — ideal for someone who loves solving problems for their colleagues and building scalable IT operations at a high-growth fintech.
Responsibilities
Serve as the primary point of contact for all employee IT support — hardware, software, access, and troubleshooting — with a focus on fast, friendly resolution.
Own device lifecycle management across macOS and Windows, including procurement, provisioning, MDM, and secure offboarding.
Administer core identity and SaaS systems (SSO, Google Workspace, Slack, and related tools), including access onboarding and offboarding.
Manage the NYC office's IT infrastructure — networking, AV, conference rooms, and on-site hardware.
Build and document IT processes, runbooks, and self-service resources that scale as Rho grows.
Partner with Security, People, and Finance on access controls, compliance, and asset management.
Lead IT onboarding for new hires and ensure a seamless day-one experience.
Qualifications
5+ years of IT support or IT operations experience, ideally in a fast-paced, high-growth environment.
Hands-on expertise administering macOS and Windows, MDM tools, and identity/SSO platforms.
Strong working knowledge of Google Workspace, Slack, and common SaaS administration.
Experience managing office IT infrastructure, including networking, AV, and conference room technology.
Excellent troubleshooting skills and a customer-service mindset — you make IT feel easy for your colleagues.
A clear communicator who can document processes and support non-technical teammates.
Willing and able to work on-site 5 days per week in our NYC office.
Our people are our most valuable asset. The salary range for this role is $90,000 - $130,000. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.
Offices: 100 Crosby St, New York, 10012, US
bankingpaymentsbusiness bankingand corporate cardsFinTechBusiness Process Automation (BPA)
How much do Finance & Accounting jobs in New York, NY pay?
Based on 9009 listings with disclosed salaries, most finance & accounting jobs in New York, NY pay between $80k–$215k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in New York, NY right now?
There are currently 10,644 open finance & accounting positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in New York, NY?
Companies currently hiring include JPMorganChase, Citi, New York City Housing Authority (NYCHA), Morgan Stanley, Bank of America, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in New York, NY?
Yes — 4732 of the 10644 open finance & accounting positions offer remote or hybrid work (527 remote, 4205 hybrid).
How do I apply for Finance & Accounting jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.