About Nu

Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.

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About the role
Ensure Nubank's sustainable growth by complying with regulatory requirements regarding financial secrecy and responding to requests from authorities, challenging the status quo by:

• Responding to any official communication from the CNBV (National Banking and Securities Commission) related to requests for information, documentation, freezing and unfreezing of accounts related to Nubank customers that may be requested by the competent fiscal, administrative, and judicial authorities.

• Managing and administering the list of blocked individuals at the entity.

• Being diligent, flexible, and resilient, in accordance with Nu's principles!

To that end, our Judicial Orders team is responsible for supporting and executing all front-line defense operational routines related to official communications from the CNBV.

Typical responsibilities assigned to you might include:

• Support the team responsible for attention and monitoring requirements received through the portal of the Inter-Institutional Information Transfer System - Attention to Authorities, of the National Banking and Securities Commission (SITI AA portal of the CNBV).

• Control and timely download of the digital requirements published for the financial institution, and be in charge of end-to-end flow, considering analysis of the requirements and the final response to the Regulator.

• Be part of the Judicial Orders team, focused on Mexico´s enquiries, reporting directly to our Regulatory Solutions Squad in Mexico;

• Support Judicial orders operational workflow;

• Follow the management queues and dashboards in order to ensure the enquiries have been duly promptly addressed and no regulatory gaps are found;

• Continuous supporting projects to comply with key policies related to Judicial orders scope and its operational routines (SITI AA)

• Support and comply with monitoring metrics and KPIs, facilitating communication within Nubank teams.

• Support and execute the operational routines related to Blocked Person List (Lista de Personas Bloqueadas) in Mexico.

You will succeed if…

• You have a Bachelor's Degree, preferable in Law, or related.

• Have previous experience in management of SITI AA

• You are detail-oriented, diligent, organized and enjoy operational activities

• You are a proactive, autonomous person and have an interest in creating processes and improving them, but at the same time, understand that there are bureaucracies in the regulatory activities that need to be followed

• You are able to meet deadlines and to be flexible to adapt to changing conditions

• You can communicate clearly, succinctly and effectively

• You feel good to be constantly challenged to learn and do more

• You are good with oral and written communication in Spanish and/or English

• You believe in a more just and ethical society and Nubank's values and culture.

• You understand that we can contribute within Nubank to the construction of this society, guaranteeing the application of all the rules and regulatory aspects inherent to the Client's Registration.

It will be a differential if you..

• Have previous experience Compliance & AML or Legal

• Have knowledge in Excel, Sheets, Looker, SQL and Python

• Have Banking & SOFIPO regulation knowledge;

• Have knowledge in CNBV regulation, freezing, unfreezing and transfer money;

• Have previous experience in conducting Judicial orders operational routines, e.g. subpoenas (Oficios Judiciales);

• Can easily turn numbers into complex strategies and effective actions

Benefits

• Chance of earning equity at Nu

• Extended maternity and paternity leaves

• Health and life insurance

• Dental and Vision Insurance

• NuCare - Our mental health and wellness assistance program

• Nucleo - Our learning platform of courses

• NuLanguage - Our language learning program

• Holiday Bonus ("Aguinaldo") of 30 days of pay per year

• 17 days of paid vacation with 25% vacation bonus

• Gym partnership

• Food card

• Work-from-home Allowance

• Parental Consultancy

• Relocation Assistance Package, if applicable

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.