Location: Morris Plains Reports to: Sr. IT Director (dotted line to Commercial and Supply Chain leadership) Level: Director Role Purpose The Digital Customer Experience (DCX) Platform Leader is responsible for transformi…
Skills: Digital Customer Experience, Commercial Transformation, Product Management, CRM, ERP
This Senior Supply Planning Manager position reports to the Sr Director of Planning for the Refrigerants and Applied Solution business unit of Solstice Advanced Materials. They are part of a global planning team driving …
Skills: Supply Planning, SIOP, SAP, Team Leadership, Financial Acumen
Franklin Township, Pennsylvania, United States · On-site
$98k–$123k/yr
Mid level
In this role, you will have the opportunity to make a significant impact on our manufacturing operations. You will work with cross-functional teams both at the site and across the larger business organization to identify…
Skills: Metallurgical Engineering, Process Optimization, Statistical Process Control, Root Cause Analysis, Physical Metallurgy
As a Lead Attorney here at Solstice, you will play a crucial role in providing legal guidance and support to the organization. You will draft and negotiate contracts, advise internal clients on disputes, enforcement and …
The Vendor Master Data Analyst is responsible for ensuring the accuracy, completeness, and integrity of supplier master data across enterprise systems. This role serves as a key control point for vendor onboarding and ma…
Skills: Vendor Master Data, Accounts Payable, Procurement, P2P Processes, SAP
Sr Security Professional-CCTV Access control Technician
Morris Plains, New Jersey, United States · Hybrid
$102k–$127k/yr
Senior
The Technical Security Systems Professional is responsible for the strategic oversight, administration, and continuous improvement of the organization’s electronic security systems program, with primary focus on CCTV, ac…
Franklin Township, Pennsylvania, United States · On-site
Mid level
We are seeking a motivated Machine Operator Level 2. The successful candidate will be trained to operate electron beam melting equipment and a variety of machinery, including metal shear and metal chopping piranhas. This…
Skills: Electron Beam Melting, Metal Shearing, Helium Leak Detection, Preventative Maintenance, Troubleshooting
Franklin Township, Pennsylvania, United States · Hybrid
$92k–$116k/yr
Senior
As a Metrics & Digitalization Leader you will be responsible for driving digital transformation initiatives within the HSE (Health, Safety, and Environmental) function. This role focuses on leveraging technology, data an…
Skills: Digital Transformation, Data Analytics, System Integration, HSE Management Systems, Auditing
As a Chemical Process Engineer here at Solstice Advanced Materials, you will use your technical expertise to ensure the operation produces products that meet all quality, cost, and efficiency requirements to a 24/7 manuf…
Skills: Chemical Process Engineering, Six Sigma, Lean Manufacturing, Root Cause Analysis, Process Modeling
Colonial Heights, Virginia, United States · Hybrid
$121k–$150k/yr
Mid level
As a Sr. Offering Management Specialist here at Solstice Advanced Materials, you will be working closely with Operations, Sales, and Technology organizations. Driving the adoption of Spectra’s ballistic materials among a…
As a Machine Operator - Level 2 - 2nd Shift here at Solstice, you will play a crucial role in operating and maintaining machinery to ensure the smooth operation of our production processes. You will be responsible for se…
As a Machine Operator - Level 2 - 3rd Shift here at Solstice, you will play a crucial role in operating and maintaining machinery to ensure the smooth operation of our production processes. You will be responsible for se…
Colonial Heights, Virginia, United States · On-site
Entry level
As a Production Worker here at Solstice, you will play a vital role in the manufacturing process, ensuring that products are assembled efficiently and meet quality standards. Your contributions will directly impact the s…
Skills: Equipment Operation, Continuous Improvement, Quality Control, Data Analysis, Troubleshooting
Franklin Township, Pennsylvania, United States · On-site
Mid level
We are seeking a Level 1 Machine Operator to join our team at our Fombell, PA location. This is an entry-level position that provides extensive on-the-job training to develop the skills and knowledge necessary for electr…
As a Senior Director Finance here at Solstice, you will be in a highly strategic and influential position responsible for leading and overseeing the business analysis and planning function. As a Senior Director, you will…
Skills: Business Analysis, Strategic Planning, Financial Modeling, Due Diligence, Integration Planning
Solstice is seeking a highly skilled and experienced Sr Adv Cyber Security Architect to build, lead, and continuously evolve its penetration testing program. This is a senior, hands-on leadership role in which the succes…
As a Solstice IT Director, you will be responsible for leading and managing global operations for the Cloud, Datacenter, Compute/Storage, Networking and Database teams. You will play a critical role in ensuring these cor…
Solstice Advanced Materials is a global supplier of fluorine products, fine chemicals, additives, metals, films and fibers for products including pharmaceuticals, refrigeration, semiconductors and military protection. So…
Skills: Chemical Manufacturing, Process Control, Equipment Troubleshooting, 5S Methodology, Hazardous Waste Management
Job Title Manager – Strategic Planning & Corporate Development for India and META region Location: India Role Overview We are seeking a Strategic Planning Manager to drive corporate strategy development and support key g…
Product Manager India – REFRIGERANTS & APPLIED SOLUTIONS ( RAS) Role summary Lead product strategy, lifecycle management, and day-to-day operations for the refrigerants business. Drive demand planning, operational excell…
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$201k–$252k/yr
Full-time
bachelor degree, postgraduate degree
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability, Long-Term Disability
Posted 2h ago
~40 hrs/week
Responsibilities
Lead the transformation of digital customer engagement across all touchpoints from discovery to support for advanced materials. Partner with cross-functional teams to deliver AI-enabled, data-driven scalable digital experiences that improve commercial effectiveness.
Requirements
Requires a bachelor's degree and 10+ years of experience in digital customer experience or product management within complex B2B environments. Proven success in delivering customer-facing platforms and leading cross-functional initiatives is essential.
Full job description
Location: Morris Plains
Reports to: Sr. IT Director (dotted line to Commercial and Supply Chain leadership)
Level: Director
Role Purpose
The Digital Customer Experience (DCX) Platform Leader is responsible for transforming how Solstice Advanced Materials engages customers across digital channels for all touchpoints from technical discovery and specification through ordering, delivery, and support. This role will optimize the customer experience for a complex advanced materials portfolio, enabling customers to engage with Solstice more easily, intelligently, and predictably while improving commercial effectiveness and operational efficiency. The DCX Leader partners closely with Commercial, Marketing, Supply Chain, R&D, and IT to deliver AI-enabled, data-driven, and scalable digital experiences that support growth and differentiation. We seek candidates who not only bring exceptional technical capability but also demonstrate ownership, collaboration, integrity, continuous learning, and strong communication.
Strategic Objectives
Simplify how customers discover, specify, order, and support Solstice materials
Enable self-service and AI-assisted technical and commercial interactions
Improve customer satisfaction, retention, and share of wallet
Reduce friction and manual effort across sales, service, and supply chain
Translate customer needs into scalable digital capabilities that support growth
About Solstice Advanced Materials
Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials.
Related keywords
Digital Customer ExperienceDCXB2BAICRMERPOrder-to-CashAdvanced MaterialsIndustrial ManufacturingProduct ManagementData AnalyticsCloudCybersecurityOT/IT ConvergenceCommercial TransformationTechnical Specification
At Solstice Advanced Materials, we advance science for smarter outcomes, helping customers in more than 120 countries deliver real-world impact every day.
Our next-generation materials and world-renowned brands—including Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™—enable critical applications in refrigerants, semiconductor manufacturing, data center cooling, alternative energy, protective fibers, healthcare packaging and more.
Backed by more than 5,700 patents and pending applications worldwide, a century of innovation and approximately 4,000 employees worldwide, we help today's most vital industries set the pace of progress.
See how we’re transforming the essential into the exceptional: Visit https://www.solstice.com/
At Solstice Advanced Materials, we advance science for smarter outcomes, helping customers in more than 120 countries deliver real-world impact every day.
Our next-generation materials and world-renowned brands—including Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™—enable critical applications in refrigerants, semiconductor manufacturing, data center cooling, alternative energy, protective fibers, healthcare packaging and more.
Backed by more than 5,700 patents and pending applications worldwide, a century of innovation and approximately 4,000 employees worldwide, we help today's most vital industries set the pace of progress.
See how we’re transforming the essential into the exceptional: Visit https://www.solstice.com/