Primarily responsible for providing excellent customer service to all BDO retail customers, BDO accredited merchants, and the general public through timely and quality handling and fulfillment of inquiries, requests, and…
Job Mandate Primarily responsible for monitoring call, email, and social media interactions made by Customer Service Officers and performs the role of key implementers of all quality initiatives of the Customer Contact C…
Skills: Quality Monitoring, Call Evaluation, Coaching, Calibration, People Management
Job Mandate Primarily responsible for monitoring call, email, and social media interactions made by Customer Service Officers and performs the role of key implementers of all quality initiatives of the Customer Contact C…
Who We Are & Where Are We Going New Energy Nexus is an international organization that supports clean energy entrepreneurs with funding, business acceleration, skills development, and access to networks. We operate acros…
Skills: Strategic Leadership, Fundraising, Partnership Management, Clean Energy Transition, Entrepreneurship
Our Wealth Management group is looking for dynamic and experienced Relationship Managers who will partner with our clients in achieving their financial goals and provide expert advice on various financial matters. The id…
Skills: Wealth Management, Financial Planning, Client Relationship Management, Investment Analysis, Business Development
Our Wealth Management group is looking for dynamic and experienced Relationship Managers who will partner with our clients in achieving their financial goals and provide expert advice on various financial matters. The id…
Skills: Wealth Management, Financial Planning, Client Relationship Management, Investment Analysis, Business Development
Experience: with at least 3 years gained from commercial/universal bank or other financial institution Technical Skills: knowledgeable in loans documentation, particularly commercial and corporate loans; communication an…
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Computer Proficiency, Business Applications, Oral Communication, Written Communication, Problem Solving
Virtual Business Partners LLC
Head of Finance Operations
City of Cebu, Cebu, Philippines · Hybrid
Senior+
Overview of the Role The Head of Finance Operations leads financial and accounting strategy, planning, reporting, and controls for the organization. This role oversees all finance and accounting operations, ensures compl…
Company Description “At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make ev…
Skills: Financial Analysis, Budgeting, Variance Analysis, Management Reporting, Business Partnering
Company: Quest Hotel & Conference Center - Cebu Job Summary The Financial Controller will oversee the full spectrum of financial operations at Quest Hotel & Conference Center Cebu, ensuring accurate financial reporting, …
QUALIFICATIONS: Candidate must possess bachelor’s degree (on Business course or any 4 year course) Has sufficient background in cashiering, preferably with POS experience. Has the ability to provide quality customer serv…
About Vivant Vivant is a fast-growing U.S.-based Managed Services Provider (MSP) delivering enterprise-grade connectivity, networking, VoIP, and managed IT solutions to multi-location businesses across the United States.…
Company Description “At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make ev…
Sales Officer -Mortgage, Auto, Credit Card, Personal Loans (Cebu)
City of Cebu, Cebu, Philippines · On-site
Mid level
About the Job Location: Cebu Corporate Title: Junior Officer to Senior Manager Work Arrangement: Onsite Our Consumer Lending team is looking for experienced professionals to join us in Cebu as Sales Officer. In this role…
Skills: Sales, Mortgage Lending, Auto Loans, Credit Cards, Personal Loans
Relationship Manager - Priority Banking for Provincial Centers
City of Cebu, Cebu, Philippines · On-site
Mid level
About the Job Location: Iloilo, Cebu, BacolodCorporate Title: Junior Officer to Senior ManagerWork Arrangement: Onsite Our Priority Banking team is looking for experienced professionals to join us in our offices in Iloil…
FILINVEST COMPANY: QUEST HOTEL & CONFERENCE CENTER CEBU POSITION SUMMARY: The Assistant Financial Controller provides continuous leadership as a complement to the tasks of Financial Controller by ensuring that all areas …
Open Look Business Solutions Inc. Were creating opportunities that impact lives. At Open Look, we believe work should empower you, not overwhelm you. We create meaningful opportunities for talented individuals to thrive,…
Skills: Virtual Assistance, Digital Marketing, Graphic Design, Photo Editing, Bookkeeping
Job Summary · Supports and assists the Branch Head in credit operations and in the maintenance of branch premises in accordance with company standards. Key Responsibilities A. Branch Credit Operations 1. Assists the Bran…
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Full-time
bachelor degree
Posted 22d ago
Apply by Sep 21
~40 hrs/week
Responsibilities
Provide high-quality customer support to retail customers and merchants via phone, email, and social media regarding banking products and services. Handle inquiries, escalate complex issues to superiors, and ensure compliance with bank policies and KPI targets.
Requirements
Candidates must possess a bachelor's degree and have at least 2 years of call center experience. Previous experience within the banking industry is considered an advantage.
Full job description
Primarily responsible for providing excellent customer service to all BDO retail customers, BDO accredited merchants, and the general public through timely and quality handling and fulfillment of inquiries, requests, and concerns received via phone, email, fax and in social media, related to their bank accounts and banking transactions, BDO's retail product and services, such as, deposits, loans, retail and credit cards, remittance, BDO Rewards, and Personal Online Banking. Key Responsibilities: - Handle and provide quality service, support, and fulfillment to customer inquiries, requests, and concerns. - Escalate customer concerns, work system issues, and any problem encountered to his/her immediate superior to facilitate resolution. - Submit required reports and documentation to immediate superior related to inquiries, requests, and concerns received. - Comply strictly with the bank's standard policies, procedures, and guidelines in the performance of day-to-day tasks to meet the agreed KPI targets ad quality standards at all times. - Keep and maintain an organized workstation, office equipment, office supplies and tools. - Perform other duties and responsibilities that maybe assigned from time to time. Key Qualifications - Bachelor's degree - At least 2 years' call center experience - Experience in banking industry is an advantage
Related keywords
Retail BankingCustomer ServiceCall CenterBDO RewardsPersonal Online BankingRemittanceCredit CardsDepositsLoansKPIBanking Industry
BDO is a full-service universal bank in the Philippines. It provides a complete array of industry-leading products and services including Lending (corporate and consumer), Deposit-taking, Foreign Exchange, Brokering, Trust and Investments, Credit Cards, Corporate Cash Management, and Remittances in the Philippines. Through its local subsidiaries, the Bank offers Leasing and Financing, Investment Banking, Private Banking, Rural Banking, Life Insurance, Insurance Brokerage, and Stock Brokerage services.
BDO's institutional strengths and value-added products and services hold the key to its successful business relationships with customers. Its branches remain at the forefront of setting high standards as a sales- and service-oriented, customer-focused force. BDO has one of the largest distribution networks, with more than 1,600 operating branches and over 4,500 ATMs nationwide.
Through selective acquisitions and organic growth, BDO has positioned itself for increased balance sheet strength and continuing expansion into new markets. As of 30 June 2022, BDO is the country's largest bank in terms of total resources, customer loans, deposits, and assets under management.
BDO is a publicly listed company (PLC), with its shares currently being traded at the Philippine Stock Exchange under the symbol “BDO”.
BDO Unibank is regulated by the Banko Sentral ng Pilipinas. https://www.bsp.gov.ph
For concerns, please visit any BDO branch near you or reach us through any of the channels listed in the Consumer Assistance page of our website: https://www.bdo.com.ph/consumer-assistance.
Deposits are insured by PDIC up to P1 Million per depositor.
The BDO, BDO Unibank and other BDO-related trademarks are owned by BDO Unibank, Inc. All Rights Reserved.
Offices: 7899 Makati Ave, Makati, National Capital Region 0726, PH
BankingFinanceDigital BankingInvestmentsInsuranceWealth ManagementBanking AppsLoansAccounts and Credit Cards
How many Finance & Accounting jobs are open in City of Cebu, Philippines right now?
There are currently 73 open finance & accounting positions in City of Cebu, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in City of Cebu, Philippines?
Companies currently hiring include BDO Unibank, Metrobank, Virtual Business Partners LLC, QIMA, MR DIY Philippines, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in City of Cebu, Philippines?
Yes — 12 of the 73 open finance & accounting positions offer remote or hybrid work (2 remote, 10 hybrid).
How do I apply for Finance & Accounting jobs in City of Cebu, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.